Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 1TB - Graphite (AT&T)
Average customer rating
4.9 out of 5
4.9
(2,500 Reviews)
Open Ratings Snapshot
Rating breakdown 2,500 reviews
5 Stars
2,262
4 Stars
205
3 Stars
24
2 Stars
5
1 Star
4
85%of customers recommend this product. 
(
17 out of 20
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 1TB - Graphite (AT&T)
Customer Rating
5 out of 5
5
Big hand big phone
on October 21, 2026
Posted by: Dougie
[This review was collected as part of a promotion.] This phone is great for me..I have big cumbersome hands and now experiencing tremors andits hard to hang onto a regular size phone..im so very happy with the zfold 8 ultra..it's perfect and so smart..it basically setup itself..i didn't have to call anyone or nothing!
So..if your a big guy with jerky hand..this is for you!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Screen failure inevitable on any Samsung
on October 21, 2026
Posted by: Mbern
Stay away from any Samsung folding phone. My inside screen failed after two years. Samsung response was "too bad...". Very poor technology and worse service.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's my first foldable
on October 20, 2026
Posted by: jinxsyns
[This review was collected as part of a promotion.] I have absolutely loved this phone! I chose it because i had a deal to finally pull the trigger on the added cost of a foldable and ive used the inside screen for multitasking so much!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Premium Design, Powerful Performance & Amazing
on October 20, 2026
Posted by: MrMax24
[This review was collected as part of a promotion.] I’m absolutely loving my new Samsung Galaxy Z Fold! The premium design, stunning display, smooth performance, and innovative foldable technology make this phone truly special. The multitasking experience is excellent, and the large screen makes everything from watching videos to browsing and working much more enjoyable.
Samsung continues to impress with its innovation, quality, and advanced features. This phone feels like the perfect combination of a smartphone and a tablet in one premium device.
I’m very happy with my purchase and excited to explore everything it has to offer. Great job, Samsung! Keep bringing us amazing technology and outstanding products.
Highly recommended for anyone looking for a premium smartphone experience
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Multi screen
on October 20, 2026
Posted by: Voltron
[This review was collected as part of a promotion.] I choose the fold 8 ultra for the multi screen feature, as it provides ultimate multitasking optimization. With the save feature I can get back to where stopped when I want, with the ease of closing my fold and using the outter display at my choosing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A good update/upgrade from Z Fold 6
on October 20, 2026
Posted by: Jeltez
[This review was collected as part of a promotion.] I chose to update my Z Fold 6 to the Z Fold 8 Ultra for the faster processor and better screen. I use my Z Fold 8 Ultra like a mini tablet. I can easily look at weather maps, finer details of pictures, along with reading documents and spreadsheets. I also have it integrated with my laptop and desktop computer for a seamless experience. I like that it is lighter and thinner than earlier models but even with the Ultra, the unfolded screen is smaller. The hinge mechanism is not as smooth as it could be but the hinge protection is much better. The screen material appears to be able to better withstand bending without minor cracking.
Camera is an upgrade. Comes with too much bloatware that is targeted towards kids. The split screen capabilities is less than easy to use. It comes with a business price point but comes out of the box ready for a young adult. Integrates with my new watch and earbuds. Seamlessly connected to my car and glasses. Like the Samsung app versions better than basic versions. The phone needs a serious redesign for the fingerprint reader and volume control especially when folded closed. I also would not miss the screen on the front when folded,
I didn't think I would like the magnetic charging, but I do. Would have been nice to have official charging accessories available. It has been mostly misses on accessories. The phone has a decent battery life and will be at 35 to 40% by the end of my work day. Charges fast and doesn't get too hot.
Value
4 out of 5
4
Response from Samsung USBy R&R, October 21, 2026
Hiya Jeltez,

Thank you for sharing such detailed feedback about your Galaxy Z Fold8 Ultra! We're glad you're enjoying its powerful performance, improved camera, and seamless connectivity across your devices. We understand wanting easier multitasking, more comfortable controls, and a more refined overall experience. For multitasking, try opening Recent apps, selecting an app icon, and choosing Open in split screen view. You can also resize your app windows for a more comfortable layout. We appreciate your additional feedback about the hinge, fingerprint reader, included apps, and accessories as we continue improving Galaxy. Thank you for your loyalty to Samsung!

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing I love everything about it
on October 19, 2026
Posted by: Eli812
[This review was collected as part of a promotion.] I chose Samsung for many reasons, especially the amazing camera quality and endless customization options; plus, the full ecosystem with my tablet, watch, and buds is a total game changer!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect size and performance!
on October 19, 2026
Posted by: Zozo123
[This review was collected as part of a promotion.] I chose the Z fold 8 ultra as an upgrade from my previous z fold six, and this phone has exceeded my expectations. The screen size is perfect when folded and even when opened and mix my reading and browsing a very engaging experience. The battery life on this device is amazing as well. And it'll last me more than a day. This phone is perfect for working professionals, or anybody who likes to watch media or read.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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