Would love to have a positive review but unfortunately I do not. Bought the ninja slushi and the first unit would not freeze anything or even get that cold. I called Ninja and they sent me a new one. The new one has the same issues. It would be a great product if it worked. Think they need to upsize the condenser or something to make it function the way it should. Will not be getting another replacement.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, November 1, 2024
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your SLUSHi. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen
It’s pretty disappointing. The reservoir gets slushy stuck in at the seam and it’s a known design fall. It’s not covered under warranty. They won’t do anything to fix it. You call and ask for help and you’re told basically to deal with it. People online try everything soaking water pic it rarely gets it clean
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, November 1, 2024
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your SLUSHi. We will absolutely share your feedback with the relevant teams for consideration on future products. Kind regards, Ninja Kitchen