Customer reviews from hp.com
HP - 27" Full HD All-in-One with Adjustable Height - AMD Ryzen 7 7730U - 8GB Memory - 512GB SSD - Jet Black
Average customer rating
3.9 out of 5
3.9
(54 Reviews)
Open Ratings Snapshot
Rating breakdown 54 reviews
5 Stars
28
4 Stars
9
3 Stars
6
2 Stars
5
1 Star
6
75%of customers recommend this product. 
(
15 out of 20
)
Best Buy Privacy Policy
Customer Reviews for HP - 27" Full HD All-in-One with Adjustable Height - AMD Ryzen 7 7730U - 8GB Memory - 512GB SSD - Jet Black
Customer Rating
2 out of 5
2
HP all in one computer
on September 4, 2026
Posted by: MFC
Verified Purchase:Yes
The BIOS says it needs updating but when I go to update it the procedure fails. After numerous tries I gave up.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
A great all in one computer
on September 4, 2026
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP All-in-One is a great desktop machine
on July 22, 2026
Posted by: Anonymous
Verified Purchase:Yes
My almost 8 year old HP All-in-One was dying under Windows 11. Out of date processor and not enough memory made simple searches take longer than going to the library to look thing up. I kept watching and finally upgraded to a new All-in-One, but the better deal was on a 28" monitor rather than the 24". It's great. They made some key board changes and I may go back to the old keyboard for better placement of volume control.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Hp 238 inch AIO Desktop AI PC
on July 13, 2026
Posted by: W Taylor
from Columbia SC
Verified Purchase:Yes
I mostly like my HP AIO. The pages are clear and bright. The colors are vivid and the sound is good. I have an HP AIO printer also. I bought it at about the same time. My problem is I am unable to print. I've been in touch with HP about this several times. This is the reason for my 4 stars. I will call again tomorrow and try to resolve.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
The computer works fine.
on July 1, 2026
Posted by: GeneM.
Verified Purchase:Yes
The computer works fine. What I'm not happy about is the All In One I had before this one was only three years old. And the HP computer I had before that one lasted at least 10 years. Further, I had to pay extra for the keyboard and mouse. It was not included in the original package. We have been an HP family for a long time. HP made no attempt to assuage my angst that its three year old machine failed. It also failed to inform me that the new All In One did not come with a keyboard and mouse. Not a happy camper.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
In stages
on June 11, 2026
Posted by: Bowtie
from Omaha, Nebraska
Verified Purchase:Yes
The all-in-one, keyboard, and mouse work well for me. I have typed for years, so appreciate the keyboard in particular. The box arrived in good shape, easy to unpack, I needed to do a bit almost immediately, then waited over a week to complete set-up. Even done that way, things went well.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
GREAT COMPUTER
on May 14, 2026
Posted by: Anonymous
from MASSACHUSETTS
Verified Purchase:Yes
EXCELLENT COMPUTER. TOO BAD THE PRINTERS ARE NOT AS GOOD.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Slow-they call this progress a decade or more later?
on May 11, 2026
Posted by: Peter from Huntington, NY
from Huntington, NY
Verified Purchase:Yes
Hard to believe it, but this HP All-in-one that I bought to replace a ten year old HP All-in-one runs more slowly than my old computer. Very slow to restart unless user closes every window before allowing computer to go to sleep.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
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