Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by De'Longhi Limited Edition Full - White and Gold
Average customer rating
4.6
(1,233 Reviews)
Rating breakdown 1,233 reviews
5 Stars
991
4 Stars
142
3 Stars
35
2 Stars
17
1 Star
48
92%of customers recommend this product.
(
1,017 out of
1,100)
Customer Reviews for Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by De'Longhi Limited Edition Full - White and Gold
Customer Rating
5
on June 13, 2025
Posted by: randykuo
I really love the design of the Nespresso x Blue Bottle collaboration—it's a pleasure just having it at home. Plus, I get to enjoy delicious coffee as well.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Garbage.
on June 13, 2025
Posted by: Marina
from GA
I purchased this machine a couple months ago, and regrated from day one.
For some reason water doesn't get through the coffee grains. Lots of wasted coffee pods!!
For some reason water doesn't get through the coffee grains. Lots of wasted coffee pods!!
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara, Customer Service, June 14, 2025
Thank you for your review. We are dismayed to learn that in only a couple of months you have been experiencing issues with your Vertuo Pop+ machine. Your machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. We offer repair and replacement options. Please do not hesitate to contact us. Our Machine Experts would be pleased to assist you by troubleshooting your machine to find the best solution possible. We’re available 24 hours a day, 7 days a week for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Make My Day
on June 11, 2025
Posted by: Kim
from Haines, Alaska
My children got me this for Christmas this year and I am loving it... My daughters took me on a trip to Europe, and I loved the coffee there... It was so rich and exceptional. A Nespresso machine was in our Airb&b. Once we figured out how to use it,,,,,we were sold on it, this coffee made my day. I am really enjoying my Veruo POP
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Not what we expected
on June 9, 2025
Posted by: Schlick
from Minnesota
We bought this Vertuo Pop Plus for use in our RV, we love our coffee. We have used Nespresso machines in our home for awhile now, we have had 3 machines and all have made great coffee. This one was not up to the standards that we expected from Nespresso, It is loud, it leaked coffee from somewhere, and was just a disappointment. We did return it within the 30 days and are still looking to replace it in our Trailer with another Nespresso Machine
No, I would not recommend this to a friend.
Response from Nespresso USABy Blake, Customer Service, June 10, 2025
Thank you for your review, Schlick. We are sorry to hear that your Vertuo Pop+ machine did not meet your expectations and that you were unable to enjoy your Nespresso Coffee Moments. However, we are pleased to know that you had the opportunity to speak with a Machine Specialist and that you are in the process of returning your machine. If you need assistance with recommendations for a new machine or have any other inquiries, please do not hesitate to contact us at our toll-free number, 800-562-1465. Thank you!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use and delicious!
on June 7, 2025
Posted by: JAF85
from Wantagh, NY
[This review was collected as part of a promotion.] We went from a Keurig to Nespresso and it’s like drinking coffee for the first time. It’s such a huge difference.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great taste
on May 6, 2025
Posted by: Brad1960
from Northbrook Illinois
[This review was collected as part of a promotion.] I bought a vanilla coffee. It was awesome. The service and recommendations at the store were above and beyond excellent.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
on April 21, 2025
Posted by: Leanne
from North Carolina
Love it love it Love it it's exactly what I was looking for in taste.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So quick + easy
on March 31, 2025
Posted by: comeasyouare
from san diego, ca
[This review was collected as part of a promotion.] love how easy it is to use! heats up so quickly and makes delicious coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA