Customer reviews from sharkninja.com
Ninja - SLUSHi Professional Frozen Drink Maker 88 oz - Margarita
Average customer rating
4.7
(2,024 Reviews)
Rating breakdown 2,024 reviews
5 Stars
1,736
4 Stars
141
3 Stars
50
2 Stars
25
1 Star
72
94%of customers recommend this product.
(
927 out of
987)
Customer Reviews for Ninja - SLUSHi Professional Frozen Drink Maker 88 oz - Margarita
Customer Rating
2
Not worth the cash, quicker to go buy ice.
on February 16, 2025
Posted by: Taez
from MI
Gender:Female
I bought this item on the 3 of February received it on the 7th and returned it on the 12th. It was to much work. Not as simple as advertised. We used it everyday for 5 days different recipes and buy the time I've made the adjustments to my liking and waiting 10-15 minutes in between I could've drove to the Dairy Queen.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, February 28, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your Slushi, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your Slushi, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great machine
on February 16, 2025
Posted by: Luv2shop
Gender:Female
Christmas gifts for my daughters and they LOVE this machine! It makes great slushies and shakes. Their kids love it too!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
The fact I can turn any liquid drink into a slushi
on February 16, 2025
Posted by: Ms. Ann
I brought my ninja a month ago due to be out of stock for the holidays I’m so glad I did I love my ninja
Written by a customer while visiting sharkninja.com
Customer Rating
5
The whole family loves it
on February 15, 2025
Posted by: JDBr
from Tennessee
Gender:Female
Still need to figure out the ratio of ingredients to make certain drinks but overall I love my slushi machine and my family had fun making different frozen drinks. We can’t wait to use it for the next get together.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great features
on February 15, 2025
Posted by: BRUCE LEE
from Olive Branch, Ms
Gender:Male
Purchase two weeks ago and loving it. It does all the things we like it to do.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Cannot use with sugar free liquids.
on February 15, 2025
Posted by: Gabs88
from Orlando Fl
Gender:Female
I got the Ninja Slushi for my husband who is diabetic thinking we could enjoy sugar free slushies. I bought sugar free lemonade to try it out and the machine began to stop on its own. I read the manual just to find out the machine only works with sugary drinks. Very disappointed especially because Ninja does not disclose this information.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, February 28, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Slushi. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Slushi. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy to use, works great!
on February 15, 2025
Posted by: DanMc
from Des Moines, IA
Gender:Male
I bought this about a month ago, and we all love it! It is simple to use and very easy to clean. I have seen a lot of complaints about the noise, and while it is loud, it isn't any louder than our air fryer. Maybe it is how we have ours set up. It is on a peninsula counter so that there isn't a wall immediately behind it to reflect the noise back. We haven't made a lot of different types of drinks with it yet, but are looking forward to exploring more. It will be really nice this summer when it is hot and we are looking to have nice cool drinks.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Impossible to clean
on February 15, 2025
Posted by: Defective reservoir
The 88 oz tank has a paper thin gap that liquids get in and given the angle of the opening is impossible to clean. When contacting the company they have a ridiculous process you have to go through including a video call where you are required to show how you clean it in the top rack of the dish washer which it doesn't fit in.
Response from sharkninja.comBy SharkNinja, March 4, 2025
Hello,
Thank you for taking the time to leave a review.
We're truly sad to hear that you were having difficulties with your SLUSHi. We'll definitely share your feedback regarding the warranty policies and product design with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're truly sad to hear that you were having difficulties with your SLUSHi. We'll definitely share your feedback regarding the warranty policies and product design with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com