Customer reviews from ATT.com
Samsung - Galaxy Z Fold8 256GB - Graphite (AT&T)
Average customer rating
4.6
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
32
4 Stars
0
3 Stars
2
2 Stars
0
1 Star
3
93%of customers recommend this product.
(
26 out of
28)
Customer Reviews for Samsung - Galaxy Z Fold8 256GB - Graphite (AT&T)
Posted by: Mammajammas
from Helena, MT
Verified Purchase:Yes
Good and bad, it's a good phone, has good audio, hard to get a case that works for it tho, and the screen size cuts some things off. The fold out is great for watching some movies but collects dust inside while in the pocket.
I would recommend this to a friend!
By Samsung, September 21, 2026
Hello Mammajammas, thank you for taking time out of your day to provide feedback on your Samsung Galaxy Z Fold8. We know getting a new device can take some adjustment time, and we would love to help you have the best possible experience with your device. We have our team of experts available through chat to help you reveiw all available protective accessories for your device, and adjust the settings at your convenience. We also have an article available online to help you best prevent damage to your device titled "Care for your Samsung foldable phone". If you are experiencing the matter you mention with the display cutting things off with specific apps, we recommend reaching out directly to the developer for any adjustments they recommend. We appreciate you being a Samsung customer. -Elizabeth
Response from ATT.comBy AT&T, AT&T Care, September 20, 2026
Thank you for sharing your detailed feedback! We are glad to hear you are enjoying the great audio and the spacious fold-out screen for movies. If you'd like, we can help point you toward some of our top case options designed specifically to protect this device just let us know through our support channels below!
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Posted by: Stellj
from Baton Rouge, LA
Verified Purchase:Yes
Best phone out right now.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Pablo, October 2, 2026
Hello, Stellj. We are pleased to hear you are loving your new Samsung Galaxy Z Fold8, and exploring all its great features. We want you to get the most out of your new tech.
If you ever need immediate assistance with your AT&T service, please DM us on our fastest support channels:
✅ X (Twitter): @ATTHelp
✅ Instagram: @att
✅ Facebook: AT&T
Thank you for choosing AT&T!
If you ever need immediate assistance with your AT&T service, please DM us on our fastest support channels:
✅ X (Twitter): @ATTHelp
✅ Instagram: @att
✅ Facebook: AT&T
Thank you for choosing AT&T!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
Love the tablet feel of the phone. Easy to navigate and operate multiple screens. Still wish there was a pen that could be used for it instead of the standard stylus. But overall, love the phone.
Response from ATT.comBy AT&T CARE - Kevin, October 1, 2026
Aaron Johns, thank you for the review! We are glad you love the feel of your Samsung Galaxy Z Fold8 and find it easy to navigate multiple screens. We are going to be at your service through our social media channels if you ever need some support.
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
Written by a customer while visiting ATT.com
Posted by: Brandonattcust
from Milwaukee, WI
Verified Purchase:Yes
Wow experience every time, it seems like the company trains the experience of mobile devices to be minimal, only just to increase the reason why every phone user should enjoy unfolding devices. It has been an on and off trend from phone to tablet, while keeping it very portable and easy.
I would recommend this to a friend!
Response from ATT.comBy ATTCare_Yvette, September 15, 2026
Thank you for sharing your feedback. We’re glad you appreciate the portable phone-to-tablet experience of a foldable device, and we value your perspective on making the mobile experience more engaging.
Written by a customer while visiting ATT.com
Posted by: The Real Batman
from Maine
Verified Purchase:Yes
I have been looking for a device Like the Microsoft Surface Duo since 2022 when Duo 2 was canceled. This device is almost a 1:1 in features with the exception that it does not automatically multitask. However, you can use Good Lock features to use a Swipe Gesture to almost bring back that feature and use the side panel app launcher to simulate other features. Samsung has built in the ability to auto launch an app from an app and gave that to the developers to build into thier apps. Now that apple has copied that exact model more people will have these in hand and more developers will support such features. Looking forward to returning to that perfect fold experience launched with the Microsoft Surface Duo in 2020 by the next Samsung version hopefully by 2027. It's been a long wait for Samy and Apple to copy MS like they always do.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, September 15, 2026
Thank you for sharing your detailed review! We are happy that the Galaxy Z Fold8 is delivering a great experience for you, and hopefully the next Samsung version as you said includes the features that you value the most. Please feel free to reach out to us through any of our support channels if you ever need any assistance with your device or future upgrades.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com
Posted by: Some Dudebro
Verified Purchase:Yes
The phome is great. But, at&t sucks. I love all the hidden fees you added to activating a new device.
Response from ATT.comBy AT&T, AT&T Care, September 8, 2026
Thank you for taking the time to share your feedback about your new Samsung Galaxy Z Fold8. We are truly sorry for the frustration regarding your activation costs. We never want you to feel confused or overcharged with your bill, and we want to make sure every charge is clearly explained and accurate. Please get in touch with us directly through the social media channels below, so we can review your recent statement together and resolve any concerns you have.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Customer Rating
5
Form factor is very nice in the hands when closed,
on September 7, 2026
Posted by: Murphy 10
from Arizona
Verified Purchase:Yes
Excellent foldable device
I would recommend this to a friend!
Response from ATT.comBy AT&T, AT&T Care, September 9, 2026
We’re thrilled to hear you’re loving your new Samsung Galaxy Z Fold8 and exploring all its amazing features. We want you to get the absolute most out of your new tech.
Please know that we always have your back. If you ever need immediate, one-on-one help with your AT&T service, you can easily DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T!
AT&T CARE - Pablo
Please know that we always have your back. If you ever need immediate, one-on-one help with your AT&T service, you can easily DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T!
AT&T CARE - Pablo
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Los Angeles
Verified Purchase:Yes
I've been a Samsung fan for a very long time, started with the S2, moved into the Note series and then into the Folds.. I love this phone and style, it probably won't be my last because AT&T makes it so easy to stay up to date. This phone works in every way, definitely pros and cons but you have to decide that for yourself. Pick one up.
I would recommend this to a friend!
Response from ATT.comBy AT&T, AT&T Care, September 8, 2026
We're thrilled to hear you're loving your new Samsung Galaxy Z Fold8 and exploring all its amazing features! We want you to get the absolute most out of your new tech.
Please know that we always have your back! If you ever need immediate, one-on-one help with your AT&T service, you can easily DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T.
AT&T CARE - Pablo
Please know that we always have your back! If you ever need immediate, one-on-one help with your AT&T service, you can easily DM us on our fastest support channels: X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for choosing AT&T.
AT&T CARE - Pablo
Written by a customer while visiting ATT.com