Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 256GB - Graphite (AT&T)
Average customer rating
4.9 out of 5
4.9
(2,078 Reviews)
Open Ratings Snapshot
Rating breakdown 2,078 reviews
5 Stars
1,898
4 Stars
157
3 Stars
19
2 Stars
3
1 Star
1
88%of customers recommend this product. 
(
15 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 256GB - Graphite (AT&T)
Customer Rating
2 out of 5
2
Sleek Design, Disappointing Battery/Lack of Upgrad
on August 14, 2026
Posted by: Barbara
[This review was collected as part of a promotion.] I chose to purchase the new Galaxy Fold 8 Ultra. I like the design and feel of the new Galaxy Fold 8 Ultra—even with a case on, it feels much lighter than previous models I’ve owned. I chose the Ultra model because I preferred the original design style. However, I’m less impressed with the actual user experience. There aren't any meaningful new features compared to the Fold 7. On top of that, I think I may have received a defective phone: it won't charge to 100% and the battery dies very quickly. Overall, I'm unimpressed with this release and wouldn't recommend it.
Value
2 out of 5
2
Response from Samsung USBy R&RAugust 20, 2026
Hello Barbara,

Thank you for sharing your reasons for choosing the Galaxy Z Fold8 Ultra. The Galaxy Z Fold8 Ultra features a lightweight, foldable design, a spacious display, and powerful multitasking capabilities, all within a premium form factor. We’re glad to hear that the updated design and feel have made a positive impression on you.

We also appreciate your feedback regarding battery life, charging behavior, and your desire for more noticeable improvements from the previous generation. The 5000 mAh battery in the Galaxy Z Fold8 Ultra has been engineered to fit into a slim frame, powering the expansive screen without compromising the overall design. You can enjoy up to 27 hours of video content before needing a quick recharge, thanks to super-fast charging.

Your detailed experience provides valuable insights for Samsung. Thank you for choosing Samsung!

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Foldable
on August 14, 2026
Posted by: Khiky
[This review was collected as part of a promotion.] Performace is powerfull, battery long time, and display is perfect
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better battery life
on August 14, 2026
Posted by: Affiliated
[This review was collected as part of a promotion.] Switching form the Z Fold Z to the Z Fold 8 has been a great decision way better battery life than the z fold 7.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect for My Everyday Work
on August 14, 2026
Posted by: Tmoney
[This review was collected as part of a promotion.] I chose the Samsung Galaxy fold8 Ultra because I needed something reliable that I could use every day for work. I use my phone throughout the day for emails, calls, messages, Microsoft Teams, checking documents, browsing the web, and keeping up with my daily work tasks.
It runs smoothly even when I have multiple apps open, and the large, clear screen makes reading emails and documents much easier. The battery lasts well throughout my workday, and the performance is fast and dependable.
I also use it for taking pictures, watching videos, streaming, and handling personal tasks after work. It has become one of the devices I rely on the most every day. Overall, I’m very happy with it and would recommend it to anyone who needs a dependable Samsung device for both work and everyday use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fold 8 ultra!
on August 13, 2026
Posted by: mintybloo
[This review was collected as part of a promotion.] I chose the fold 8 ultra and I'm so glad I did over other phones. Coming from the fold 6 this is such and upgrade. It feels amazing in hand and it's just as snappy as ever. Battery life is amazing and I'll absolutely recommend this phone to everyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Z Fold8 Ultra 256GB (Verizon)(SM-F976UZKAVZ
on August 13, 2026
Posted by: steveie
Galaxy Z Fold8 Ultra 256GB (Verizon)(SM-F976UZKAVZW love it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely love the new Samsung fold 8 ultra
on August 13, 2026
Posted by: Fold4ever
[This review was collected as part of a promotion.] I choose this upgrade from fold 6 to fold 8 ultra. Love the design and it is so light. The phone got much thinner and screen quality is much better. Love the fold series. I would never go back to regular phone. Once you use foldable phone, there is no going back. I love it so far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone for many applications.
on August 13, 2026
Posted by: Petedad
[This review was collected as part of a promotion.] I chose the samsung z fold 8 because of the upgrade in size and camera.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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