Customer Reviews for Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by De'Longhi Limited Edition Full - White and Gold
Customer Rating
5
Wonderful
on April 23, 2023
Posted by: audrianak
[This review was collected as part of a promotion.] This is such a great addition to the Nespresso line! We have been using it everyday. I love the variety of flavors and theself removing pod feature as we would always forget the pods in our keurig.
I wanted to like this machine so bad, but it only worked fine just for the first two weeks. Everytime, I ran the water for cleaning, there would be continuous leakage. I called Nespresso and they are replacing it but I don’t think it’s normal that this happened when the machine is only two weeks old…
No, I would not recommend this to a friend.
Response from Nespresso USABy Leslie G., Customer Service, April 24, 2023
Thank you for your review. We are sorry to learn that you received a faulty Vertuo Pop Plus machine, and thank you for taking the time to reach out and giving us the opportunity to resolve this issue. Please kindly be advised that this machine comes with a one-year warranty and lifetime troubleshooting support available via our phone number. We are available 24 hours a day, seven days a week at 1-800-562-1465, so you may call anytime at your earliest convenience.
[This review was collected as part of a promotion.] This is my second machine, bought the smaller version to put In our RV so I would not have to always take my main machine. Love the slightly smaller version. And the pop of color is really pretty.
[This review was collected as part of a promotion.] We bought the Pop to have while on vacation for three weeks because we just didn’t want to be without our Nespresso coffee. Our son has a maker and every time we’d visit him, we’d enjoy his coffee so we finally bought a maker for our anniversary. Now we cannot enjoy any other brand.