Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 256GB - Graphite (AT&T)
Average customer rating
4.9
(2,504 Reviews)
Rating breakdown 2,504 reviews
5 Stars
2,265
4 Stars
206
3 Stars
24
2 Stars
5
1 Star
4
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 256GB - Graphite (AT&T)
Customer Rating
4
This is a great product but
on September 20, 2026
Posted by: Galaxyguru
[This review was collected as part of a promotion.] I chose the ultra fold 8 thinking that it was a great phone but it does have some bugs that needs to be fixed one is that it acts like it doesn't have enough RAM memory to function properly.
Value
4
Response from Samsung USBy R&R, September 21, 2026
Hiya Galaxyguru,
Thank you for sharing why you chose the Galaxy Z Fold8 Ultra. This device combines an expansive foldable display, powerful multitasking capabilities, and advanced Galaxy features into one versatile tool. It's great to hear that you recognize the potential of your Fold; however, we understand that the memory issues you’ve described can detract from that experience.
If you’ve noticed that the memory is slowing down or not functioning properly, consider disabling the RAM Plus feature. This will force the phone to rely solely on its ultra-fast physical RAM, which can enhance the user interface. Here are the steps to turn off RAM Plus:
1. Open the Settings app and navigate to Device Care.
2. Tap on Memory.
3. Scroll to the bottom and select RAM Plus.
4. Toggle the switch at the top to turn it completely off.
5. Tap Restart when prompted to apply the changes.
If your Fold 8 Ultra still feels sluggish after turning off RAM Plus, check for thermal throttling. The Z Fold 8 Ultra's processor can run very hot, especially when charging the phone or using Android Auto at the same time. When overheating occurs, the device intentionally slows down to cool itself, which can mimic a RAM shortage.
If disabling RAM Plus improves performance, or if you notice sluggishness mainly when the phone is plugged in or warming up, please reach out to our Samsung Support Team for further assistance. We appreciate your feedback as Samsung continues to refine performance across the Galaxy lineup. Thank you for being a valued member of the Galaxy community!
-Ty
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Thank you for sharing why you chose the Galaxy Z Fold8 Ultra. This device combines an expansive foldable display, powerful multitasking capabilities, and advanced Galaxy features into one versatile tool. It's great to hear that you recognize the potential of your Fold; however, we understand that the memory issues you’ve described can detract from that experience.
If you’ve noticed that the memory is slowing down or not functioning properly, consider disabling the RAM Plus feature. This will force the phone to rely solely on its ultra-fast physical RAM, which can enhance the user interface. Here are the steps to turn off RAM Plus:
1. Open the Settings app and navigate to Device Care.
2. Tap on Memory.
3. Scroll to the bottom and select RAM Plus.
4. Toggle the switch at the top to turn it completely off.
5. Tap Restart when prompted to apply the changes.
If your Fold 8 Ultra still feels sluggish after turning off RAM Plus, check for thermal throttling. The Z Fold 8 Ultra's processor can run very hot, especially when charging the phone or using Android Auto at the same time. When overheating occurs, the device intentionally slows down to cool itself, which can mimic a RAM shortage.
If disabling RAM Plus improves performance, or if you notice sluggishness mainly when the phone is plugged in or warming up, please reach out to our Samsung Support Team for further assistance. We appreciate your feedback as Samsung continues to refine performance across the Galaxy lineup. Thank you for being a valued member of the Galaxy community!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Loving the new Z Fold 8 Ultra
on September 20, 2026
Posted by: Casino
[This review was collected as part of a promotion.] I previously owned the Z Fold 5 and I can tell you that the new Z Fold 8 Ultra is in a class of it's own. The size of the outer screen puts it on par with most non-foldable phones, but the reduction in weight and thickness is the real win. Pair all of that with the increased battery performance and the reduced crease when opened, and you truly have a phone that is versatile enough to tackle any need.
I'm glad I chose to upgrade to the Z Fold 8 Ultra and even paired it with the new Galaxy Buds4 Pro.
Value
5
Response from Samsung USBy R&R, September 21, 2026
Hola Casino,
We are excited to share that the Galaxy Z Fold8 Ultra represents a significant upgrade from the Z Fold5. With a larger cover display, a slimmer and lighter design, and enhanced battery performance, it’s now easier to enjoy its versatility throughout the day. Pairing it with your Galaxy Buds4 Pro enhances your connected Galaxy experience even further. Thank you for choosing Samsung!
-Ty
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We are excited to share that the Galaxy Z Fold8 Ultra represents a significant upgrade from the Z Fold5. With a larger cover display, a slimmer and lighter design, and enhanced battery performance, it’s now easier to enjoy its versatility throughout the day. Pairing it with your Galaxy Buds4 Pro enhances your connected Galaxy experience even further. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Next level technology
on September 19, 2026
Posted by: JPierre2u
[This review was collected as part of a promotion.] I chose the Z Fold Ultra 8 Ultra for its technological advancement such as Samsung's longstanding innovation with the fold out screen, 200 MP camera, and advanced AI technology such as image enhancement and live translation.
When fully opened, the crease is invisible. When folded, the Z Fold 8 is slightly thicker than a regular cell phone, a great feature for someone like me who typically carries his cell phone in his front pocket.
The integration of live translation through the Samsung ear buds is a game changer for an avid traveler like myself.
Coworkers' and friends' curiosity and accolades validates my choice in choosing the Z Fold 8 Ultra as my new cell phone update. Thanks Samsung for such a great product.
Value
5
Response from Samsung USBy R&R, September 21, 2026
Hola JPierre2u,
We are thrilled to hear that the Galaxy Z Fold8 Ultra has provided the advanced experience you were seeking. With its 200 MP camera, Galaxy AI features, and versatile foldable display, this device combines powerful technology into one package. The live translation feature paired with Galaxy Buds is particularly useful when traveling. Thank you for embracing innovation with Samsung!
-Ty
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We are thrilled to hear that the Galaxy Z Fold8 Ultra has provided the advanced experience you were seeking. With its 200 MP camera, Galaxy AI features, and versatile foldable display, this device combines powerful technology into one package. The live translation feature paired with Galaxy Buds is particularly useful when traveling. Thank you for embracing innovation with Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Hands down, this is my daily powerhouse!
on September 19, 2026
Posted by: Richmedina01
[This review was collected as part of a promotion.] I chose to upgrade my ZFold6 to the ZFold8Ultra (pre-order) simply because Samsung has been a very solid manufacturer for many years, their products are always innovating, and because no other company provides a powerful and seamless UI or Launcher. Besides this, there are other aspects such as the ZFold8Ultra weight, size, battery, Samsung Flow, Samsung Cloud, Link to Windows, and of course Samsung Dex, which is what I use paired with a Lapdock, not needing a full laptop, very lightweight, which is also a 10000MA battery to charge my phone. Those features are just a few to name. The AI features are very useful to my social media work and my Real Estate business, and even the interaction with cloud services such as Google Workspace and Microsoft 365 suite of apps are the best, or 2nd to none. Perhaps it is too technical to the general population, but when I say my 'powerhouse', I really mean it. There is no other mobile device that I would put my money into other than Samsung. Thanks Samsung for keeping up with our needs.
Value
5
Response from Samsung USBy R&R, September 24, 2026
What's up Richmedina01,
Now that's what we call a productivity powerhouse! We're thrilled your Galaxy Z Fold8 Ultra is keeping up with your busy lifestyle. Its expansive folding display, powerful multitasking capabilities, and intelligent Galaxy AI features bring creativity and productivity together. It's wonderful to hear how you're using the Galaxy ecosystem to support your social media and real estate work. Thank you for your continued loyalty and for choosing Samsung!
-Ty
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Now that's what we call a productivity powerhouse! We're thrilled your Galaxy Z Fold8 Ultra is keeping up with your busy lifestyle. Its expansive folding display, powerful multitasking capabilities, and intelligent Galaxy AI features bring creativity and productivity together. It's wonderful to hear how you're using the Galaxy ecosystem to support your social media and real estate work. Thank you for your continued loyalty and for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on September 19, 2026
Posted by: SalsaFaye
[This review was collected as part of a promotion.] I love the bigger screen. I choose to use it as my book, it gives me a nice area to read. I stay connected to my Grandkids playing games, which is so much easier with not only the larger screen but also the graphics are amazing. I look forward to learning something new on this phone almost daily.
Value
5
Response from Samsung USBy R&R, September 24, 2026
Hi there SalsaFaye,
We love hearing how the Galaxy Z Fold8 Ultra brings reading and family time together. Its expansive display, immersive graphics, and flexible foldable design make books, games, and everyday discovery even more enjoyable. It is wonderful that you are still finding something new to explore almost every day. Thank you for choosing Samsung.
-Ty
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We love hearing how the Galaxy Z Fold8 Ultra brings reading and family time together. Its expansive display, immersive graphics, and flexible foldable design make books, games, and everyday discovery even more enjoyable. It is wonderful that you are still finding something new to explore almost every day. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent foldable phone
on September 19, 2026
Posted by: Brad99
[This review was collected as part of a promotion.] I chose this for the flexibility of having a phone with the ability to convert it to a tablet. It's actually easier to hold when closed than the S26 ultra. Except for the zoom the camera is just as good as the s26 ultra. The fold is super thin when opened and has plenty of battery life.
Value
5
Response from Samsung USBy R&R, September 24, 2026
Hey Brad99,
We are pleased to hear that the Galaxy Z Fold8 Ultra is providing the flexibility you were looking for. Its design, which transitions from phone to tablet, along with its slim profile and long-lasting battery, makes it easy to switch between everyday tasks and immersive viewing experiences. We're also glad to know that the camera is delivering excellent results for you. Thank you for choosing Samsung.
-Ty
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We are pleased to hear that the Galaxy Z Fold8 Ultra is providing the flexibility you were looking for. Its design, which transitions from phone to tablet, along with its slim profile and long-lasting battery, makes it easy to switch between everyday tasks and immersive viewing experiences. We're also glad to know that the camera is delivering excellent results for you. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Pure Excellence
on September 19, 2026
Posted by: Diamond4ever
[This review was collected as part of a promotion.] I chose to upgrade from the Samsung Gakaxy S23 Ultra to the Z Fold 8 Ultra because of the unique features. After watching several hidden tips and features on YouTube, I was hooked and headed to the store. It's sleek, slim, fast and at the top of the phone game. love every thing that this phone has to offer. It's great for personal, work and multitasking with caregiver's duties. Samsung, you did it! To sum it up, it's pure excellence!
Value
5
Response from Samsung USBy R&R, September 24, 2026
Hey there Diamond4ever,
We are excited that the Galaxy Z Fold8 Ultra has proven to be a significant upgrade from your Galaxy S23 Ultra. Its slim foldable design, fast performance, and robust multitasking features make it ideal for managing personal tasks, work, and caregiving responsibilities. We are pleased to hear that the unique Fold experience has left a lasting impression on you. Thank you for choosing Samsung.
-Ty
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We are excited that the Galaxy Z Fold8 Ultra has proven to be a significant upgrade from your Galaxy S23 Ultra. Its slim foldable design, fast performance, and robust multitasking features make it ideal for managing personal tasks, work, and caregiving responsibilities. We are pleased to hear that the unique Fold experience has left a lasting impression on you. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
BIG difference, upgrade from Z Fold 5
on September 19, 2026
Posted by: SeattleSteve
[This review was collected as part of a promotion.] Firstly, it feels much faster in several ways than the Samsung Z Fold 5. Already accustomed to the Z Fold 5's screen size, I chose the Ultra model with its larger screen. I love the Fold series phones and rarely use the front screen on previous models; would be nice to have a no-front-screen option available which could bring down the price significantly
Value
5
Written by a customer while visiting Samsung US