Customer reviews from zlinekitchen.com
ZLINE - 42 inches - Externally Vented - Wall Range Hood - Stainless Steel
Average customer rating
4.7
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
68
4 Stars
16
3 Stars
7
2 Stars
0
1 Star
0
94%of customers recommend this product.
(
79 out of
84)
Customer Reviews for ZLINE - 42 inches - Externally Vented - Wall Range Hood - Stainless Steel
Posted by: Uncle Dude
from Athens Ga
Verified Purchase:Yes
Received in good condition, works well. Had a whistling sound, communicated with customer service and was sent replacement baffles the same day. Installation was more difficult than necessary because:
Instructions are "one size fits all" instead of specific, mounting screws are blocked by wiring devices on top of blowers, had to tighten with pliers. Installing the chimney surround was also a pain. The screws for hanging the hood seem too small and the washers on them are a pain to slip thru the holes, should have used a larger size screw with an integrated washer head. All-in all, I'd buy it again but supply some of my own hardware.
Instructions are "one size fits all" instead of specific, mounting screws are blocked by wiring devices on top of blowers, had to tighten with pliers. Installing the chimney surround was also a pain. The screws for hanging the hood seem too small and the washers on them are a pain to slip thru the holes, should have used a larger size screw with an integrated washer head. All-in all, I'd buy it again but supply some of my own hardware.
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com
Posted by: Simmzy
from Ashland, OR
Verified Purchase:Yes
First of all, have to acknowledge Z Line's OUTSTANDING CUSTOMER SERVICE!!! Truly, something that is lost in todays business world, they excel in customer service.
Upon opening and inspecting the product, one of the baffle filters was missing the release knob. I called to inform them, Z Line was willing to send entirely new filters, which I declined, just needed the knob...it was sent out and received within 3 days!
After just installing the hood last week, after sitting for several weeks as I've been too busy to install, I also just realized a grease cup/trap was not included.
After just installing the hood last week, after sitting for several weeks as I've been too busy to install, I also just realized a grease cup/trap was not included.
The build quality of the product is certainly up to par, and everything seems well built, including the design of the motor and chimney. Some people have commented on the lack of quality of the stainless steel, not sure what the problem is there, it is thin stainless and somewhat flimsy, but you don't need heavy gauge steel for such a product, it would be too heavy. I do feel there should be more support in the corners of the chimney and some better support for rigidity, maybe this is where heavier stainless would be beneficial.
Here's the issue with the hood, it is LOUD!!! Level 1/2 sound more like med/high, and 3/4 are just down right borderline noise pollution. And level 4 literally sounds like a semi truck in our upstairs master bedroom. It's quite strange, there is no rattling of any metal or serious vibration, but more of a rolling thunder at this highest setting. And forget about having a conversation close to the hood.
All this said, it does the job...it sucks up the humidity and smoke, does not totally alleviate all aromas, but immensely better than the replaced 20 year old cabinet mount hood we had.
Bottom line, you get what you pay for in my experience in life. This was a great deal for $$$, it's a beautiful exterior design, and it does the job. I would not be happy at all if it were twice the price, and I'm certainly curious if their more expensive and higher CFM units have the same issue with noise. Oh yes, and the button functions are not super user friendly. You have to hit a power button, then the desired speed you want, should just be able to hit the speed and thats it, I don't understand this design at all.
I'm quite torn on this company, been looking at their ranges and want to purchase one by this summer, beautiful and simple commercial design, but now I'm concerned about the quality that they would perform. I'm a former 4 star fine dining sous chef, I know good products, so I'm maybe a bit more critical than the average home cook.
If you are looking for quiet exhaust, this is likely not the hood for you. I'm really disappointed to be so brutally honest, wish I had a better review for their product, because with such amazing customer service, they have put some time in to building this brand the right way.
So Z Line, if you are listening...love what you guys are doing and the price point, but make it even better, even if you have to increase the price.
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
Beautiful,Beautiful it far superseded what we expe
on January 27, 2020
Posted by: Anonymous
from Farmington Hills Mich
Verified Purchase:Yes
Oh —What a conversation Piece That we added to To add to our eclectic Look of our kitchen and Open concept adjoining living room.—we give 5–Stars
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
Would buy again, without hesitation
on January 17, 2020
Posted by: Marty Moose
from Fairfield County, CT
We've had this up now in a new kitchen renovation and everyone LOVES the look. The fan is very powerful & does a great job clearing the area above the stove. It is louder than some, quieter than others but it's an exhaust fan...it makes noise. Fan speeds are excellent, light is perfect (use it as a light at night to light the area). The low profile gets rave reviews and as we have it between two windows, we did not want to detract from the view with a big pile of stainless blocking the light.
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com
Posted by: Micah55
from Los Angeles
Verified Purchase:Yes
We have only had the hood running for week. The hood works as we expected. Looks really nice in our kitchen.
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com
Posted by: Anonymous
from Richmond Hill GA
Verified Purchase:Yes
The hood itself is five stars. The only thing there was no instructions on how to set it up. Their customer service is great, the unit I received was missing the filter knobs and they sent them right away.
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com
Posted by: Maurice
from Laveen,Arizona
Verified Purchase:Yes
Made the new hood look so much more elegant, well worth the money and would recommend.
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com
Posted by: serious cooks
from Mississippi
Verified Purchase:Yes
We installed this vented range hood easily and it is quiet and beautiful. Very pleased with our purchase
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com