I received mine about 2 weeks ago and loved it so much I wanted to get my daughtes family one for Christmas. Little did I know they were hot on demand because I had no problem going right to the webesite and ordered one. I made the carmel frappe only 3 ingredients and after about 20 minutes I had this delicious tasting perfect consistency Frappe. No more Starbucks for me.
Works great nice addition to my kitchen. Only complain I have is that the consistency is more of an icee than a slushie (not the same thing) I would have rated it a 5 star if it was more of the slushie consistency. It's easy to clean and easy to use.
Response from sharkninja.comBy SharkNinja, December 19, 2024
Hello,
Thank you for taking the time to leave a review your SLUSHi.
We will absolutely share your feedback with the relevant teams for consideration on future products. In the meantime, we'd recommend checking out self-help page to assist you with this. Once there, select the "Unsatisfactory output" option.
Didn’t work. 2 hours and not even an ice crystal. Tried multiple times and multiple different recipes. Ninja is replacing it but it’s on back order so will take up to a month for replacement.
Response from sharkninja.comBy SharkNinja, December 19, 2024
Hello, Thank you for taking the time to leave a review. We understand how frustrating this situation must be with your SLUSHi. We will absolutely share your feedback regarding the process with the relevant teams internally. If you need any further assistance, please don’t hesitate to reach back out to our team at 1-800-365-0135. Kind regards, Ninja Kitchen
I brought two one for my daughter and one for my Davy niece my daughter tried hers and love it💕my Niece had no idea she had it coming she was so Happy 😁 she cried 💕
Works very well. It didn't take long to make another batch while people waited. It's nice that people can serve themselves instead of the host having to make and serve after crushing ice. It's pretty large, though.