Customer reviews from ATT.com
Samsung - Galaxy Z Fold8 Ultra 512GB - Violet Shadow (AT&T)
Average customer rating
4.5
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
25
4 Stars
5
3 Stars
3
2 Stars
1
1 Star
1
82%of customers recommend this product.
(
23 out of
28)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 512GB - Violet Shadow (AT&T)
Posted by: Kevin Physique
Verified Purchase:Yes
Hah where to even begin. After owning the fold 7 this is night n day. Dont let the similar body fool you this 8 ultra is the ultimate pocket entertainment multitasking machine and provides excellent polishes over the fold 7. 10/10.
Response from ATT.comBy AT&T, AT&T Care, September 7, 2026
We are happy to hear that the Samsung Galaxy Z Fold8 Ultra is living up to your standards! If you ever have any questions or issues with your phone we will be ready to help you. You can contact us through one of the channels below.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Violet shadow color has no hint of violet and i didnt know till after i purchased it that i can no longer use a stylist pen. Very disapointed in this after how much i paid for it. My fault i guess i should of known what i was buying. This is my last zfold. Ill go back to a tablet and an iphone instead of just a zfold.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Andres, September 5, 2026
Hey there!
Thank you for sharing your feedback. We are sorry to hear about your disappointment with the color palette and feature changes on your new Samsung Galaxy Z Fold8 Ultra, especially considering the investment made into a premium device.
While the phone's design aesthetic and display specifications evolved in this generation, we want to ensure you still have a device setup that perfectly fits your day-to-day productivity needs. Please send a direct message to our support teams on X at @ATTHelp, on Instagram at @att, or via Facebook at AT&T so we can look securely into your account details and help you review your device trade-in or exchange configurations.
Thank you for sharing your feedback. We are sorry to hear about your disappointment with the color palette and feature changes on your new Samsung Galaxy Z Fold8 Ultra, especially considering the investment made into a premium device.
While the phone's design aesthetic and display specifications evolved in this generation, we want to ensure you still have a device setup that perfectly fits your day-to-day productivity needs. Please send a direct message to our support teams on X at @ATTHelp, on Instagram at @att, or via Facebook at AT&T so we can look securely into your account details and help you review your device trade-in or exchange configurations.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from NH
Verified Purchase:Yes
Would not sync to any galaxy watch or tablet, went back to Apple
No, I would not recommend this to a friend.
By Samsung, September 3, 2026
Hi there Pamla, we appreciate you sharing your feedback on your Samsung Galaxy Z Fold8 Ultra. We understand how frustrating it is when your device is not operating as intended or expected. We have some resources available online to help our customers resolve the frustrations with the ecosystem of devices titled "Setting up your Samsung smart watch with or without a phone" and "Samsung smart watch will not connect to a phone". We also have our team of experts available through chat to assist our customers any time they experience frustrations with their chosen device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: hash1
from St. Charles, MO
Verified Purchase:Yes
Has alot of great features and a great camera
Response from ATT.comBy AT&T, AT&T Care, September 3, 2026
Hello, hash1. We're thrilled to hear you're loving your new Samsung Galaxy Z Fold8 Ultra and all its great features! We want you to get the absolute most out of your new device.
At AT&T, we always have your back. If you ever need a help with your AT&T service, you can always DM us directly on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for being part of AT&T!
AT&T CARE - Pablo
At AT&T, we always have your back. If you ever need a help with your AT&T service, you can always DM us directly on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for being part of AT&T!
AT&T CARE - Pablo
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Garland Texas
Verified Purchase:Yes
I am really enjoying this phone. I can't wait for the larger one to come out. Thank you for your great service and the ease of doing just about everything on line.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Andres, September 9, 2026
Hey there!
Thank you for sharing your feedback on your new Samsung Galaxy Z Fold8! We are thrilled to hear that you are thoroughly enjoying the phone and that you found our online experience and customer service to be seamless and easy to navigate.
We appreciate you being a part of the AT&T community! Your feedback helps us know that our digital tools are making upgrading simple for you, and we look forward to continuing to provide great service down the road.
Thank you for sharing your feedback on your new Samsung Galaxy Z Fold8! We are thrilled to hear that you are thoroughly enjoying the phone and that you found our online experience and customer service to be seamless and easy to navigate.
We appreciate you being a part of the AT&T community! Your feedback helps us know that our digital tools are making upgrading simple for you, and we look forward to continuing to provide great service down the road.
Written by a customer while visiting ATT.com
Posted by: Kevin mabrey
Verified Purchase:Yes
Best phone ever. This was great upgrade
Response from ATT.comBy AT&T CARE - Andres, September 9, 2026
Hey there, Kevin.
Thank you for sharing your feedback on your new Samsung Galaxy Z Fold8 Ultra! We are thrilled to hear that this has been a great upgrade for you and that you consider it the best phone ever.
We appreciate you being a part of the AT&T community! Your feedback helps us know how much our customers enjoy the latest premium features and design upgrades.
Thank you for sharing your feedback on your new Samsung Galaxy Z Fold8 Ultra! We are thrilled to hear that this has been a great upgrade for you and that you consider it the best phone ever.
We appreciate you being a part of the AT&T community! Your feedback helps us know how much our customers enjoy the latest premium features and design upgrades.
Written by a customer while visiting ATT.com
Posted by: Ginger9480
from Galeton,CO
Verified Purchase:Yes
I miss my s pen I've had the last 3 s ultra series and wish the fold had one
No, I would not recommend this to a friend.
By Samsung, September 1, 2026
Hi there Ginger9480, we appreciate you sharing your thoughts about your Samsung Galaxy Z Fold8 Ultra with us. We completely understand how disappointing it can be when you have a new device that is no longer compatible with accessories you have enjoyed using in the past. We have some resources available online to help you have the best possible experience with your new device including the complete manual, tutorial videos, and our team of experts to answer any questions through chat during your usage. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Samohi
from Pembroke Pines
Verified Purchase:Yes
Perfect phone, tall and handsome! Easy to hold and carry around. Big inner display for multitask business. Best thing is the perfect hinge on this model. Better than Fold 8 for sure!
I would recommend this to a friend!
Written by a customer while visiting ATT.com