Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 256GB - Cream (AT&T)
Average customer rating
4.9
(2,540 Reviews)
Rating breakdown 2,540 reviews
5 Stars
2,297
4 Stars
208
3 Stars
25
2 Stars
7
1 Star
3
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 256GB - Cream (AT&T)
Customer Rating
5
Honest review
on October 25, 2026
Posted by: Demonizedking
[This review was collected as part of a promotion.] A folding device is very cool and life changing I could do much more on my phone but the fingerprint sensor could bug out to the point it don't work until I reset my phone to make it work again
Value
5
Response from Samsung USBy R&R, October 28, 2026
Good day Demonizedking,
It's wonderful to hear that your Galaxy Z Fold8 Ultra has positively impacted your daily routine! Its large foldable display, versatile multitasking capabilities, and convenient fingerprint security offer great flexibility for everyday use. We understand how frustrating it can be when fingerprint recognition stops working properly. Please try removing your current fingerprints and registering them again by going to Settings > Security and privacy > Biometrics > Fingerprints. Additionally, keeping the sensor clean and dry may enhance recognition. We appreciate your feedback and thank you for choosing Samsung!
How to troubleshoot fingerprint recognition issues on your Galaxy device
Use the fingerprint sensor on your Galaxy phone or tablet
-Ty
Samsung Support
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It's wonderful to hear that your Galaxy Z Fold8 Ultra has positively impacted your daily routine! Its large foldable display, versatile multitasking capabilities, and convenient fingerprint security offer great flexibility for everyday use. We understand how frustrating it can be when fingerprint recognition stops working properly. Please try removing your current fingerprints and registering them again by going to Settings > Security and privacy > Biometrics > Fingerprints. Additionally, keeping the sensor clean and dry may enhance recognition. We appreciate your feedback and thank you for choosing Samsung!
How to troubleshoot fingerprint recognition issues on your Galaxy device
Use the fingerprint sensor on your Galaxy phone or tablet
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great specs and user experience
on October 24, 2026
Posted by: Dorkiusmax
[This review was collected as part of a promotion.] I chose this phone, though I was on the fence, it turned it to be a fantastic decision. The performance is incredibly smooth, the camera quality is outstanding, and the features it has make this phone worth considering.
Value
5
Response from Samsung USBy R&R, October 28, 2026
Hola Dorkiusmax,
We’re thrilled to hear that your Galaxy Z Fold8 Ultra has exceeded your expectations! Its responsive performance, versatile camera system, and expansive foldable display are designed to make everyday experiences seamless and engaging. We’re glad to know that the smooth performance and camera quality have made such a positive impression on you. Thank you for choosing Samsung and taking a chance on the Galaxy!
-Ty
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We’re thrilled to hear that your Galaxy Z Fold8 Ultra has exceeded your expectations! Its responsive performance, versatile camera system, and expansive foldable display are designed to make everyday experiences seamless and engaging. We’re glad to know that the smooth performance and camera quality have made such a positive impression on you. Thank you for choosing Samsung and taking a chance on the Galaxy!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
All the way Galaxy!¡!¡
on October 24, 2026
Posted by: Crash77
[This review was collected as part of a promotion.] I chose Galaxy over every other device I've ever used. I dont buy electronics unless it's a Samsung product. Time and again my Galaxy has saved my behind some way lol. Circle search is a daily part of my life and device integration is just the best thing since sliced bread! I can seamlessly move between my phone, laptop and TV without missing a beat. I've been a Samsung fanatic for years and it hasn't let me down yet. Keep up the great work at Samsung folks!
Value
5
Response from Samsung USBy R&R, October 28, 2026
Hello there Crash77,
We love your enthusiasm for all things Galaxy! With Circle to Search, seamless connectivity across compatible Samsung devices, and the versatile foldable display of your Galaxy Z Fold8 Ultra, your favorite features are always close at hand. It's wonderful hearing how smoothly your phone, laptop, and TV work together to make everyday life easier. Your longtime support means so much to us. Thank you for being such a dedicated member of the Samsung family!
-Ty
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We love your enthusiasm for all things Galaxy! With Circle to Search, seamless connectivity across compatible Samsung devices, and the versatile foldable display of your Galaxy Z Fold8 Ultra, your favorite features are always close at hand. It's wonderful hearing how smoothly your phone, laptop, and TV work together to make everyday life easier. Your longtime support means so much to us. Thank you for being such a dedicated member of the Samsung family!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great device overall
on October 23, 2026
Posted by: KittensDaddy0309
[This review was collected as part of a promotion.] This phone that I chose has been a real workhorse. It gets it done great. The battery life is superb and the screens are awesome. The choice and the money are all well worth it.
Value
5
Response from Samsung USBy R&R, October 30, 2026
Howdy KittensDaddy0309,
We're excited to hear your Galaxy Z Fold8 Ultra has become such a dependable part of your day! Its expansive foldable display, powerful performance, and long lasting battery are designed to make everything from multitasking to entertainment more enjoyable. It's wonderful knowing your Galaxy continues to deliver the performance and versatility you expected. Thank you for choosing Samsung and being part of the Galaxy family!
-Ty
Samsung Support
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We're excited to hear your Galaxy Z Fold8 Ultra has become such a dependable part of your day! Its expansive foldable display, powerful performance, and long lasting battery are designed to make everything from multitasking to entertainment more enjoyable. It's wonderful knowing your Galaxy continues to deliver the performance and versatility you expected. Thank you for choosing Samsung and being part of the Galaxy family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellence
on October 23, 2026
Posted by: GIJOE77
[This review was collected as part of a promotion.] I chose the Z Fold 8 ultra as an upgrade to my Z Fold 6. I have never been happier with my purchase. I am a long time Samsung customer since 2000. I am always impressed with the quality and excellence of Samsung products!
Value
5
Response from Samsung USBy R&R, October 30, 2026
Hola GIJOE77,
We are excited to hear that your Galaxy Z Fold8 Ultra has been a fantastic upgrade! Its large foldable display, powerful multitasking features, and sleek design offer an impressive Galaxy experience. It means a lot to us that you've trusted Samsung since 2000 and continue to appreciate the innovation each generation brings. Your loyalty is invaluable to us. Thank you for being a valued member of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We are excited to hear that your Galaxy Z Fold8 Ultra has been a fantastic upgrade! Its large foldable display, powerful multitasking features, and sleek design offer an impressive Galaxy experience. It means a lot to us that you've trusted Samsung since 2000 and continue to appreciate the innovation each generation brings. Your loyalty is invaluable to us. Thank you for being a valued member of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
Great technology with awesome features
on October 23, 2026
Posted by: Droopy1974
[This review was collected as part of a promotion.] I choose the Galaxy ZFold 8 Ultra because of its premium build and tech. Its offering so much for a compact device. And Samsung is already a brand i trust.
Value
4
Response from Samsung USBy R&R, October 27, 2026
Hi Droopy1974,
Thank you for sharing why you chose the Galaxy Z Fold8 Ultra. We appreciate your feedback! We're excited to hear that you're enjoying its premium design, expansive folding display, and powerful multitasking capabilities. It's impressive how much versatility is packed into such a refined device! We truly value your trust in Samsung and hope you continue to explore all the features your Galaxy has to offer. Thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing why you chose the Galaxy Z Fold8 Ultra. We appreciate your feedback! We're excited to hear that you're enjoying its premium design, expansive folding display, and powerful multitasking capabilities. It's impressive how much versatility is packed into such a refined device! We truly value your trust in Samsung and hope you continue to explore all the features your Galaxy has to offer. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome device
on October 23, 2026
Posted by: ZFoldScott
[This review was collected as part of a promotion.] I chose the z Fold 8 Ultra because it can be used as a traditional phone form factor and as a tablet. The screen and performance.ce are perfect and I'm finding I actually the large unfolded screen much more than I expected for daily activities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Zfold 8 Ultra
on October 23, 2026
Posted by: Trev51
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold 8 Ultra due to its large interior screen and its capability for multitasking. It has changed the way I'm able to work from my phone, allowing me to run multiple apps side-by-side or pin them to the screen. I have zero complaints for the most part about the operation of the phone; the only issue I have had thus far is a single pixel failing on the interior screen when there was no damage to the phone. Fortunately, my carrier is replacing it! I'm so happy to be back to Samsung!
Value
5
Written by a customer while visiting Samsung US