Customer Reviews for ZLINE - 28 inches - Externally Vented - Range Hood Insert - Stainless Steel
Customer Rating
5
Love it
on March 22, 2017
Posted by: Homer
from Florida, United States
After putting up with noisy vent hoods for years we put in this unit with the remotely located motor. It is great in that you don't hear the motor at all. Don't get me wrong there is noise from the air movement. You can't move that much air and not hear anything but there is no motor noise.
I like the product however the lights broke within 2 months of use. Have ordered replacement bulbs. But I think the issue is the transformer. If the new bulbs don't work will have to look into a transformer replacement.
I would recommend this to a friend!
Response from zlinekitchen.comBy Jessica D., Customer Service Department, October 5, 2017
Hello!
We are sorry to hear of your issues with the lights - as all ZLINE Range Hoods have a 3-year parts warrant, feel free to reach out to the customer service line - 614-777-5004 - and ask for Jessica, to have a new transformer sent to you.
Pretty well made. The lights are excellent. The exhaust fans make plenty of noise like they are doing something, but not very impressive on fume/steam/smoke removal.
Purchased this hood for a whole house renovation that included an updated and modernized kitchen. Product arrived on time. Product was as described. Good works good. Easy to clean. Installed in a cinch. Light bulbs didn't last long. Not as heavy as another brand that I had at my other house, but operates very good.
I would recommend this to a friend!
Response from zlinekitchen.comBy Jessica D., Customer Service Department, October 6, 2017
Hello Dave!
We are glad to hear you are happy with your hood! All ZLINE range hoods have a 3-year parts warranty - if you are still experiencing issues with your lights, feel free to call the customer service department at 614-777-5004, and ask for Jessica.
I have had this for 8 months, costomer service is quick and knowledgeable when I needed help. Easy cleaning, looks great, runs great, the lights keep blowing out in it though not sure if it's just bulbs I get for it or what... Great product for the price
I would recommend this to a friend!
Response from zlinekitchen.comBy Jessica D., Customer Service Department, October 6, 2017
Hello!
Thank you so much for your review! I'm so sorry to hear you are having a difficult time with your lights - all ZLINE range hoods have a 3-year parts warranty. Feel free to call the customer service line and ask for Jessica. They would be more than happy to help troubleshoot any issues or concerns you may have: 614-777-5004.
This thing is great. Low noise but powerful ventilation. This was part of a full kitchen remodel and took the commercial look to a higher level at a great value.