Customer reviews from ATT.com
Samsung - Galaxy Z Fold8 Ultra 512GB - Cream (AT&T)
Average customer rating
4.5
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
14
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
1
79%of customers recommend this product.
(
11 out of
14)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 512GB - Cream (AT&T)
Posted by: Anonymous
Verified Purchase:Yes
Its a Great phone but it just a phone that can flip to a bigger phone, i love it
Response from ATT.comBy AT&T, AT&T Care, October 21, 2026
Thank you for sharing your experience upgrading to the Galaxy S26 Ultra. We are so glad to hear that transitioning from your Galaxy S23 was simple and that the data transfer process went smoothly. Making the upgrade experience as seamless as possible is always our goal at AT&T.
We appreciate your feedback and hope you enjoy your new device on our network.
AT&T Care - Isabella
We appreciate your feedback and hope you enjoy your new device on our network.
AT&T Care - Isabella
Written by a customer while visiting ATT.com
Posted by: Antonio2020
from New Mexico
Verified Purchase:Yes
My wife has been an iPhone user and part of the iOS ecosystem since 2012. She had become bored with the phones and wanted a change. The first week was a learning adjustment but man, my wife LOVES this phone. Other than the cool flip option just thr customization that is capable with the galaxy phones is incredible. Exactly the change she wanted.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, October 27, 2026
Thank you for sharing your wife's wonderful experience with us! We are thrilled to hear that the Samsung Galaxy Z Fold8 Ultra provided the exciting change and incredible customization she was looking for.
Thank you for choosing AT&T to power her new mobile journey, and we look forward to keeping you both seamlessly connected.
Thank you for choosing AT&T to power her new mobile journey, and we look forward to keeping you both seamlessly connected.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Sheridan Arkansas
Verified Purchase:Yes
I Love it I'm happy with it
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, October 1, 2026
Thank you for the review, Ruth Moss! We are happy to hear that you love your new Samsung Galaxy Z Fold8.
For any future questions or concerns about your phone or service, we will be at your service through our social media channels below.
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
For any future questions or concerns about your phone or service, we will be at your service through our social media channels below.
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
Written by a customer while visiting ATT.com
Posted by: TCruze
from Largo FL
Verified Purchase:Yes
Love this phone!! Light weight, big screen! Camera on my S25 took better moon pictures but other than that it's great!!!
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Pablo, October 1, 2026
Hello, TCruze. We are thrilled to hear you are loving your new Samsung Galaxy Z Fold8 Ultra, and exploring all its great features. We want you to get the most out of your new tech.
If you ever need immediate assistance with your AT&T service, please DM us on our fastest support channels:
✅ X (Twitter): @ATTHelp
✅ Instagram: @att
✅ Facebook: AT&T
Thank you for choosing AT&T!
If you ever need immediate assistance with your AT&T service, please DM us on our fastest support channels:
✅ X (Twitter): @ATTHelp
✅ Instagram: @att
✅ Facebook: AT&T
Thank you for choosing AT&T!
Written by a customer while visiting ATT.com
Posted by: C whitt
Verified Purchase:Yes
The phone has been everything I hoped it would be and a little bit more
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Pablo, September 29, 2026
Hello, C whitt! We’re thrilled to hear you're loving your new Samsung Galaxy Z Fold8 Ultra, and exploring all its amazing features. We want you to get the most out of your new tech!
If you ever need immediate assistance with your AT&T service, please DM us on our fastest support channels:
✅ X (Twitter): @ATTHelp
✅ Instagram: @att
✅ Facebook: AT&T
Thank you for choosing AT&T!
If you ever need immediate assistance with your AT&T service, please DM us on our fastest support channels:
✅ X (Twitter): @ATTHelp
✅ Instagram: @att
✅ Facebook: AT&T
Thank you for choosing AT&T!
Written by a customer while visiting ATT.com
Posted by: CHIEF JAH IV
from Honolulu, Hawaii
Verified Purchase:Yes
As a long‑time Galaxy Fold customer, I was excited but honestly unsure about moving from my daily driver, the Galaxy Flip 7 to the Fold Ultra. I’m glad I made the switch, the design, especially when closed, gives off a modern Palm Pilot‑style silhouette but with far more capability and a much cooler, future‑forward feel.
The size is perfect. Texting, calling, browsing and watching shows all feel natural and comfortable, without the bulk you’d expect from a foldable. Samsung nailed the balance between portability and screen real estate, making this device a standout in everyday use.
Overall, the Fold Ultra exceeded my expectations and feels like the right evolution for anyone who loves the Fold lineup but wants something refined, powerful and thoughtfully designed.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, September 17, 2026
We appreciate you taking the time to share your experience with this upgrade. It is great to know that the new design and size of the Galaxy Z Fold8 Ultra have made your transition to the device so seamless.
Providing a great experience is exactly what we aim for, and we thank you for choosing AT&T.
Providing a great experience is exactly what we aim for, and we thank you for choosing AT&T.
Written by a customer while visiting ATT.com
Posted by: LostInYV
from California
Verified Purchase:Yes
Absolutely love this phone, works as described and even better. Almost no middle seam when opened. Works great!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Elaine26
from Oklahoma
Verified Purchase:Yes
I have to restart the phone every 2 to 3 days. Or it won't allow phone calls or service on the phone
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Andres, August 25, 2026
Hi, Elaine!
We are truly sorry to hear that you have to restart your Galaxy Z Fold8 Ultra every few days just to maintain phone calls and network service. We understand how frustrating it is to deal with unreliable connectivity on a premium device, and we apologize for the trouble this has caused.
Before reaching out, try updating your device software to the latest version or resetting your network settings to help stabilize your connection. If these steps do not help, we highly recommend contacting Samsung Support for device performance help, or you can message us on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) so our digital team can investigate your network service.
We are truly sorry to hear that you have to restart your Galaxy Z Fold8 Ultra every few days just to maintain phone calls and network service. We understand how frustrating it is to deal with unreliable connectivity on a premium device, and we apologize for the trouble this has caused.
Before reaching out, try updating your device software to the latest version or resetting your network settings to help stabilize your connection. If these steps do not help, we highly recommend contacting Samsung Support for device performance help, or you can message us on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) so our digital team can investigate your network service.
Written by a customer while visiting ATT.com