Customer reviews from Dyson
Dyson - W1 PencilWash Wet and Dry Cleaner + Dok Cordless Wet Floor Cleaner - Ultra Blue
Average customer rating
4.7
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
71
4 Stars
6
3 Stars
2
2 Stars
2
1 Star
2
95%of customers recommend this product.
(
69 out of
73)
Customer Reviews for Dyson - W1 PencilWash Wet and Dry Cleaner + Dok Cordless Wet Floor Cleaner - Ultra Blue
Customer Rating
5
small and compact
on October 16, 2026
Posted by: yash
from nj
Gender:Female
[This review was collected as part of a promotion.] As somebody who needs a functional mop that doesn’t require constant upkeep. This is it. I don’t have to buy refill pads, don’t have to worry about the pads slipping off the mop. It’s basically an all-in-one that also self-cleans, has a holder that is magnetised so the handle isn’t falling over constantly! complimentary from dyson
I would recommend this to a friend!
Response from DysonBy Dyson, October 18, 2026
Thank you for this fantastic feedback! We are so glad the low-upkeep design, magnetic stand, and self-cleaning feature made your floorcare routine completely effortless.
Written by a customer while visiting Dyson
Customer Rating
5
A YES for Everyday Cleaning
on October 16, 2026
Posted by: Sabrina
[This review was collected as part of a promotion.] complimentary from Dyson! but this is an honest and informed review: I am a messy chef so things drop to the floor constantly. I tested this on my kitchen floors first and was pleasantly surprised. Follow the instructions *exactly* so that you have a great experience right from the start. Let it run for 5 mins so the roller can hydrate properly. I loved how little (dry) crumbs AND stuck on dried (wet) stains and stickies were removed at once. Plus it leaves your floors clean but no totally wet so you can go on with life shortly afterwards. As for battery life: here’s the thing, you must charge it, yes. However, because it’s so efficient at cleaning your floors you will never really need more time to use it than a full charge will allow! I really like this product and will be using this daily!
I would recommend this to a friend!
Response from DysonBy Dyson, October 18, 2026
Thank you for your honest and detailed review! We are delighted that it effortlessly tackles both dry crumbs and sticky stains at once, making your daily kitchen cleanup fast and highly efficient.
Written by a customer while visiting Dyson
Customer Rating
5
Lightweight Design, Effortless Everyday Cleaning
on October 15, 2026
Posted by: Elvina
from NC
Gender:Female
[This review was collected as part of a promotion.] I received the Dyson W1 PencilWash wet cleaner + Dok for free in exchange for my honest review. It feels lightweight and comfortable to maneuver, making everyday floor cleaning easier. It handles spills and marks well, leaving my floors looking clean without excessive moisture. The self-cleaning feature is especially convenient and makes cleanup afterward simpler. I also love the slim design and how neatly it stores on the dock. A useful addition to my cleaning routine!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Great functionality
on October 14, 2026
Posted by: Lexi
from MN
Gender:Female
[This review was collected as part of a promotion.] This is a perfect vacuum for anyone with hard surface flooring. It can mop and clean up both wet or dry messes without having to change a thing. If you spill something, you can just vacuum it up like it was a normal dry mess, which is incredible. I also love the magnetic docking station and how it’s cordless so I never need to worry about unplugging and re-plugging it in different rooms or going upstairs versus downstairs. I love the versatility of it and how easy it is to go from room to room without being tethered by a cord. It’s also very easy to store as it is compact and the charging pad does not take up any additional space. gifted by dyson
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Title: Convenient for Everyday Floor Cleaning!
on October 14, 2026
Posted by: Nora
from Hatboro PA
Gender:Female
[This review was collected as part of a promotion.] I received this floor cleaner as a gift in exchange for my honest review. Before using it for the first time, I followed the instructions and fully hydrated the roller. I used it on my hardwood floors at home. It’s a convenient addition to my cleaning routine, especially for keeping hard floors clean. I also appreciate the design of the machine. Overall, I’m happy to have this floor cleaner as part of my home cleaning routine! gifted by dyson complimentary from dyson
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Kevilove
from Long Island NY
Gender:Male
Verified Purchase:Yes
Dynamite!!!! Runs smooth quiet cleans perfectly!!!! Highly recommended it’s a Dyson
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Fruity_jane
Gender:Female
Verified Purchase:Yes
The Dyson pencil wash is very fast and picks up on whatever mess you have on the floor. I love it for for dog messes And just a general dirty floor that's easier than mopping with a traditional mop . Love my purchase would rate it 10 stars if I could!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Care, September 16, 2026
We are thrilled to hear that your new machine is delivering such fast, powerful results and making those everyday pet cleanups a complete breeze. We look forward to keeping your floors effortlessly spotless for years to come.
Written by a customer while visiting Dyson
Posted by: Jane’s
Gender:Female
Verified Purchase:Yes
We have been having issues with the cleaner leaving streaks when drying. Not sure if it’s from what we are using to clean the floor or the machine but my floor looks terrible after drying.
Response from DysonBy Dyson Customer Care, September 16, 2026
Thank you for sharing your feedback. We care about your ownership experience, and if you encounter these drying streaks, please connect with us via live chat or call our dedicated support team at 866-693-9766 (Monday to Friday from 8:00 AM to 8:00 PM CST, and Saturday from 9:00 AM to 6:00 PM CST) so we can look into your floor type and resolve this flawlessly.
Written by a customer while visiting Dyson