Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 256GB - Cream (AT&T)
Average customer rating
4.9
(2,223 Reviews)
Rating breakdown 2,223 reviews
5 Stars
2,016
4 Stars
180
3 Stars
20
2 Stars
5
1 Star
2
89%of customers recommend this product.
(
16 out of
18)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 256GB - Cream (AT&T)
Customer Rating
1
Great Idea terrible implication
on September 8, 2026
Posted by: Zava
[This review was collected as part of a promotion.] by far the battery is the biggest disappointment on the phone it'll hold a charge for about 6 to 8 hours if you unfold it you can have that time or actually make it a quarter if you are really using it.
the display when you're looking at it closely is obviously subpar to any other Samsung it does the job. I like the large screen but it feels too small for what it is. The fact that I can't do 3 vertical screens at a time it's really disappointing.
I can't really speak to durability because I have a rock form case so it's more durable that I imagine the phone is the phone is actually too thin my opinion.
the display when you're looking at it closely is obviously subpar to any other Samsung it does the job. I like the large screen but it feels too small for what it is. The fact that I can't do 3 vertical screens at a time it's really disappointing.
I can't really speak to durability because I have a rock form case so it's more durable that I imagine the phone is the phone is actually too thin my opinion.
the hinge at first was pretty good are the more you open and close the the more you open and close the phone the more noticeable the crease is and that's all I got on that.
performance wise it's incredibly disappointing I'm really upset I switched from my s24 and my s25 to this phone it does not have enough processing power the batteries too low when it gets a little warm doesn't allow you to use any multitasking the phone in itself is so thin that when it does get hot it actually Burns you which leads me to think like is this going to be like a note 7 situation the idea of the phone is very good I'm very upset that they did away with the S Pen to make the phone thinner the phone is already too thin they should include a pen or some kind of case to hold the s pen, a fold without the S Pen is counterintuitive, you have a book but you don't have a pen, it's basically what what are we doing here? you know?
performance wise it's incredibly disappointing I'm really upset I switched from my s24 and my s25 to this phone it does not have enough processing power the batteries too low when it gets a little warm doesn't allow you to use any multitasking the phone in itself is so thin that when it does get hot it actually Burns you which leads me to think like is this going to be like a note 7 situation the idea of the phone is very good I'm very upset that they did away with the S Pen to make the phone thinner the phone is already too thin they should include a pen or some kind of case to hold the s pen, a fold without the S Pen is counterintuitive, you have a book but you don't have a pen, it's basically what what are we doing here? you know?
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, September 11, 2026
Hiya Zava,
The Galaxy Z Fold8 Ultra features an expansive foldable display, a versatile multitasking experience, and a slim design that combines the productivity of a phone and a tablet. We appreciate your detailed feedback on battery life, device warmth, performance, the crease, and the lack of S Pen support. Your specific feedback is valuable as Samsung continues to improve the Galaxy Fold experience. Thank you for sharing your insights with the Samsung community.
-Ty
Samsung Support
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Samsung Community
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The Galaxy Z Fold8 Ultra features an expansive foldable display, a versatile multitasking experience, and a slim design that combines the productivity of a phone and a tablet. We appreciate your detailed feedback on battery life, device warmth, performance, the crease, and the lack of S Pen support. Your specific feedback is valuable as Samsung continues to improve the Galaxy Fold experience. Thank you for sharing your insights with the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It is a great phone
on September 8, 2026
Posted by: Lovesamsungphones
[This review was collected as part of a promotion.] I have used foldable since they first came out and the Zfold 8 ultra is by far the best. The improvements in AI, pictures and easy to use are amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Couldn't be happier with my purchase.
on September 8, 2026
Posted by: AndroidUser143
[This review was collected as part of a promotion.] Had the S24 Ultra since it was on Pre-Order, and loved the phone. With the career I have, I need to have essentially a laptop with em at all times. I was utilizing the multi window function on the previous phone. I chose to upgrade to the Z Fold 8 Ultra due to the demand invreasing for my career. Let me tell you, this was just what I needed! Love this phone, it actually has replaced my lap top as well. Love to use the DeX feature as well! Thank you Samsung!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The moat amazing smartphone ever made believe that
on September 8, 2026
Posted by: Dee4love
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 8 Ultra feels less like an experimental form factor and more like the definitive future of high-end mobile computing. By combining a ultra-thin 4.1 mm chassis, zero crease compromises, top-tier 200MP camera hardware, and extended battery life, it delivers a device that excels as a daily phone and expands into a mobile productivity workstation Holding the Galaxy Z Fold 8 Ultra unfolded feels almost unnatural at first—measuring a paper-thin 4.1 mm thickness, the hardware feels remarkably like holding an edge-to-edge sheet of glass. When shut, it measures 8.9 mm, finally bringing the folded experience down to the thickness of a standard smartphone equipped with a slim case. At 215 grams, it weighs less than many non-folding Ultra devices I really love this device it worth the money believe me no one can convince me otherwise because this is the best ever smartphone made Kudos to Samsung they did the best and give customers what they deserve 🙏❤️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's one of the best phones I've ever owned, howev
on September 8, 2026
Posted by: 2CheyChey
[This review was collected as part of a promotion.] I chose the Z Fold7 as my last phone, and if you did as well, you know it's a great phone, but if you are considering buying the Z Folf8 Ultra, save your money. It's not worth the upgrade. It's still the same hardware except the battery last a little longer, from what I read. The OS isn't ready 100% yet. I'm a month in and the new "warranty and care" feature still doesn't work and finally the "!" Beside the software update disappeared even though there have been no updates. Long story short, unless you are going to get the the base Fold8 passport style, which is a downgrade, just stick with the Fold7, and buy it from a different retailer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top-tier design
on September 8, 2026
Posted by: Toppytop
[This review was collected as part of a promotion.] Flagship foldables usually come with trade-offs, but the Galaxy Z Fold 8 Ultra changes the game. The inner screen is stunning and virtually creaseless, while performance handles heavy multitasking and demanding apps without stuttering. I chose the Z Fold 8 Ultra because it delivers top-tier design, brilliant visuals, and unmatched speed in a single device without compromise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not an Ultra
on September 8, 2026
Posted by: Hectic
[This review was collected as part of a promotion.] I kinda regret choosing this phone, it's not an does not feel ultraish other than the fold feature. Also not worth the headache trying to preorder. Coming from Note 20 ultra, to flip 5 test drive and now Z fold 8 ultra. Does not feel Ultra no STYLIST, missing cameras, privacy screen ect.
Value
2
Response from Samsung USBy R&R, September 11, 2026
Hello Hectic,
The Galaxy Z Fold8 Ultra brings together an immersive folding display, a slim design, and advanced multitasking capabilities, creating a distinct experience. We value your insights as someone with experience using previous Note, Flip, and Fold devices. Your feedback on S Pen support, camera expectations, privacy features, and the characteristics that define an Ultra experience is important as Samsung continues to evolve the Fold lineup. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Z Fold8 Ultra brings together an immersive folding display, a slim design, and advanced multitasking capabilities, creating a distinct experience. We value your insights as someone with experience using previous Note, Flip, and Fold devices. Your feedback on S Pen support, camera expectations, privacy features, and the characteristics that define an Ultra experience is important as Samsung continues to evolve the Fold lineup. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Huge screen, even bigger productivity boost
on September 7, 2026
Posted by: SATXHustler
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold to replace both my phone and my tablet, and it's honestly changed how I get through my day. I'm out on delivery runs and postal routes most of the day, so having a device that folds out into a full tablet screen means I can actually see my routes, apps, and maps clearly without squinting at a tiny phone screen while I'm moving fast between stops.
When I'm off the clock, the unfolded screen is perfect for streaming shows and sports highlights during breaks — the display is sharp enough that it doesn't feel like a compromise compared to watching on a TV. I've also used it for quick gaming sessions when I have downtime, and the extra screen real estate makes a real difference over a standard phone.
For work, I use the larger display to manage spreadsheets, respond to emails, and multitask between apps side-by-side, which has genuinely sped up how I handle admin tasks on the go. It's also come in handy for reviewing documents and forms without needing to pull out a laptop.
The fold factor means I get a full phone for calls and quick tasks, then a tablet-sized screen the moment I need to focus on something bigger. For someone juggling multiple jobs and constant multitasking, it's become one of the most useful tools in my daily routine.
When I'm off the clock, the unfolded screen is perfect for streaming shows and sports highlights during breaks — the display is sharp enough that it doesn't feel like a compromise compared to watching on a TV. I've also used it for quick gaming sessions when I have downtime, and the extra screen real estate makes a real difference over a standard phone.
For work, I use the larger display to manage spreadsheets, respond to emails, and multitask between apps side-by-side, which has genuinely sped up how I handle admin tasks on the go. It's also come in handy for reviewing documents and forms without needing to pull out a laptop.
The fold factor means I get a full phone for calls and quick tasks, then a tablet-sized screen the moment I need to focus on something bigger. For someone juggling multiple jobs and constant multitasking, it's become one of the most useful tools in my daily routine.
Value
5
Written by a customer while visiting Samsung US