Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by De'Longhi Limited Edition Full - White and Gold
Average customer rating
4.6
(1,233 Reviews)
Rating breakdown 1,233 reviews
5 Stars
991
4 Stars
142
3 Stars
35
2 Stars
17
1 Star
48
92%of customers recommend this product.
(
1,017 out of
1,100)
Customer Reviews for Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by De'Longhi Limited Edition Full - White and Gold
Customer Rating
5
Don't wait get it
on May 12, 2023
Posted by: Coffeelover1
from Washington State
[This review was collected as part of a promotion.] I procrastinated for 2 years. Then the vertuo pop came out and I broke down. So glad I did. I don't even crave stand coffee anymore.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great coffee maker
on May 12, 2023
Posted by: Cel47
from Atlanta
[This review was collected as part of a promotion.] I bought this to replace my old nespresso machine. It’s much quieter. The only thing is when I put in a pod, it sometimes doesn’t know it’s there and I have to pull the lever back to start and redo it. It makes amazing coffee.
I would recommend this to a friend!
Response from Nespresso USABy Tara B, Customer Service, May 13, 2023
Thank you for your review. We’re thrilled to learn you’re enjoying your new Vertuo Pop+ Deluxe. To fit taller mugs under the spout, you may remove the cup support. We also recommend sitting your machine on top of our Capsule Drawer to give your machine height and to conveniently store your Nespresso capsules. You can find the Capsule Drawer on our website under Accessories.
Should you require any assistance with your Vertuo Pop+ Deluxe, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 7 days a week between 8am – 10pm. Thank you and enjoy your Nespresso moments!
Should you require any assistance with your Vertuo Pop+ Deluxe, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 7 days a week between 8am – 10pm. Thank you and enjoy your Nespresso moments!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Speedy delivery
on May 12, 2023
Posted by: Susieq
from Boca raton , Fla.
[This review was collected as part of a promotion.] I just gifted my best friend with a Nespresso coffee maker for her May birthday . While visiting me in Fla.she loved her daily Nespresso coffees so much that I couldn’t resist. She’ and her Pennsylvania friends are now enjoying all the types of Nespresso coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing
on May 12, 2023
Posted by: jessicap10
[This review was collected as part of a promotion.] This little coffee maker is simply amazing! I love how easy it is to use and the coffee tastes amazing! I cant wait to make a cold coffee on the hot summer mornings!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Like the color and the size of the machine
on May 11, 2023
Posted by: Franky
from New Jersey
[This review was collected as part of a promotion.] I got this this 2 weeks ago for my birthday the Keurig was given me a hard time with their machine
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Just okay
on May 11, 2023
Posted by: SamanthaR
[This review was collected as part of a promotion.] I am an avid nespresso user and was so pumped when I was selected. My current machine is about three years old but still runs like a champ! I swapped it out and gave this a true HARD test. Here’s what I found. I hate hate hate the opening mechanism. My other machine has a touch opening and it’s automatic. This machine feels so clunky. You have to move a lever and it feels so cheap. It’s also much louder than my other machine. To the point where it scared my toddler. It is more compact and very attractive to the eye. This would be great in small spaces but keep in mind, it’s not a quiet machine. I think I would have liked it more if I had no prior knowledge of the quality of their other machines. It just didn’t live up for me.
Response from Nespresso USABy Kendall S, Customer Service , May 12, 2023
Hello and thank you for your honest review. We are dismayed to learn the Vertuo Pop Plus Deluxe has not met your expectations. If you ever need assistance with your new Vertuo Pop Plus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Works amazing
on May 11, 2023
Posted by: Bela
from Milwaukee
[This review was collected as part of a promotion.] I just got the machine a week ago and love it! Small compact doesn’t take too much room in my kitchen and work’s amazing!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Simple and Perfect
on May 11, 2023
Posted by: Sam3
from Palm beach Florida
[This review was collected as part of a promotion.] I bought this coffee machine for my parents RV when they go on vacation. They have gotten so much use already!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA