I'm actually exchanging mine for the Fold 8 Ultra. #1 reason is the camera. I thought i would be ok with just having the basic camera, but since I've had the Fold 8, my photography has been very limited. I can barely zoom down the block with this phablet. #2 Y0utube seems to Freeze a lot. It's main reason I got the Wide to watch videos. For some reason, if i watch YT on the small screen and then I switch to the big screen and then i close it, the next time I open YT on either Big or Small screen, I'll play the video but the video is frozen but I can hear the dialog! Very Frustrating! On FB Shorts, no matter which ratio I select, the top part of the video is cut off. The Passport size though is perfect. I'll wait until they perfect it. It took Samsung until Fold 7 to get it right.
No, I would not recommend this to a friend.
By Samsung, September 1, 2026
Hi JMSilk, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We completely understand how important your device is to you for a range of tasks every day. We have some resources available online to help you with the frustrations you mention experiencing with your device titled "Learn about camera modes and settings on your Samsung Galaxy Z Fold8" and "Samsung phone or tablet freezes and crashes". We also have our team of experts available to assist you further if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
I am incredibly impressed with my new Samsung Galaxy Z Fold8 from AT&T. The order arrived promptly, and the device itself has been a game-changer. I opted for the 512GB model, which was exactly the amount of storage I needed.
The form factor is excellent and feels great in the hands. I love the versatility of being able to unfold the phone for different orientations, but it is equally convenient that I don't feel the need to open it up just to handle basic tasks. Overall, it’s a great product that has exceeded my expectations.
Response from ATT.comBy AT&T, AT&T Care, August 25, 2026
Hello, Brad! We are truly sorry to hear that you experienced a horrible verification process while trying to get your Galaxy Z Fold8. We understand how frustrating it is when security checks or system delays disrupt your order experience, and we apologize for letting you down.
If you still need help clearing up your verification or completing your order, please send a direct message to our team on X (@ATTHelp), Instagram (@att), or Facebook (AT&T) so our digital team can investigate this and find a quick resolution.
Hello Rick bosc, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We understand how frustrating it is when you are working to finalize the setup of your new device, and it is not going according to plan. Without knowing the details of your experience, our team of experts can assist you through chat depending on whether you need to download an app from the Play Store or have additional frustrations that require troubleshooting. We appreciate you being a Samsung customer. -Elizabeth