Customer reviews from ATT.com
Samsung - Galaxy Z Fold8 Ultra 256GB - Cream (AT&T)
Average customer rating
4.5
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
13
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
1
93%of customers recommend this product.
(
13 out of
14)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 256GB - Cream (AT&T)
Posted by: LLHARRIS
from Durham,North Carolina
Verified Purchase:Yes
I love Samsung Galaxy Z Fold8 Ultra - 256GB - Cream. It's is a great buy.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: OrbitmarZfold8
from Charlotte, NC
Verified Purchase:Yes
Powerful and Amazing device with TONS of personalization options! Great battery life and professional camera for some amazing content creation. Switching between screens makes streaming and gaming so much better! You'll love it!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Mark W7777
Verified Purchase:Yes
This phone is beautiful in many ways from the start!! The size is just right...Its great for watching mini movies of football games... Its so versatile and user friendly...I would highly recommend it!!
Response from ATT.comBy AT&T, AT&T Care, October 4, 2026
Mark, we are happy to hear that your new Samsung Galaxy Z Fold8 Ultra is a perfect fit and that you are enjoying its beautiful design and versatility for watching football games! If you ever need any assistance with your device or service in the future, please feel free to reach out to us through any of our social media channels below.
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
AT&T CARE - Kevin
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Posted by: Valica810
from Atlanta, Ga
Verified Purchase:Yes
I thought everything was transferred but now I'm finding out almost daily that certain things did not get transferred over to the new phone so I am constantly having to figure out what passwords are and how to get into some of the sites that are on my phone now I know why people don't want to upgrade
I would recommend this to a friend!
By Samsung, October 1, 2026
Hi there Valica810, thank you for your feedback on your Samsung Galaxy Z Fold8 Ultra. We know how frustrating it is when your device is not meeting your expectations. We do have our team of experts available through chat to assist you with any options that may be available to help recover the data that did not successfully transfer from your previous device, or assist you with any questions you have about your new phone. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Super big screen, lightweight and great gir multitasking
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Pablo, October 1, 2026
Hello, Daira. We are pleased to hear you are loving your new Samsung Galaxy Z Fold8 Ultra, and exploring all its amazing features. We want you to get the most out of your new tech.
If you ever need immediate assistance with your AT&T service, please DM us on our fastest support channels:
✅ X (Twitter): @ATTHelp
✅ Instagram: @att
✅ Facebook: AT&T
Thank you for choosing AT&T!
If you ever need immediate assistance with your AT&T service, please DM us on our fastest support channels:
✅ X (Twitter): @ATTHelp
✅ Instagram: @att
✅ Facebook: AT&T
Thank you for choosing AT&T!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
I hate this phone front screen always freezing tablet mode sucks as well freezes and is very buggy the camera is horrible the camera in my s25 ultra was light years ahead I dont recommend this phone I regret trading in my S25 ultra
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Andres, September 5, 2026
Hello, Albert.
Thank you for sharing your candid feedback. We are sorry to hear about the freezing and software performance issues you are experiencing with your new device, especially after trading in your previous phone.
Because performance quirks and camera optimization glitches can sometimes occur after major updates or during initial setups, we want to help ensure your device runs as smoothly as possible. Please send a direct message to our support teams on X at @ATTHelp, on Instagram at @att, or via Facebook at AT&T so we can look into your device's settings and help find a resolution for these bugs.
Thank you for sharing your candid feedback. We are sorry to hear about the freezing and software performance issues you are experiencing with your new device, especially after trading in your previous phone.
Because performance quirks and camera optimization glitches can sometimes occur after major updates or during initial setups, we want to help ensure your device runs as smoothly as possible. Please send a direct message to our support teams on X at @ATTHelp, on Instagram at @att, or via Facebook at AT&T so we can look into your device's settings and help find a resolution for these bugs.
Written by a customer while visiting ATT.com
Posted by: Cbenjr18
from Grand Rapids, MI
Verified Purchase:Yes
Just love it. I thought it would be bigger but this is fine.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, September 14, 2026
Hi there! We are so glad to hear you're loving the Fold 8 Ultra!
It's awesome that the size turned out to be a great fit for you. Thanks for sharing your review with us and making us a part of your daily life! 💙
It's awesome that the size turned out to be a great fit for you. Thanks for sharing your review with us and making us a part of your daily life! 💙
Written by a customer while visiting ATT.com
Posted by: Patricia A
Verified Purchase:Yes
This phone is very sleek and thin in design. When expanded the screen is similar to having a small tablet. Battery life is great and lasts all day.
Response from ATT.comBy AT&T CARE - Kevin, September 23, 2026
Patricia, thank you for the feedback! We are glad to hear that you are loving the sleek design and impressive all-day battery life of your new Samsung Galaxy Z Fold8 Ultra.
If you ever have any questions about getting the most out of your phone, please feel free to reach out to us anytime through our social media channels below.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
If you ever have any questions about getting the most out of your phone, please feel free to reach out to us anytime through our social media channels below.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com