It’s okay there should be a higher alcohol percentage, the machine starts beeping and stops when there’s more alcohols. Nonetheless it freezes well for juices and other drinks!
Response from sharkninja.comBy Ninja Kitchen, September 19, 2024
Hello Desirea,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja SLUSHi. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
I got this a few days ago and i love it. Milkshakes seem a little to melted for me but i am still testing the temp controls. Very easy to clean. Totally love it
Brought this slush machine about 2 weeks ago I've tried 3 different functions and none of them were coming out right. It became frustrating being that this gadget was so expensive I will be returning unfortunately. I had high hopes for it.
Response from sharkninja.comBy Ninja Kitchen, September 19, 2024
Hello Kiah,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Ninja SLUSHi. Please reach out to our team by phone at 1-800-365-0135 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, we'd be happy to look into this for you.