Customer reviews from ATT.com
Samsung - Galaxy Z Fold8 Ultra 512GB - Cream (AT&T)
Average customer rating
4.3
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
9
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
1
70%of customers recommend this product.
(
7 out of
10)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 512GB - Cream (AT&T)
Posted by: CHIEF JAH IV
from Honolulu, Hawaii
Verified Purchase:Yes
As a long‑time Galaxy Fold customer, I was excited but honestly unsure about moving from my daily driver, the Galaxy Flip 7 to the Fold Ultra. I’m glad I made the switch, the design, especially when closed, gives off a modern Palm Pilot‑style silhouette but with far more capability and a much cooler, future‑forward feel.
The size is perfect. Texting, calling, browsing and watching shows all feel natural and comfortable, without the bulk you’d expect from a foldable. Samsung nailed the balance between portability and screen real estate, making this device a standout in everyday use.
Overall, the Fold Ultra exceeded my expectations and feels like the right evolution for anyone who loves the Fold lineup but wants something refined, powerful and thoughtfully designed.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, September 17, 2026
We appreciate you taking the time to share your experience with this upgrade. It is great to know that the new design and size of the Galaxy Z Fold8 Ultra have made your transition to the device so seamless.
Providing a great experience is exactly what we aim for, and we thank you for choosing AT&T.
Providing a great experience is exactly what we aim for, and we thank you for choosing AT&T.
Written by a customer while visiting ATT.com
Posted by: LostInYV
from California
Verified Purchase:Yes
Absolutely love this phone, works as described and even better. Almost no middle seam when opened. Works great!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Elaine26
from Oklahoma
Verified Purchase:Yes
I have to restart the phone every 2 to 3 days. Or it won't allow phone calls or service on the phone
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Andres, August 25, 2026
Hi, Elaine!
We are truly sorry to hear that you have to restart your Galaxy Z Fold8 Ultra every few days just to maintain phone calls and network service. We understand how frustrating it is to deal with unreliable connectivity on a premium device, and we apologize for the trouble this has caused.
Before reaching out, try updating your device software to the latest version or resetting your network settings to help stabilize your connection. If these steps do not help, we highly recommend contacting Samsung Support for device performance help, or you can message us on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) so our digital team can investigate your network service.
We are truly sorry to hear that you have to restart your Galaxy Z Fold8 Ultra every few days just to maintain phone calls and network service. We understand how frustrating it is to deal with unreliable connectivity on a premium device, and we apologize for the trouble this has caused.
Before reaching out, try updating your device software to the latest version or resetting your network settings to help stabilize your connection. If these steps do not help, we highly recommend contacting Samsung Support for device performance help, or you can message us on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) so our digital team can investigate your network service.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from THOMPSON FALLS MT
Verified Purchase:Yes
WORTH BUYING, AND GOT A GREAT DEAL
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Mattmusser
from Catlettsburg, Ky
Verified Purchase:Yes
This version of the Fold is absolutely amazing. Samsung just keeps getting better and better. I 💯 love my purchase.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Robertc32
from Los Angeles, ca
Verified Purchase:Yes
Such a great phone, super advanced. And I love the big screen.
I would recommend this to a friend!
Response from ATT.comBy ATTCare_Yvette, August 17, 2026
We are excited to hear that you are enjoying your new device!
You made a great choice in purchase. We appreciate you for being a loyal customer.
You made a great choice in purchase. We appreciate you for being a loyal customer.
Written by a customer while visiting ATT.com
Posted by: mchentz
Verified Purchase:Yes
I like the size when open
Written by a customer while visiting ATT.com
Posted by: Dakota64
from Westville
Verified Purchase:Yes
I have had nothing but problems with this new phone! It is way slower, apps like Doordash and Wonder not opening no matter what I do. Constantly spinning waiting for it to open or give me information.Even using Android auto is a pain, it won't automatically connect to anything! I have to manually do everything and just wait....Gemini very slow.Also the sound is way lower than my previous Samsung on phone calls and videos. Wish I never bought it!!!!
No, I would not recommend this to a friend.
By Samsung, August 21, 2026
Hello Dakota64, thank you for sharing your experience of your Samsung Galaxy Z Fold8 Ultra with us. We understand how important the speed and reliability of your device is to you every day for both personal and work uses. We have some resources available online to help you work towards a resolution for your frustrations titled "How to adjust refresh rate options on your Galaxy phone or tablet", "Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet", "Speaker not working on Samsung phone", and "Discover the Advanced audio settings on Galaxy devices". We also have our team of experts available to offer additional assistance through chat if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com