Customer reviews from sharkninja.com
Ninja - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Capacity, Frozen Beverage & Slushie Machine with 5 Preset Programs - Margarita
Average customer rating
4.7
(2,042 Reviews)
Rating breakdown 2,042 reviews
5 Stars
1,753
4 Stars
142
3 Stars
50
2 Stars
25
1 Star
72
94%of customers recommend this product.
(
930 out of
990)
Customer Reviews for Ninja - SLUSHi 5-in-1 Professional Frozen Drink Maker, 88 oz. Capacity, Frozen Beverage & Slushie Machine with 5 Preset Programs - Margarita
Customer Rating
5
Love love love it!!
on July 12, 2026
Posted by: Sweet face
from Cleveland, Ohio
Gender:Female
I absolutely love my slushi machine I took waaaaaaaay to long to get me one but I have it now and I use it like clock work I’m sure it’s sick of me already 💯😂 we all should have one i love me some ninja products !!💯 happy like a little kid just a happy girl.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it !!!
on July 8, 2026
Posted by: Knappkowski
I got this for my wife’s birthday and she absolutely loves it. It works great. We have so far only done frozen sodas but are looking forward to trying the other options that it offers. It freezes fairly quick and has a very easy cleanup process.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Works Great - easy to clean
on July 6, 2026
Posted by: Duke Nukem
from Lexington, NC
Gender:Male
Used the Slushi machine 3x and so far works very well. It is also very easy to clean which is a big plus - I was concerned it would take forever to clean but it is a breeze.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Fun to use
on July 6, 2026
Posted by: Sald3056
I got one because a friend got one. So we knew some basics of how to use it before we bought it. Great for a hot summer day.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great for summer
on July 6, 2026
Posted by: Linaop
Gender:Female
I bought this a few weeks ago and its really nice!!!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Quick and easy.
on July 5, 2026
Posted by: Marie T
from Long Island, NY
Gender:Female
I just love my new toy. Only thing I will say is I should have gotten the larger one. This one does not make 7+ serving. It made four normal serving. Give us you make them smaller. So easy to use and clean up after. Took about 40 minutes to fully freeze.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Awesome!
on July 5, 2026
Posted by: tea drinker
Gender:Male
Wonderful machine. Very user friendly and easy to clean. We use it about 3-4 times a week.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Broke already
on July 3, 2026
Posted by: Tony2026
from Florida
Gender:Male
Bought my slushi machine Dec of 2024 only used it in the spring/ summer of 2025 here it is summer of 2026 plugged it in yesterday worked just fine went to turn on today and nothing called ninja and they said base had to be replaced but since it was out of warranty they couldn’t do anything but offer 30% off a new machine at least they couldn’t have done was give me 50% off
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, July 8, 2026
Hi Tony,
Thank you for taking the time to leave a review. We understand how disappointing it is when your Ninja SLUSHi machine stops working after limited seasonal use, especially after operating normally the previous day. We appreciate you sharing your experience with both the product and the support process. We understand your concerns regarding the out-of-warranty resolution and your feedback about the discount offered. Comments like yours are valuable, and we will ensure your feedback is shared with the relevant teams for review.
If you require any further assistance, please don't hesitate to contact our Customer Service Team at:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review. We understand how disappointing it is when your Ninja SLUSHi machine stops working after limited seasonal use, especially after operating normally the previous day. We appreciate you sharing your experience with both the product and the support process. We understand your concerns regarding the out-of-warranty resolution and your feedback about the discount offered. Comments like yours are valuable, and we will ensure your feedback is shared with the relevant teams for review.
If you require any further assistance, please don't hesitate to contact our Customer Service Team at:
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com