Best Buy - Samsung - Galaxy Z Fold8 1TB - Graphite (Verizon) customer reviews - product reviews

Customer reviews from Samsung US

Samsung - Galaxy Z Fold8 1TB - Graphite (Verizon)

Average customer rating

4.9

(2,149 Reviews)

Rating breakdown 2,149 reviews

5 Stars

1,893

4 Stars

231

3 Stars

2 Stars

1 Star

73%of customers recommend this product.

(

11 out of 15

)

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Customer Reviews for Samsung - Galaxy Z Fold8 1TB - Graphite (Verizon)

Customer Rating

The Perfect Size and Shape

on September 14, 2026

Posted by: PassportFolder

[This review was collected as part of a promotion.] I chose to upgrade from my previous folding phone because I knew I'd love this aspect ratio. It's a small compact phone when needed and a tablet when not. It's light enough weight to make using both modes so incredibly enjoyable. I actually end up using both screens all the time! Opened up is incredible for gaming. On such a thin device the thing is unreal. For video it's fantastic too. The big screen in my hands or propping up the small screen with it flexed part way open. It's so versatile. The matte coating is a huge upgrade too making the hinge hard to see at all. I'm incredibly happy with the Z Fold 8. I like how you can buy multiple case colors too and mix and match!

Value

Response from Samsung USBy R&R Team, September 15, 2026

Hello PassportFolder, we appreciate you sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We couldn't be happier to hear how much you are loving the versatility of your device, and that you are loving watching videos and your gaming on your device. We have provided a link to the Samsung Support Team for your convenience if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US

Customer Rating

Intro to Folds

on September 14, 2026

Posted by: zeroskillz3

[This review was collected as part of a promotion.] This is my first foldable device. I've been watching YouTube and Netflix recently, so getting this phone was a clear choice. I chose the z fold 8 as my first and hopefully forever phone.

Value

Response from Samsung USBy R&R Team, September 15, 2026

Hey Zeroskillz3, thank you for your feedback on your Samsung Galaxy Z Fold8. We are so pleased to hear how happy you are with your new device, and that your streaming has been enhanced with the larger display size. We have provided links to the full manual and the Samsung Support Team to help you fully explore and customize your device, as well as answering any questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Customer Rating

Grand slam on the Z Fold 8

on September 14, 2026

Posted by: Imprezz

[This review was collected as part of a promotion.] I chose the fold 8 after I sold my S26U. I love the form factor and the wider screen. Battery life and processing speed is also great. You wont regret it.

Value

Response from Samsung USBy R&R Team, September 15, 2026

Hey there Imprezz, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We are so happy to hear how much you are enjoying your new device, and that you are enjoying the new form factor for a range of daily tasks. We have shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Customer Rating

Upgrading from a Z Flip 7

on September 14, 2026

Posted by: Newsdogg

[This review was collected as part of a promotion.] Loved my Z Flip 7 but damage to the screen made it necessary to find a new phone. I chose the Z Fold8 over the Z Fold 8 Ultra because of its more compact size. Using the phone flipped open to respond to emails while holding the phone is a bit awkward so have ordered a grip/stand add-on to use on the MagSafe case I have put on the phone. However, being able to respond to emails and have full functionality on the external screen is a huge benefit over the functionality of the external screen on the Z Flip 7, such that opening the phone to use the large internal screen may only be needed when accessing media - for which the stand which has been ordered will be quite handy.

Value

Response from Samsung USBy R&R Team, September 15, 2026

Hello Newsdogg, thank you for your feedback on your Samsung Galaxy Z Fold8. We are happy to hear that you are happy with the new form factor of this device, and finding it useful whether folded or unfolded. We have provided links to resources to help you fully explore the enhanced capabilities of your device, align the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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Customer Rating

Better than I thought

on September 14, 2026

Posted by: Jayrod805

[This review was collected as part of a promotion.] I am coming from a s24 ultra. I loved that phone but it was time for an upgrade. My carrier was doing a great pre sale trade in so I got the z fold 8 in the base 256g. The form factor is perfect for me. The size feels like my old blackberry. When I open it up it's a tablet. I'm in sales and readband sign a lot of contracts. The big main screen is the perfect size and it has made my old tablet obsolete. It allows me to do many things that would require my laptop previously. My only gripe is it isn't S Pen comparable. Maybe at some point Samsung will bring back that functionality. But even if they don't, this phone is great.

Value

Response from Samsung USBy R&R Team, September 15, 2026

Hi Jayrod805, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We love hearing how happy you are with the usage of your device, and how helpful it has been for your professional needs. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Customer Rating

Perfect size for multitasking

on September 14, 2026

Posted by: Bbswag89

[This review was collected as part of a promotion.] I chose to get the z fold 8 after zflip has been my favorite phone due to pockability. This is the happy medium between all the phone out it's fits beautiful in your hand the design with the light feeling is un matched. The screen is the perfect size and I love Samsung updates app features where we don't need good lock to install apps on the front screen which is Awesome. The inner display is what I love the most it's big enough to watch shows movies or social media while still being small enough to fit in one hand comfortably. I love the side by apps multitasking which makes doing more things faster and easy battery life ain't half bad you can go a 8hr full work day before having to charge it up. I have the lavender one which is pretty disappointing they didn't have a blue version a cotton candy sky blue would have been fire and s-pen would of been great too but I guess we will get that at a later time. I can't see me going back to no another phone this new version just make sense and with some tweaks and updates and more color options this is the phone to beat in the market in my opinion. If you don't have it your missing out because to have a mini phone on the outside and mini tablet inside you get the best of both worlds and that you can't get anywhere else!

Value

Response from Samsung USBy R&R Team, September 15, 2026

Hi Bbswag89, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We are thrilled to hear how much you are loving your new device, and that you are finding so many different uses for your device every day. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Customer Rating

Best phone i have ever owned

on September 14, 2026

Posted by: Duckisam

[This review was collected as part of a promotion.] Thing is a beast being anle to do what i want when i want to without it lagging is so nice and als thw ability when i chose to use it as a mini tablet

Value

Response from Samsung USBy R&R Team, September 15, 2026

Hey Duckisam, thank you for taking time out of your day to share your experience of your Samsung Galaxy Z Fold8 with us. We are thrilled to hear how happy you are with your new device, and that you feel you have both a phone and a tablet in one device. We would love to hear from you again in the future if you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Customer Rating

This is the form factor I was waiting for

on September 14, 2026

Posted by: Henil18

[This review was collected as part of a promotion.] I chose this form factor because I mainly use the inside screen you Excel or watch Netflix or something and this form is perfect for both. Reading or typing email is great too.

Value

Response from Samsung USBy R&R Team, September 15, 2026

Hi there Henil18, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are thrilled to hear how much you are loving your new device, and that you are finding it so perfect for your work needs, and your favorite streaming. We have provided a link to the Samsung Support Team for your convenience if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US

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