Customer reviews from ATT.com
Samsung - Galaxy Z Fold8 Ultra 256GB - Graphite (AT&T)
Average customer rating
4.4
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
19
4 Stars
0
3 Stars
2
2 Stars
1
1 Star
2
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 256GB - Graphite (AT&T)
Posted by: Marc tob
Verified Purchase:Yes
This is the best food phone on the market and I have both android and iPhone
Written by a customer while visiting ATT.com
Posted by: Amaz91
from Idaho
Verified Purchase:Yes
Best device on the market
Response from ATT.comBy AT&T, AT&T Care, October 21, 2026
Hi Amaz91, thank you so much for the feedback! We’re glad to hear that you consider the Galaxy Z Fold8 Ultra to be the best device on the market. If you ever have any questions or run into any issues down the road, please feel free to drop us a message on social media. We’re always happy to help!
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
AT&T CARE - Kevin
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Posted by: Tsina
from Texas
Verified Purchase:Yes
I like the front facing camera for a selfie. I like the way I can do split screen. The camera is good. That's about it. The volume is low and I have it loud as it can go. Being on speaker is not loud at all. The service is horrible. If I go to the other end of my home the wifi goes off and the mobile service doesn't kick in. It constantly drops calls. I barely get service when driving to work even with 5G. Can be jumpy and glitch in the middle of games or watching something.
No, I would not recommend this to a friend.
By Samsung, September 24, 2026
Hey there Tsina, we appreciate you sharing your experience of your Samsung Galaxy Z Fold8 Ultra with us. We understand how frustrating it is when your new device is not meeting your expectations. We have some resources available online to help you with the audio and connection of your device at your convenience titled "Discover the Advanced audio settings on Galaxy devices", "Samsung phone has poor signal and cannot use data or make calls", "Issues with mobile network connection on Samsung phone or tablet", and "Galaxy phone or tablet Wi-Fi connection issues". We also have our team of experts available to offer additional assistance through chat if your frustrations continue, or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Customer Rating
5
Crease is barely visible compared to other models
on September 18, 2026
Posted by: Markoso99
from Virginia, Minnesota
Verified Purchase:Yes
Completely amazing must buy best design yet
I would recommend this to a friend!
Response from ATT.comBy AT&T, AT&T Care, September 18, 2026
Hello, Markoso99. We’re thrilled to hear you're loving your new Samsung Galaxy Z Fold8 Ultra, and exploring all its amazing features. We want you to get the most out of your new tech.
If you ever need immediate, one-on-one help with your AT&T service, you can easily DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T!
AT&T CARE - Pablo
If you ever need immediate, one-on-one help with your AT&T service, you can easily DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T!
AT&T CARE - Pablo
Written by a customer while visiting ATT.com
Customer Rating
1
the agent works at att store toledo ohio by monroe
on September 17, 2026
Posted by: Fadi Aliyeh
from Toledo ohio
Verified Purchase:Yes
the agent works at att store toledo ohio by monroe street she said i was approved in begning then she said i have to run it again the i got denied that was bad bussiness
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Kevin, September 17, 2026
Thank you for sharing your feedback. We are truly sorry to hear about the trouble you've experienced with our service. We want to make this right for you as quickly as possible. Please send us a direct message on our official AT&T social media channels so our team can look directly into your account and help find a solution.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com
Posted by: Anonymous
from GA
Verified Purchase:Yes
its very different from my previous years with the s and the notes been on apple for years. i can get use to this as a mini tablet in my hand and make calls. i use it a lot when im doing photo shoots, and traveling with kids.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, September 15, 2026
Thank you for sharing your experience with us! We are happy to welcome you back to Android and hear how much you are enjoying the mini-tablet experience of your Galaxy Z Fold8 Ultra. Please feel free to reach out to us through any of our channels if you ever need any assistance as you settle back into Android.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com
Posted by: Raymond derouen
Verified Purchase:Yes
These phones only last one year then break then you make an insurance claim for $300 lasts 3 months they break then they reject your claim for the warranty 12 months on the replacement phones
Response from ATT.comBy ATTCare_Yvette, September 11, 2026
We apologize that your phones and replacement device failed and that your warranty claim was rejected. Please visit https://www.att.com/get-support/, or for a faster response, feel free to DM us on socials.
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Connect with us on socials:
• X (Twitter): @ATTHelp
• Instagram: @att
• Facebook: AT&T
Written by a customer while visiting ATT.com
Posted by: HaKin
from Tennessee
Verified Purchase:Yes
The Z Fold gives you options. As an older person it helps tremendously while using apps.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, September 10, 2026
We are so glad to hear that the Galaxy Z Fold8 Ultra is providing you with the versatility you need! We love knowing that the larger screen and unique options are helping you navigate your apps with ease. Thank you for sharing your experience and for being a part of the AT&T family. Our support channels will be shared below, in case you ever need them!
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com