Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by De'Longhi Limited Edition Full - White and Gold
Average customer rating
4.6 out of 5
4.6
(1,233 Reviews)
Open Ratings Snapshot
Rating breakdown 1,233 reviews
5 Stars
991
4 Stars
142
3 Stars
35
2 Stars
17
1 Star
48
92%of customers recommend this product. 
(
1,017 out of 1,100
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by De'Longhi Limited Edition Full - White and Gold
Customer Rating
5 out of 5
5
Great Machine
on July 23, 2025
Posted by: bann89
from Reedsport, Oregon
I love this machine. This is my second Nespresso and I love the versatility of this one. Definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Wonderful coffee and love the Blue Bottle collab!
on July 15, 2025
Posted by: the2ba4ever
from Somerset, PA
[This review was collected as part of a promotion.] I've been using a Nespresso Vertuo machine for years. I personally have two favorite coffee brands: Nespresso and Blue Bottle Coffee. As soon as the Nespresso X Blue Bottle Coffee collaboration machine was released, I knew I had to order one (even though my current machine was still functioning perfectly...please don't tell my wife)!
The two main things I love about my Vertuo machine are the number of available sizes of capsules and how quickly I can make a cup of coffee. Sometimes I just want a quick pick-me-up, so I pop in an espresso capsule. While other times, I have a long meeting and I need a lot of coffee, so I'll pop in a mug, alto, or carafe capsule.
The maintenance and upkeep of the machine are also quite easy, which is another great selling point. I've been using instant/individual cup coffee machines for decades and I'm so glad that I finally landed on Nespresso! While other machines produce sad, watered-down coffee, Nespresso machines always produce a tasteful, wonderful cup of coffee! I'm a bit of a super-fan of Nespresso, but please believe me when I type that Nespresso coffee is some of the best coffee I've ever tasted...and I literally own and use every method of brewing coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Easy to use and tastes great.
on July 10, 2025
Posted by: cm1015
from Long Island New York
[This review was collected as part of a promotion.] I love making my coffee at home. This machine is so easy to use. I got the Samra Origins coffee by The Weeknd, and it's so good! Very affordable machine and coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
The best purchase for college
on July 9, 2025
Posted by: CC
from Virginia
For college, I originally bought a Keurig, but was very disappointed when I tried the coffee. It was overly bitter and had a burnt taste. I bought this Nespresso as a replacement and was thrilled when I tried it for the first time! I usually stick to just espresso, but this machine turned me into a coffee lover. The coffee is very smooth and doesn't have a bitter taste to it at all. It really does make the best coffee I've ever had, and I will be using it every morning before my 8 am class this fall.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Love the Color!
on July 1, 2025
Posted by: itb7
from Miami, FL
[This review was collected as part of a promotion.] Absolutely love this coffee maker! The colors are to die for and it works perfectly.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Pretty color!
on June 25, 2025
Posted by: QTBT
from NJ
[This review was collected as part of a promotion.] I bought this in yellow a month ago and I love the color and how easy it is to use it. The cleaning instructions are simple and easy! I am obsessed with this color combination. Gives such brightness in my kitchen.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
on June 19, 2025
Posted by: Lee
from Pleasanton, CA
[This review was collected as part of a promotion.] I love the coffee. The machine is a bit loud. It definitely is a wake up call.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3 out of 5
3
Vertuo Pop versus Vertuo Deluxe
on June 14, 2025
Posted by: Jpjr
from PR
I bought the Vertuo Pop machine a month ago. Since my counter space is limited, I selected this machine. The machine is ok. However, if you have the counter space, I would buy the Vertuo Deluxe machine. My brother has it and the machine prepares a better coffee. The cost difference between the 2 is minomal
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha, Customer Service, June 16, 2025
Thank you for your review. We’re sorry to learn that your Vertuo Pop Plus is not meeting your expectations. We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. Your Vertuo Pop Plus machine is Bluetooth Compatible, to ensure that the machine continues functioning like it was designed to, we recommend that you pair your machine to your smart device to push through any necessary firmware updates. If you need assistance with your Vertuo Pop Plus machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
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