Customer reviews from ATT.com
Samsung - Galaxy Z Fold8 256GB - Graphite (AT&T)
Average customer rating
4.6
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
32
4 Stars
0
3 Stars
2
2 Stars
0
1 Star
3
93%of customers recommend this product.
(
26 out of
28)
Customer Reviews for Samsung - Galaxy Z Fold8 256GB - Graphite (AT&T)
Posted by: KayRie
Verified Purchase:Yes
Love the new phone size, perfect for checking emails, adding calendar dates, editing good quality photos. Of course if your an e-reader or watch movies on your phone, it's the perfect size for viewing print and good quality movie streaming.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Pablo, September 17, 2026
Hello, KayRie. We’re thrilled to hear you're loving your new Samsung Galaxy Z Fold8, and exploring all its amazing features. We want you to get the most out of your new tech.
If you ever need immediate, one-on-one help with your AT&T service, you can easily DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T!
If you ever need immediate, one-on-one help with your AT&T service, you can easily DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T!
Written by a customer while visiting ATT.com
Posted by: Chyja
Verified Purchase:Yes
Having issued with Android .
Don't move to this phone
Don't move to this phone
Response from ATT.comBy AT&T CARE - Andres, September 5, 2026
Hello there.
Thank you for sharing your feedback. We are sorry to hear that you are experiencing battery and system issues with your new Samsung Galaxy Z Fold8, as we want your device to perform reliably throughout the day.
Because system or battery optimization kinks can sometimes occur after software updates or initial setup, we recommend ensuring all your device apps and system firmware are completely updated. If the battery drain and performance issues persist, please send a direct message to our support teams on X at @ATTHelp, on Instagram at @att, or via Facebook at AT&T so we can look into your device settings and help troubleshoot.
Thank you for sharing your feedback. We are sorry to hear that you are experiencing battery and system issues with your new Samsung Galaxy Z Fold8, as we want your device to perform reliably throughout the day.
Because system or battery optimization kinks can sometimes occur after software updates or initial setup, we recommend ensuring all your device apps and system firmware are completely updated. If the battery drain and performance issues persist, please send a direct message to our support teams on X at @ATTHelp, on Instagram at @att, or via Facebook at AT&T so we can look into your device settings and help troubleshoot.
Written by a customer while visiting ATT.com
Posted by: Ayeh
from Louisiana
Verified Purchase:Yes
I do everything on it an don't have much to figure out because it's so simple to understand 💯
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Isabella, September 14, 2026
Hi Ayeh. Thank you so much for sharing your review!
We're thrilled to hear that you're loving your Galaxy Z Fold 8 and that it has been so simple and intuitive for you to use for everything you do.
Thank you for making us a part of your daily life. Enjoy your new phone!
We're thrilled to hear that you're loving your Galaxy Z Fold 8 and that it has been so simple and intuitive for you to use for everything you do.
Thank you for making us a part of your daily life. Enjoy your new phone!
Written by a customer while visiting ATT.com
Posted by: Keith AA
from Mertztown, PA
Verified Purchase:Yes
Love the phone, takes a little getting used to, but now I can't go back to the 5
I would recommend this to a friend!
Response from ATT.comBy AT&T, AT&T Care, September 4, 2026
Hello, Keith AA! We're thrilled to hear you're loving your new Samsung Galaxy Z Fold8 and exploring all its amazing features! We want you to get the most out of your new phone.
At AT&T, we've always got your back. If you ever need a helping hand with your service, you can always DM us directly on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for being part of the AT&T family!
AT&T CARE - Pablo
At AT&T, we've always got your back. If you ever need a helping hand with your service, you can always DM us directly on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for being part of the AT&T family!
AT&T CARE - Pablo
Written by a customer while visiting ATT.com
Posted by: Tim Tryon
from Connecticut
Verified Purchase:Yes
Very nice phone. Works as it should. It's really goid for streaming. Get a screen protector! One that protects the hinges. The most vulnerable area on the phone.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, September 23, 2026
Thank you for sharing your experience, Tim! We are so glad to hear that your new Samsung Galaxy Z Fold8 is working perfectly and providing a great streaming experience. We also appreciate you sharing that excellent advice about getting a screen protector to keep the device safe! If you ever need recommendations for compatible accessories or have any questions about your phone, please feel free to reach out to us anytime through our social media channels below.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com
Posted by: Christian Cerna
from Los Angeles
Verified Purchase:Yes
I love this phone. I love the size and wide format. The only bad thing about this phone is that it's so much fun to use. So I am spending more time on my phone.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, September 29, 2026
Christian Cerna, thank you for sharing your wonderful experience! We are glad to hear that the Samsung Galaxy Z Fold8 is the best phone you have ever owned and that you are loving the wide format size. Should you ever need any assistance or have questions in the future, please don't hesitate to reach out to us at:
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com
Posted by: NateR666
Verified Purchase:Yes
the phone itself is awesome, the AT&T next process to get the phone was a headache.
Including canceled trade-ins, multiple phone calls and trips to the store.
Response from ATT.comBy AT&T CARE - Kevin, September 30, 2026
Nate, thank you for your honest feedback. We are glad to hear that you find the Samsung Galaxy Z Fold8 itself awesome, and we sincerely apologize for the headache and frustration caused by the AT&T Next up upgrade process, canceled trade-ins, and multiple store visits.
You can check your current order status online here: https://www.att.com/acctmgmt/order/checkmyorder
For immediate assistance in sorting out your account or trade-in issues, please call us at:
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
You can check your current order status online here: https://www.att.com/acctmgmt/order/checkmyorder
For immediate assistance in sorting out your account or trade-in issues, please call us at:
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com
Posted by: Shoeman
from Indiana
Verified Purchase:Yes
I was unsure of buying this at first but after some research and reviews I decided to go with the z fold 8 instead of the z fold 8 ultra. The fold 8 has better viewing on the screen compared to the ultra and so do i like the phone yes i love the phone. If your on the fence about getting this phone look no further buy it!
I would recommend this to a friend!
Written by a customer while visiting ATT.com