Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by De'Longhi Limited Edition Full - White and Gold
Average customer rating
4.6
(1,233 Reviews)
Rating breakdown 1,233 reviews
5 Stars
991
4 Stars
142
3 Stars
35
2 Stars
17
1 Star
48
92%of customers recommend this product.
(
1,017 out of
1,100)
Customer Reviews for Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by De'Longhi Limited Edition Full - White and Gold
Customer Rating
5
Great for busy people always on the GO!
on January 14, 2025
Posted by: Kl11
from Los angles
[This review was collected as part of a promotion.] I love how easy it is to make coffee in the AM .
I also love that there’s minimum cleaning involved unlike a traditional coffee maker.
It’s perfect for the girl on the GO!!
I also love that there’s minimum cleaning involved unlike a traditional coffee maker.
It’s perfect for the girl on the GO!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So good I bought another one.
on January 14, 2025
Posted by: Be
from Chicago
[This review was collected as part of a promotion.] I bought one machine for my daughter and liked it so much, I bought another for myself.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Veruto
on January 14, 2025
Posted by: Vi
from Valley Center, California
[This review was collected as part of a promotion.] My machine is making loud noises and I got this for Christmas so I have used it maybe 10 times. The coffee is not super hot which I don’t like. The coffee taste is good though.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
You made me a believer!
on January 14, 2025
Posted by: MIMI
from Hallandale Beach FL
[This review was collected as part of a promotion.] I recently bought a machine the best purchase I have made. Coffee is fragrant and taste delicious. My husband is now a coffee drinker with the variety of flavors he considers himself a barista. We look forward to our early morning coffee experience.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee, compact size
on January 13, 2025
Posted by: Kaytikakes
from South Carolina
Purchased this two weeks ago after wanting for some time. Definitely the best coffee I have ever made at home and the compact size barley takes up any counter space! Love love love
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Not as good as other machines
on January 9, 2025
Posted by: Unhappy customer
from El Paso, TX
Not good. I have the vertigo plus and it's great. This machine is nowhere near as good. Also, returns are so I suggest not buying from the main website.
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, January 10, 2025
Thank you for your review. We are sorry to learn the VertuoPop+ machine does not meet your expectations. Should you experience any issue or concern with the machine itself, we provide lifetime troubleshooting support and it has a one-year warranty. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at, 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
1
If only if worked as good as it looks
on January 8, 2025
Posted by: Bud
from Indiana
Received this as a gift and I am very disappointed. It only works when it wants to. I have to open and close the lid over and over again and it may or may not work. Tried changing pods which didn't help. The majority of the time I just resort to making a cup of instant coffee. No one needs this kind of frustration first thing in the morning!
No, I would not recommend this to a friend.
Response from Nespresso USABy Kena, Customer Service, January 9, 2025
Thank you for your review. We’re dismayed to learn that your Vertuo Pop isn’t working and will be happy to assist. Please kindly be advised that your machine comes with a one-year warranty, and lifetime troubleshooting service. For replacement or repair assistance with your Vertuo Pop, please do not hesitate to contact us through our toll-free number, 800-562-1465. We are confident that we'll be able to come to a satisfactory resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Get yourself through the newborn stage!
on January 7, 2025
Posted by: 30sMom
from Salem, NJ
I absolutely love this machine. I have used it at least 1x a day for the past year. It helped me get through the newborn stage!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA