Customer reviews from Dyson
Dyson - W1 PencilWash Wet and Dry Cleaner + Dok Cordless Wet Floor Cleaner - Ultra Blue
Average customer rating
4.7
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
71
4 Stars
6
3 Stars
2
2 Stars
2
1 Star
2
95%of customers recommend this product.
(
69 out of
73)
Customer Reviews for Dyson - W1 PencilWash Wet and Dry Cleaner + Dok Cordless Wet Floor Cleaner - Ultra Blue
Customer Rating
5
Lightweight and super easy to use!
on March 31, 2026
Posted by: Alexis97
Gender:Female
[This review was collected as part of a promotion.] The new Dyson PencilWash™ wet floor cleaner is a game changer for anyone with hardwood floors! It is lightweight, easy to use and effective! As someone who loves In a condo and has limited space, I love how small this is and it doesn’t take up much space on my closet. It’s really easy to use too! Simply fill the tank with water, turn on and go. I love how it vacuums and washes at the same time. It saves me so much time and makes cleaning up quick and easy. I highly recommend this small but mighty machine! complimentary from dyson
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 3, 2026
Thank you for sharing your experience. We’re thrilled to hear the PencilWash has been such a perfect fit for your hardwood floors and condo living. Knowing it saves you time and keeps things easy and clutter-free is exactly what we hope for. We really appreciate your thoughtful feedback.
Written by a customer while visiting Dyson
Customer Rating
5
Amazing!
on March 31, 2026
Posted by: Teea
Gender:Female
[This review was collected as part of a promotion.] I was gifted by Dyson to try their product, but all opinions are my own. Dyson genuinely makes cleaning the house easier, lighter, and easier to store. This wet floor cleaner is the perfect size for apartment living. It's easy to stash in a corner with the charging pad, and it stands up easily in a corner (mine is being stored in a corner next to a cube storage unit). It's also super light, which is amazing since I often struggle with wrist pain. It's so easy to set up right out of the box, and you continuously get clean water as the roller rolls around. It cleans up my messes really easily! I have a lot of plants, I'm clumsy, and I'm always dripping literal dirt water everywhere. This tool helps me clean and keep my apartment looking fresh.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 3, 2026
Thank you for sharing your experience with us. It’s wonderful to hear that the cleaner has been such a helpful fit for your space and your routine. We love knowing it’s making every day cleanups lighter on your wrists and easier to manage, especially with all those plant adventures. We’re really glad it’s bringing a bit more ease to your home.
Written by a customer while visiting Dyson
Customer Rating
5
AMAZED BY THIS PRODUCT.
on March 31, 2026
Posted by: SOPHIAAA_
from NEW YORK
Gender:Female
[This review was collected as part of a promotion.] complimentary from Dyson but WOW at this product!!!! I’m blown away by how well it works! I have super old hardwood floors (that are in major need of a good polish) and it managed to get in every nook and cranny still! I was so surprised at the efficacy and I cannot wait to clean my entire house now!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Squeaky clean
on March 30, 2026
Posted by: Sylvia
from TX
[This review was collected as part of a promotion.] I’ve been using the Dyson PencilWash on my hard floors and I’m honestly impressed. I use it mainly in my kitchen and living room where things get messy fast, and it picks up dirt while washing at the same time so I’m not going over the same spot twice. The hygienic wet cleaning is a huge plus because it actually removes grime instead of just spreading it around like a regular mop. My floors dry quickly and feel really clean, not sticky. It’s also super easy to maneuver, which makes cleaning way less of a chore. Gifted by Dyson.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, April 1, 2026
Thank you so much for sharing your experience with the PencilWash. We’re thrilled to hear it’s keeping your kitchen and living room floors looking fresh, especially in those high‑traffic spots where messes show up fast. It’s great to know the hygienic wet cleaning and quick‑dry finish are making a real difference for you. We appreciate you taking the time to let us know how it’s working in your home.
Written by a customer while visiting Dyson
Customer Rating
5
Lightweight, powerful wet floor cleaner
on March 26, 2026
Posted by: Jacks
from Atlanta, GA
Gender:Male
[This review was collected as part of a promotion.] complimentary from Dyson I recently started using the Dyson PencilWash™ wet floor cleaner and have been very impressed with its performance. It is extremely lightweight and does not create clutter when it comes to storage, especially with the included tray. Assembly was quick and straightforward, so I was able to start using it right away on the hardwood floors throughout my apartment. I have now used it several times and each time it has made cleaning feel effortless because the machine glides easily across the floors and allows me to cover my entire space quickly. I also noticed that the floors dried very fast after cleaning. Maintenance has been simple since emptying the water container and cleaning the roller are both easy to do. Another feature I really like is how smoothly the head pivots at different angles, which makes it easy to move around furniture and tight spaces, and the front height is perfect for cleaning along my baseboards. The only downside I experienced was with the power mode because I could not figure out how to get a noticeable difference when holding the button, as it did not seem to provide additional thrust. Overall, this wet vacuum has made cleaning my hardwood floors much easier and more efficient.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 29, 2026
Thank you for sharing your feedback on the Dyson PencilWash wet floor cleaner. We’re thrilled to hear how much you’re enjoying its lightweight design, effortless cleaning, and easy maintenance. It’s great to know the quick assembly and thoughtful storage tray made a difference for you, and we love that the slim head helped you tackle tight spaces and baseboards with ease. We appreciate your comments about the power mode and will pass this along to our team, as your insights help us continuously improve. Thanks again for choosing Dyson and for taking the time to share your experience!
Written by a customer while visiting Dyson
Customer Rating
5
Compact and efficient
on March 23, 2026
Posted by: Ash kristine
from Los angeles
Gender:Female
[This review was collected as part of a promotion.] Very lightweight and easy to use. The minimal design is perfect for storage, especially if you do not have much space in your home. My favorite part about Dyson products is the lightweight innovation. I have arthritis, so using heavy tools on my hands tires out my wrist quickly. This glides easily without any effort, and the motorized feature does the work for you, which is pain free for me. I first tried this without any cleaning solution just to test it quickly, and I was surprised at how dirty my floors were. The water was very dark when I emptied it, which was honestly satisfying. A tip I learned the hard way is to not tilt the mop head after cleaning or you will spill some of the dirty water. The water tank does not last very long, which makes this great for quick daily messes. I found the battery lasts a long time for me, so you can easily refill the water tank and keep going. It is easy to take apart and clean in less than a minute. Overall, it is a great, extremely compact and lightweight advanced mop that works well for both large homes and small spaces. It is a nice upgraded cleaning device that does not take up much storage. Complimentary from Dyson.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 25, 2026
Hello there, thank you for sharing your feedback! It's great to know that you're pleased with the design, easy maneuvering, and long battery life. Your daily routine appears to have just become a lot easier, and your floors appear to be enjoying it as well. Thank you for choosing Dyson.
Written by a customer while visiting Dyson
Customer Rating
5
Efficient Tool
on March 23, 2026
Posted by: Sally
[This review was collected as part of a promotion.] I love the Dyson PencilWash™ wet floor cleaner gifted by Dyson! It’s so compact making it easy to store as well as use. It’s cut down the mental and physical hurdles I would have to go through to mop the house which makes it worth it. I don’t have to worry about cleaning the bathrooms with separate mops or changing out the filter. This little thing does it all and is super hygienic!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 25, 2026
Hello there, thank you for sharing your feedback on our Dyson PencilWash. We are delighted that you are enjoying your Dyson experience with our slimmest vacuum. The cleaning process appears to have become more enjoyable rather than being just a chore. Thank you for being a Dyson owner.
Written by a customer while visiting Dyson
Customer Rating
5
Magnificent
on March 23, 2026
Posted by: Francheska P
from New york
Gender:Female
[This review was collected as part of a promotion.] I actually really like this. It’s lightweight, easy to use, and glides smoothly so cleaning feels quicker. I like that it cleans as you go, so there’s less mess after and everything feels more fresh. It’s not too bulky and it’s easy to move around, which makes a big difference. It works best for everyday cleaning, but overall it’s really convenient and does what it’s supposed to do. Gifted by Dyson
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 25, 2026
Hello there, thank you for sharing your experience! It’s fantastic that you find it easy to manoeuvre. Sounds like your daily routine just got a lot easier, and your floors are loving it too. Thank you for being a Dyson owner.
Written by a customer while visiting Dyson