I just got this a week ago and so far the cylinder freezes so hard it stopped the paddle from spinning
Response from sharkninja.comBy SharkNinja, October 4, 2024
Hello, Thank you for taking the time to leave a review. We’re disappointed to hear about your experience with your Ninja SLUSHi. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen
Bought this a couple of weeks ago with high hopes. Only used it twice so far, but it does what they advertised. Frozen Coca-Cola was most excellent, and the time in which it finished for dispensing was on point (caveat-we did chill the drink first).