Customer reviews from Dyson
Dyson - W1 PencilWash Wet and Dry Cleaner + Dok Cordless Wet Floor Cleaner - Ultra Blue
Average customer rating
4.7
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
71
4 Stars
6
3 Stars
2
2 Stars
2
1 Star
2
95%of customers recommend this product.
(
69 out of
73)
Customer Reviews for Dyson - W1 PencilWash Wet and Dry Cleaner + Dok Cordless Wet Floor Cleaner - Ultra Blue
Customer Rating
5
Love this!!
on March 22, 2026
Posted by: Madison
from California
Gender:Female
[This review was collected as part of a promotion.] Okay I seriously love this thing. If you have pets or kids at home I highly recommend. If you have a quick spill that you need to clean up, this is way easier than breaking out the mop. It gets the job done. It’s easy to use and it is easy to clean as well. complimentary from dyson
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Very lightweight and great for small spaces
on March 22, 2026
Posted by: vanillabutter14
from Houston, TX
Gender:Female
[This review was collected as part of a promotion.] The device is super lightweight and slim, so it’s really easy to maneuver and gets into tight spaces. It’s great for quick cleanups and everyday messes. That said, it’s pretty basic for what you’re paying. The water tanks are small, so you might have to refill it if you’re cleaning a bigger space. gifted by dyson
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 22, 2026
Hi there, thank you for sharing your kind words we truly appreciate your efforts. Glad to hear that it's helping in your daily routine, your satisfaction matter a lot to us. If your ever run into any issue, please feel free to reach us, we are always here for you.
Written by a customer while visiting Dyson
Customer Rating
5
Cleans well
on March 19, 2026
Posted by: Elen
from New York, NY
Gender:Female
[This review was collected as part of a promotion.] My kitchen floor gets messy fast, so that’s where I tried this first. I soaked the roller before starting like the instructions say, filled it up, and just started moving across the floor slowly. The first thing I noticed was how much dirt it actually picked up. I went over the area near the stove and sink where things usually build up, and it handled that without me having to stop and scrub. If something was more stuck, I just went over it again and it came off. What I like is that it feels like the floor is actually being washed while you’re cleaning. The roller stays wet and the machine keeps moving clean water through it, so the floor doesn’t end up with that dull film you sometimes get after mopping. After finishing the kitchen I did the hallway too since it’s all hard flooring. It’s pretty easy to guide around furniture and corners once you get the hang of it. When I was done the floors looked noticeably cleaner and felt smooth when I walked over them barefoot. complimentary from dyson
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 22, 2026
Hello and thank you for your feedback. We are overjoyed to hear that the Dyson Pencil Wash effectively cleans stubborn dirt near the stove and sink without the need for manual scrubbing. Thank you so much for sharing your experience as it cleans floors with clean water, preventing dull residue. We are so grateful that you took the time to share your positive experience with us. If you have any questions or require assistance, our chat and voice support teams are always available to assist you. Thank you once again for your input.
Written by a customer while visiting Dyson
Customer Rating
5
Mopping isn't such a chore after all
on March 18, 2026
Posted by: Lauren
from Seattle, WA
Gender:Female
[This review was collected as part of a promotion.] I love my Dyson vacuum, and I was so excited to try the new pencilwash from Dyson to complement my floor cleaning arsenal. Mopping is my least favorite chore because my current mop is such a pain to push around the floor - sometimes I even break out in a sweat! Don't even get me started on the cord situation. This new cordless mop glides with total ease. The mop head swivels easily in hard to reach places. I really enjoy the convenient charging stand as well. Even when it's not in use, it is not an eyesore in my house, which I really appreciate. Above all, it WORKS! I even tested the mop with a matcha spill, and it cleaned the spill with ease. Gifted by Dyson
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 21, 2026
Hi, we really appreciate you taking the time to tell us about your experience. It's great to hear that you appreciate the features of our product. It's wonderful that Dyson made your cleaning process a breeze. If you ever have a problem with your machine, please contact us at any time; we are always happy to assist you.
Written by a customer while visiting Dyson
Customer Rating
5
Incredible & Innovative!
on March 17, 2026
Posted by: Sommer
Gender:Female
[This review was collected as part of a promotion.] This is such a fantastic new cleaning tool to add to my Dyson collection! Gone are the days of regular mops, this mop truly does so much of the work for you and actually makes mopping, dare I say, a little fun?! Not only is it incredibly lightweight, it also is very easy to maneuver around or underneath furniture for precise cleaning. I love it for getting under my couch or around floor lamps, chairs, etc. It is perfect for my apartment that is almost all hardwood! It lasts around 30 minutes which is more than enough time to mop my entire apartment. It also uses minimal water so I personally find that it dries much faster than a regular mop! I find it incredibly efficient for cleaning. I highly recommend the new Dyson PencilWash™ wet floor cleaner! This was complimentary from Dyson.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 20, 2026
Hi there, thank you so much for sharing your wonderful feedback, and we truly appreciate you taking the time to tell us about your experience with the Dyson PencilWash wet cleaner. We are delighted to hear that it has become a valuable part of your routine, as well as providing the expected run time and being extremely efficient for cleaning. We truly appreciate your positive review and your trust in Dyson.
Written by a customer while visiting Dyson
Customer Rating
5
I actually enjoy cleaning the floor now
on March 17, 2026
Posted by: Cassidy_nyc
from Nyc
Gender:Female
[This review was collected as part of a promotion.] Wow, I can’t get over how much I like this. I never knew I could enjoy cleaning my floors this much. My floors feel squeaky clean. I don’t feel like I have to exert much effort at all because it kind of moves forward by itself. For someone with joint issues like myself I cannot believe how much easier it is on my joints. The most satisfying part is when I empty the dirty water chamber. I love seeing all the dirty stuff separate from the clean water. complimentary from dyson
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
on March 17, 2026
Posted by: Abrar
[This review was collected as part of a promotion.] This is the best upgrade I’ve made, cleaning my floors feel way less like a chore. It leaves my floors looking super cleaner with a fresh, just washed finish. It’s also really lightweight and easy to maneuver, which makes a big difference when you’re cleaning larger areas. It feels so much more sanitary than traditional mopping since everything is contained and not reused across the floor. If you want something that simplifies your cleaning routine and gives that deep clean feel without a hassle, this is definitely a solid upgrade. complimentary from dyson
Response from DysonBy Dyson Customer Service, March 19, 2026
Thank you for your feedback. We are overjoyed to hear that the Dyson makes cleaning large areas easier and more effective for you. If you need more help or have any queries about the machine, please don't hesitate to reach out to us by phone or chat. We are here to help you.
Written by a customer while visiting Dyson
Customer Rating
5
love it
on March 17, 2026
Posted by: MBeauty
from New York, NY
Gender:Female
[This review was collected as part of a promotion.] Using this vacuum just makes cleaning so much easier. It’s really slim and light, so I can slide it under furniture without trying too hard. I like that it washes the floor while picking up dirt instead of just pushing it around like a regular mop. My favorite part is that the floors dry pretty fast after I’m done. gifted by Dyson
I would recommend this to a friend!
Written by a customer while visiting Dyson