Customer reviews from sharkninja.com
Ninja - SLUSHi 5-in-1 Professional Frozen Drink & Slushie Machine, 88 oz. Vessel, 5 Preset Programs, No-Ice Needed - Margarita
Average customer rating
4.7
(2,050 Reviews)
Rating breakdown 2,050 reviews
5 Stars
1,759
4 Stars
143
3 Stars
50
2 Stars
26
1 Star
72
94%of customers recommend this product.
(
931 out of
992)
Customer Reviews for Ninja - SLUSHi 5-in-1 Professional Frozen Drink & Slushie Machine, 88 oz. Vessel, 5 Preset Programs, No-Ice Needed - Margarita
Customer Rating
1
Not working properly, doesn't get cold enough
on January 30, 2026
Posted by: Doug54
from Lakeville, MN
Gender:Male
The machines temperature setting goes no higher than 3 even if I set it all the way up. The first 3 light go solid, but anything about that just stays flashing. The freezing cylinder seems to cycle on and off. I tried to make a milkshake, but it doesn't get any thicker than cold chocolate milk.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, January 31, 2026
Hi Doug,
Thank you for taking the time to share your feedback with us.
We’re truly sorry to hear about the issues you’re experiencing with the temperature settings and freezing performance, as we know how disappointing this can be. We appreciate you providing these details, such as the machine not going past level 3, the lights continuing to flash, and the mixture not thickening beyond a cold liquid. That certainly sounds incredibly frustrating, and we’ll be sure to pass your feedback along to our product team.
In the meantime, we recommend trying our troubleshooting guide, which addresses temperature behavior, freezing cycles, and consistency concerns:
https://support.sharkninja.com/article/FS300-Series-Ninja-Slushi-Professional-Frozen-Drink-Maker-Troubleshooting-Guide-ca
If the issue continues, the guide will direct you to our customer service team for further assistance.
Kind regards,
Ninja Kitchen
Thank you for taking the time to share your feedback with us.
We’re truly sorry to hear about the issues you’re experiencing with the temperature settings and freezing performance, as we know how disappointing this can be. We appreciate you providing these details, such as the machine not going past level 3, the lights continuing to flash, and the mixture not thickening beyond a cold liquid. That certainly sounds incredibly frustrating, and we’ll be sure to pass your feedback along to our product team.
In the meantime, we recommend trying our troubleshooting guide, which addresses temperature behavior, freezing cycles, and consistency concerns:
https://support.sharkninja.com/article/FS300-Series-Ninja-Slushi-Professional-Frozen-Drink-Maker-Troubleshooting-Guide-ca
If the issue continues, the guide will direct you to our customer service team for further assistance.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy to use, easy to clean! We love our SLUSHi!
on January 30, 2026
Posted by: neotins
from WI
We've used this thing every single day since it arrived. We absolutely love it! Cleaning it is SUPER easy. We do a quick rinse every time it's used, and do a thorough rinse every couple of days, or whenever we switch it up, i.e. slushi to milkshake, etc.
I am worried about the longevity of the front handle/dispenser that's effectively glued to the front of the reservoir, but only time will tell. As it is, we're making sure not to pry on the handle too hard whenever dispensing, and are being careful not to pull/pry on it when rinsing out the reservoir. The travel bag that came with our bundle works very well as a dust cover, when we're not using it.
Soda slushis are so easy, no extra ingredients, just grab a 2 liter (or 4-5 cans) of your favorite (not low sugar/diet) soda, hit the slush button, and you're good to go! I can't believe we waited this long to get one. Simply amazing!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Perfect slushie
on January 27, 2026
Posted by: Lady O
from Cleveland, OH
Gender:Female
I got this as a birthday gift and I LOVE IT! Can't wait to use this for ladies night.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Worth every penny!!
on January 21, 2026
Posted by: CGaines
I'm glad I decided to purchase. Once you figure out the recipes its a breeze from there and cleanup is super easy. Buy the Ninja you won't regret it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best counter appliance ever
on January 19, 2026
Posted by: Momma Bee
Gender:Female
Best kitchen appliance ever purchased this thing has its own space on my counter and is used on an almost daily basis phenomenal slushy’s phenomenal alcoholic slushy easy to clean easy to prepare. Thanks ninja great job.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Gotta love it!
on January 17, 2026
Posted by: Jo19
from Texaa
Gender:Female
Love this machine. My slushy drinks freezes quickly. Cleaning is also a breeze!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Machine
on January 11, 2026
Posted by: Bare Bear
from Lakeland, Florida
Gender:Male
Love this machine. I make all kinds of drinks with it. Milkshakes, Fruit Juice Slushies, Coffee Frappes, etc. Works fast and drinks turn out GREAT !!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great buy!
on January 10, 2026
Posted by: Omen
Gender:Male
Used one of these at a family holiday and had to get one.
The unit is easy to use, easy to clean, and you can use just about anything to make drinks. Wife and I are very happy with the purchase.
The unit is easy to use, easy to clean, and you can use just about anything to make drinks. Wife and I are very happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com