Customer reviews from geappliances.com
GE Profile - Opal Mini Countertop Nugget Ice Maker, 36 lb Daily Ice Production - Stone Grey
Average customer rating
4.8
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
37
4 Stars
5
3 Stars
1
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for GE Profile - Opal Mini Countertop Nugget Ice Maker, 36 lb Daily Ice Production - Stone Grey
Customer Rating
2
Didn’t work but a week without an issue
on September 27, 2026
Posted by: Kkwinms
[This review was collected as part of a promotion.] I got the nugget ice maker and it worked ok the first couple of days by the end of the first week it was making the worst grinding sound, had to unplug it and going to return
Features
4
Performance
2
Quality
4
Value
4
Response from geappliances.comBy Julia, GE_Appliances, September 28, 2026
If you still have the unit, we'd like to help improve your experience. We recommend only using distilled water in your Opal to help reduce the potential for mineral buildup to resolve loud operation. It’s important to note that distilled water is different from bottled water, reverse osmosis water, filtered water, or spring water. All of these other options contain varying levels of minerals that can build up in the unit and impede optimal operation. Using distilled water reduces the frequency of descaling and cleaning. To resolve loud operation, we do recommend running a descaling cycle. It is recommended that you follow the instructions in the owner’s manual for your unit regarding the schedule of running descaling and sanitizing cycles. Using vinegar in the descaling cycle can help break up the minerals as well. It is recommended that there be at least 4” of clearance in the back, on both sides, and above the Opal to allow proper air flow so that the fan can move air about the unit.
Written by a customer while visiting geappliances.com
Customer Rating
3
Love nugget ice
on September 10, 2026
Posted by: lisa931
from Ohio
[This review was collected as part of a promotion.] It makes allot of noise which is so weird because the bigger one I had didn't make any noise till it stopped working. The nugget ice is better I feel with the mini and doesn't melt as fast which i love. You do have to fill it up more but I love that the fill is on the top and you don't have to remove the ice bucket. Definitely if you have more than one or two people using get the larger one.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Response from geappliances.comBy Julia, GE Appliances, September 11, 2026
We'd like to help you improve your experience with your Opal Mini. We recommend reviewing the descriptions of normal operating sounds on page 13 of the Use and Care Manual here: https://images.salsify.com/image/upload/s--Dku84pZN--/f190e45ba5ba2f271d2cfb07d4018437ab0c038d.pdf. We recommend only using distilled water in your Opal to help reduce the potential for mineral buildup. It’s important to note that distilled water is different from bottled water, reverse osmosis water, filtered water, or spring water. All of these other options contain varying levels of minerals that can build up in the unit and impede optimal operation. Using distilled water reduces the frequency of descaling and cleaning. There should also be at least 4” of clearance in the back, on both sides, and above the Opal to allow proper air flow so that the fan can move air about the unit.
Written by a customer while visiting geappliances.com
Customer Rating
5
Big improvement over design of previous models.
on September 9, 2026
Posted by: Billy Bob 49
[This review was collected as part of a promotion.] It works geat. I used to have the Opal icemaker. It had a terrible design flaw in the upper water holding tank would stay full and was heated by the compressor under it. This caused mold to grow in the tank. The new design drains the water from the tank when machine is finished making ice. Problem solved
Written by a customer while visiting geappliances.com
Customer Rating
4
Works great but too big
on September 2, 2026
Posted by: Fred1975
It could have been outstanding but the platform sticking out the front made it unsafe to sit on my counter. The app was finicky but I finally got it to work. Sadly though I returned it for the safety reasons listed. I really wish they would make a smaller version”Super-mini” version for just one person.
Written by a customer while visiting geappliances.com
Customer Rating
4
Continuous ice
on September 1, 2026
Posted by: Marcief
I wish I had a continuous run cycle. If it does, I have not figured out how to use it.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on August 30, 2026
Posted by: KimberlyS
[This review was collected as part of a promotion.] I love this ice maker because it uses a filter, so you can be sure it’s staying clean and won’t have mold issues; I had another one from a different brand that got full of mold and was impossible to clean, but this brand and machine are amazing! It gives you peace of mind knowing you’re consuming something clean and safe, though the only downside is that you’ll have to spend money periodically on filters and the cleaning powder.
Written by a customer while visiting geappliances.com
Customer Rating
5
Highly recommend
on August 16, 2026
Posted by: LFM99
The Opal Mini has been a great addition to our kitchen. It makes good-quality nugget ice quickly and is simple to use. I also like that the smaller size doesn’t take up too much counter space. Overall, it does exactly what I wanted and I’ve been happy with it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Crunchy Nugget Ice on Demand
on August 14, 2026
Posted by: NicoleB
[This review was collected as part of a promotion.] The GE Profile Opal Mini is truly a breeze to setup. I love that it takes up limited counterspace, because we want to enjoy nugget ice, but we have very little room on our counters. There's no hose to connect, tou refill the top reservoir when the machine is dictates low water. The rest is automatic and fast! The ice is truly nugget shaped and crunchy! The ice everyone dreams of. We go through so much ice a day because everyone loves it. Even my husband who was reluctant.
The only disadvantage is how much this machine leaks. The machine comes with a plate to but at the bottom to collect the water, but it's gross see water collect there, so you need to soak it up every time you pull the drawer out.
Besides that I think the machine is easy and luxurious. I get crunchy Nugget Ice all day long and the machine does the rest. It even has a self-clean button when it's time to clean it. If you are considering a nugget ice machine, this is a really great quality machine.
The only disadvantage is how much this machine leaks. The machine comes with a plate to but at the bottom to collect the water, but it's gross see water collect there, so you need to soak it up every time you pull the drawer out.
Besides that I think the machine is easy and luxurious. I get crunchy Nugget Ice all day long and the machine does the rest. It even has a self-clean button when it's time to clean it. If you are considering a nugget ice machine, this is a really great quality machine.
Written by a customer while visiting geappliances.com