Customer reviews from zlinekitchen.com
ZLINE - 28 inches - Externally Vented - Range Hood Insert - Stainless Steel
Average customer rating
4.6
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
59
4 Stars
19
3 Stars
10
2 Stars
0
1 Star
0
94%of customers recommend this product.
(
72 out of
77)
Customer Reviews for ZLINE - 28 inches - Externally Vented - Range Hood Insert - Stainless Steel
Customer Rating
5
Excellent Customer Service
on August 14, 2023
Posted by: Joe Dirt
I had an issue and Sandi listened to my "story", gave me clear instructions and resolved the issue within 30 minutes of my call. Nice to deal with a person and not AI !
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
Excellent Range Hood
on July 17, 2023
Posted by: Corey
We used this insert to build a custom cement hood over our zline range and absolutely love it. It's very stylish and really moves the air to cut down on kitchen odors.
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com
Posted by: Jmgoot
from Virginia
Verified Purchase:Yes
My contractor had a hard time fitting it into the hood cover but overall, the hood works great and looks amazing. It is not as quiet as I thought it would be.
I would recommend this to a friend!
Response from zlinekitchen.comBy ZLINE Kitchen and Bath, Customer Service, July 29, 2022
Hello,
Thank you for your review. We appreciate your feedback and are happy to hear you are enjoying the performance of your range hood insert. We would love to troubleshoot any issue you may be having with the noise level. Please reach out at zlinekitchen.com/contact and one of our experienced customer service representatives will happily assist you. Thank you.
Thank you for your review. We appreciate your feedback and are happy to hear you are enjoying the performance of your range hood insert. We would love to troubleshoot any issue you may be having with the noise level. Please reach out at zlinekitchen.com/contact and one of our experienced customer service representatives will happily assist you. Thank you.
Written by a customer while visiting zlinekitchen.com
Posted by: Assistant to the RM
Verified Purchase:Yes
great quality unit, only complaint is the lowest fan setting is still quite loud. besides that top notch.
Response from zlinekitchen.comBy Zline Kitchen and Bath, Customer Service, May 12, 2022
Hello,
Thank you for your feedback! We're sorry to hear that you may be experiencing an issue with your range hood. Sometimes, if the baffle filters are placed in the unit incorrectly, it can increase the sound of the motors. Our customer experience team would be happy to help you with this and can be reached at zlinekitchen.com/contact. We look forward to assisting you! Thank you.
Thank you for your feedback! We're sorry to hear that you may be experiencing an issue with your range hood. Sometimes, if the baffle filters are placed in the unit incorrectly, it can increase the sound of the motors. Our customer experience team would be happy to help you with this and can be reached at zlinekitchen.com/contact. We look forward to assisting you! Thank you.
Written by a customer while visiting zlinekitchen.com
Posted by: Peter T
from Canadaigua, NY
Verified Purchase:Yes
Have had this installed for a few months. Installation was straightforward and operation is good. It's a solidly built unit. This unit though is very loud. I thought my previous Sirius unit was loud, but this one puts that to shame. It sounds like the wind blowing across the frigid Tundra. I did reach out to Z-line for suggestions and they told me to flip the filters around. This made a noticeable difference because the whistling stopped, but overall the noise level didn't not diminish. With one or both of the filters removed the unit is silent. It's definitely the design of the filters. It would be nice if another filter option was available.
No, I would not recommend this to a friend.
Written by a customer while visiting zlinekitchen.com
Posted by: Anonymous
Verified Purchase:Yes
Fan works great. Lights look good and the baffles are easy to remove and wash.
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
Works great!
on September 16, 2021
Posted by: Ashley W
from Georgia
Bought this insert for our new build, I wanted something that would help take the smells of while I was cooking. This does it! Love that it’s easy to clean and the top pieces are washable. Would definitely recommend
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
Very well built
on August 30, 2021
Posted by: Rafael
from Wyckoff
Very happy with quality to value ratio. It came well packed and easy to install.
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com