Customer reviews from Dyson
Dyson - W1 PencilWash Wet and Dry Cleaner + Dok Cordless Wet Floor Cleaner - Ultra Blue
Average customer rating
4.7
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
71
4 Stars
6
3 Stars
2
2 Stars
2
1 Star
2
95%of customers recommend this product.
(
69 out of
73)
Customer Reviews for Dyson - W1 PencilWash Wet and Dry Cleaner + Dok Cordless Wet Floor Cleaner - Ultra Blue
Customer Rating
5
The difference is remarkable!
on March 17, 2026
Posted by: Kristy
from Philadelphia
Gender:Female
[This review was collected as part of a promotion.] I was honestly surprised by how well this worked. My floors had a lot of buildup and dull spots, and after using it, they looked noticeably cleaner and more even right away. It picked up debris and handled the grime without leaving streaks. The before and after difference is pretty clear my floors actually look refreshed instead of just “wiped down.” Definitely a game changer for keeping hardwood looking good with minimal effort, great efficiency. And the ergonomics, it gets in all the tough places, able to bend and flex and swivel, very precise. This is built to last a very long time, it is very durable. Gifted by Dyson.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Love this so much!
on March 17, 2026
Posted by: Mack
from Miami, Fl
[This review was collected as part of a promotion.] complimentary from dyson! I’m beyond excited about this new wet floor cleaner and it works so well! It’s super easy to use and love that it can glide well under low tables. Highly recommend this product to anyone!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 20, 2026
Greetings! We are grateful for your taking the time to provide us with your feedback. We are delighted that you are enthusiastic about this new wet floor cleaner, which works wonderfully! Please contact us via live chat or phone if you have any questions or require assistance. Your satisfaction is very important to us, and we are still committed to helping you get the most out of your cleaning solutions.
Written by a customer while visiting Dyson
Customer Rating
5
Easy to use!
on March 16, 2026
Posted by: jacq
from NY, NY
Gender:Female
[This review was collected as part of a promotion.] I love Dyson vacuums, this is my first time using an electric wet floor cleaner! I love that it’s lightweight and quiet. As someone who cooks a lot there are quite some spills in the kitchen. It picked up sauces pretty well. I also have a slobbery dog so this comes in handy! I like that the dirty water catches in an easy to clean compartment, just have to be careful not to tilt it! complimentary from dyson
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 18, 2026
Thank you for sharing such a lovely and detailed review. We’re delighted to hear that your first electric wet floor cleaner has been a good match for your home. The fact that it’s picking up sauces, handling dog drool, and staying quiet and lightweight along the way is exactly what we aim for. It’s also great to know the dirty‑water compartment has been easy to manage. We truly appreciate you taking part in the complimentary Dyson program and letting us know how it’s working for you.
Written by a customer while visiting Dyson
Customer Rating
5
Professional Cleaning!
on March 16, 2026
Posted by: Kaz123
from Houston
Gender:Female
[This review was collected as part of a promotion.] gifted by dyson. complimentary from dyson. WOAH! This product is a high powered cleaner that everyone should have in their homes. It cleans dog fur, child messes, and even adult cooking mishaps. Cleaning made easy and spotless. It’s like a professional cleaning!
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 19, 2026
Hi there, thank you so much for sharing your wonderful feedback, and we truly appreciate you taking the time to tell us about your experience with the Dyson vacuum cleaner. We are delighted to hear that it has become such a significant part of your routine and that it is proving to be professional cleaning. It's always rewarding for us to know that our machines are making a difference, and your thoughtful review means a lot to us. We are so grateful for your review and your faith in Dyson.
Written by a customer while visiting Dyson
Customer Rating
5
Fantastic New Lightweight Appliance
on March 16, 2026
Posted by: Amandabeautypanda
from Cypress, TX
Gender:Female
[This review was collected as part of a promotion.] This new Dyson PencilWash is so slim and lightweight at only 5 lbs, so no heavy lifting needed. It's a no nonsense appliance that helps with everyday messes on all hard floors. You don't have to deal with dirty pads or filters because there's a compartment where all of the dirty water and debris goes that gets dumped out at the end. You don't have to hurt your back because it leans back at 170° for tight spaces and under furniture. It's easy to use, but I would tweak the instructions. Instead of just pictures, I would have also had written down word for word what needs to be done to properly use it. This fantastic appliance was gifted by Dyson.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 19, 2026
We are so grateful for your kind words in your review! We're glad you like our new Dyson pencilvac, which is known for its lightweight and slim design. We appreciate that you are enjoying all of the features of our new technology. It feels great to know that you have documented all of the important points so that you can use your product properly. We are delighted that the unit has been of great interest to you, and we thank you for your contribution as it assists us in continuing to improve both our products and the overall customer experience.
Written by a customer while visiting Dyson
Customer Rating
5
Easy to use and efficient
on March 16, 2026
Posted by: Josie
Gender:Female
[This review was collected as part of a promotion.] I pre soaked the roller and ran the machine across my hardwood and bathroom tile. It moves smoothly and reaches along edges nicely. The roller stays well hydrated and pulls up everyday dust and splashes in one pass. The floors felt freshly washed under my feet and the whole process felt more hygienic and easy than wiping with a traditional mop. The floor stayed just slightly wet so it dried pretty quickly. gifted by Dyson
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 18, 2026
Hi, thank you so much for a wonderful and honest review! We're glad you're pleased with its performance. We value your feedback and appreciate you taking the time to share it with us. Thank you for letting us know that it has improved your work. We value your feedback and remain committed to assisting you and providing you with the best possible experience. We are grateful for your input.
Written by a customer while visiting Dyson
Customer Rating
5
Amazing tool!
on March 15, 2026
Posted by: Stephanie6839
[This review was collected as part of a promotion.] I love my new Dyson PencilWash™ wet floor cleaner. It has made cleaning the floors a much easier task! The home machine is so light, making it so easy to carry up and down the steps. I find that it gives a very thorough clean, helping to lift away any dirt or stains! It has truly been such a game changer for my house. gifted by dyson
Response from DysonBy Dyson Customer Service, March 18, 2026
Hi there, thank you so much for letting us know that our Dyson PencilWash wet floor cleaner is making your cleaning easier. At Dyson, we strive to provide high-quality cleaning solutions that combine advanced technology with user-friendly design. We sincerely appreciate you taking the time to share it. Should you have any questions or require support in the future, please do not hesitate to contact our chat or voice support team. Thank you again for your feedback.
Written by a customer while visiting Dyson
Customer Rating
4
Easy to use
on March 14, 2026
Posted by: Mandyli
Gender:Female
[This review was collected as part of a promotion.] Interesting new gadget! It is an electric mob that moves automatically. You can add in water and it’s also easy to take apart to clean. It also includes a charging dock which really makes it easy to store. Overall, very easy to use and glides over tiled floors. gifted by dyson.
I would recommend this to a friend!
Response from DysonBy Dyson Customer Service, March 17, 2026
Hi there, thank you so much for reaching out to us and sharing your feedback. We really appreciate your efforts. If you need any future assistance, please reach out to us via live chat or call so that we can assist you.
Written by a customer while visiting Dyson