Customer reviews from Dyson
Dyson - W1 PencilWash Wet and Dry Cleaner + Dok Cordless Wet Floor Cleaner - Ultra Blue
Average customer rating
4.7
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
71
4 Stars
6
3 Stars
2
2 Stars
2
1 Star
2
95%of customers recommend this product.
(
69 out of
73)
Customer Reviews for Dyson - W1 PencilWash Wet and Dry Cleaner + Dok Cordless Wet Floor Cleaner - Ultra Blue
Customer Rating
5
Works great!
on March 13, 2026
Posted by: Jr29
[This review was collected as part of a promotion.] I love how much easier it is to keep my floors looking spotless since I started using this stick mop. The design is sleek and lightweight, so it glides across my floors without any of the usual heavy lifting or scrubbing. I use this every evening for a quick cleanup because it leaves my hardwoods looking polished and fresh in just a few minutes. gifted by Dyson
Response from DysonBy Dyson Customer Service, March 16, 2026
Hello, thank you for sharing your feedback. We are pleased to hear that the Dyson Pencil Wash stick mop is making it easier to keep your floors spotless, and that its sleek, lightweight design helps you achieve polished, fresh results with minimal effort. At Dyson, we strive to develop cleaning solutions that combine practical, advanced technology with user-friendly features, so your positive experience reinforces our mission. If you have any questions or require support in the future, please don't hesitate to contact our chat or voice support team. Thank you again for sharing your experience.
Written by a customer while visiting Dyson
Customer Rating
5
Clean floors made easy
on March 13, 2026
Posted by: 908lolo
from Denver
Gender:Female
[This review was collected as part of a promotion.] No more fighting over who mops! This was the easiest way to clean the floors ever, all without soap, rinsing or emptying buckets. I had clean hard wood floors within 15 minutes getting this in the mail. It’s easy to set up and use. It’s lightweight and easy to manage. I use my Dyson vacuum every day to clean up pet hair and dirt from from the floors because of how easy it is and with this, it’s just as easy to keep the mud and salt off the floors. You just add water and turn it on, that’s all. gifted by dyson
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 16, 2026
Hi there, thank you for sharing such a glowing review! We love hearing how our floor cleaner is making life simpler, especially for busy homes with pets. It’s great to know how quickly you got set up and started cleaning. If you ever need tips, have questions, or run into anything unexpected, we’re always here through live chat or phone support.
Written by a customer while visiting Dyson
Customer Rating
5
Amazing floor cleanser!
on March 13, 2026
Posted by: Mun07
from AZ
Gender:Female
[This review was collected as part of a promotion.] The Dyson PencilWash is the perfect wet floor cleanser. It’s very lightweight and quiet, perfect for cleaning up floor messes even at night. It’s very easy to fill up & clean, no filters to worry about. It charges fairly quickly and doesn’t die on me mid-cleaning. I love how the brush isn’t tangled with hair or dirt after cleaning & how the dirty water is separated from the clean water. It works amazing on both my tile and vinyl floors, cleaning both throughly & seamlessly. I’m highly impressed and would definitely recommend it! Gifted by dyson.
I would recommend this to a friend!
Written by a customer while visiting Dyson