We got one has a gift, then gifted my mom & stepdad one for their 20th anniversary. It's great. We've made, piña coladas, margaritas, and root beer floats so far. The kids love the root beer floats. You can adjust the temperature settings and that changes the thickness of the slushy. Can't wait to try milkshakes!!
Had this slushie a month now and we are enjoying it so much. From slushies to frappe to milkshakes. Everything has turned out so well and it's easy to use and to clean. Great investment that we will enjoy for a long time
The machines temperature setting goes no higher than 3 even if I set it all the way up. The first 3 light go solid, but anything about that just stays flashing. The freezing cylinder seems to cycle on and off. I tried to make a milkshake, but it doesn't get any thicker than cold chocolate milk.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, January 31, 2026
Hi Doug,
Thank you for taking the time to share your feedback with us.
We’re truly sorry to hear about the issues you’re experiencing with the temperature settings and freezing performance, as we know how disappointing this can be. We appreciate you providing these details, such as the machine not going past level 3, the lights continuing to flash, and the mixture not thickening beyond a cold liquid. That certainly sounds incredibly frustrating, and we’ll be sure to pass your feedback along to our product team. In the meantime, we recommend trying our troubleshooting guide, which addresses temperature behavior, freezing cycles, and consistency concerns: https://support.sharkninja.com/article/FS300-Series-Ninja-Slushi-Professional-Frozen-Drink-Maker-Troubleshooting-Guide-ca If the issue continues, the guide will direct you to our customer service team for further assistance.
We've used this thing every single day since it arrived. We absolutely love it! Cleaning it is SUPER easy. We do a quick rinse every time it's used, and do a thorough rinse every couple of days, or whenever we switch it up, i.e. slushi to milkshake, etc.
I am worried about the longevity of the front handle/dispenser that's effectively glued to the front of the reservoir, but only time will tell. As it is, we're making sure not to pry on the handle too hard whenever dispensing, and are being careful not to pull/pry on it when rinsing out the reservoir. The travel bag that came with our bundle works very well as a dust cover, when we're not using it.
Soda slushis are so easy, no extra ingredients, just grab a 2 liter (or 4-5 cans) of your favorite (not low sugar/diet) soda, hit the slush button, and you're good to go! I can't believe we waited this long to get one. Simply amazing!