Best kitchen appliance ever purchased this thing has its own space on my counter and is used on an almost daily basis phenomenal slushy’s phenomenal alcoholic slushy easy to clean easy to prepare. Thanks ninja great job.
Used one of these at a family holiday and had to get one. The unit is easy to use, easy to clean, and you can use just about anything to make drinks. Wife and I are very happy with the purchase.
MOLD ISSUES -I’m upset about the design of this product. We clean right after each use. I noticed nasty mold. I’m allergic to mold. I’ve tried everything to clean this and for the money spent on this is ridiculous with how it gets trapped in the creases. This product should have a recall! Very upset for price paid now can’t use the machine due to mold trapped will not come out of the creases. I’ve used a waterpiker wasn’t successful My rating is low due to poor quality of making of the machine.
Response from sharkninja.comBy SharkNinja, January 10, 2026
Hi Jackie,
Thank you for taking the time to share your feedback.
We’re sorry to hear about the mold issue you’ve experienced with your SLUSHi and understand how concerning this must be, especially given your allergy and the difficulty cleaning the creases. This isn’t the experience we want our customers to have, and we’re eager to help here. Please press the link to learn more about how to clean and care for your SLUSHi: https://support.sharkninja.com/article/FS300-Ninja-Slushi-Professional-Frozen-Drink-Maker---Disassembly--Cleaning-ca. You can also use the Contact Us option at the bottom of the webpage for assistance with finding replacement parts if needed.