Customer reviews from Samsung US
Samsung - Galaxy Z Flip8 256GB - Graphite (AT&T)
Average customer rating
4.9
(737 Reviews)
Rating breakdown 737 reviews
5 Stars
652
4 Stars
72
3 Stars
9
2 Stars
2
1 Star
2
91%of customers recommend this product.
(
10 out of
11)
Customer Reviews for Samsung - Galaxy Z Flip8 256GB - Graphite (AT&T)
Customer Rating
2
**DISAPPOINTMENT**
on October 15, 2026
Posted by: MackN4Life
from Cali
The idea of the device the overall appearance are great. The software and additional functions available are equally impressive. To top it all off, the convenience of the concealability and versatility of the front display are top notch. And if my review was based on those points solely my star rating would have been 5 stars. The one major design flaw, which is meant to be the whole principal of this device , the folding inside display. DID NOT LAST 3 FULL DAYS before developing a creased/cracked screen where it is supposed to be able to fold. EXTREMELY IRRITATING!! For the price, I naively expected to not have to worry about that issue..
Features
5
Performance
5
Design
1
Value
2
Response from Samsung USBy R&R Team, October 15, 2026
Hello MackN4Life, we appreciate you sharing your experience of your Samsung Galaxy Z Flip8 with us. We understand how frustrating it is when your device is not functioning as intended or expected. We have provided links to the Samsung Support Team and your warranty information to help you work towards a resolution for the experience you mention with your display. We have also provided a link to an article to help you protect this unique design for prolonged usage. We appreciate you being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
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Written by a customer while visiting Samsung US
Customer Rating
3
Cutest phone
on October 15, 2026
Posted by: Zflipfan
[This review was collected as part of a promotion.] I've been a big fan of the z flip for a while, which is why I chose to purchase the z flip 8. However, I wish the the camera was better compared to the previous ones.
Value
3
Response from Samsung USBy R&R Team, October 15, 2026
Hey Zflipfan, thank you for your feedback on your Samsung Galaxy Z Flip8. We are pleased to hear that you are overall happy with the design and usage of your device. We have provided a link to the Samsung Support Team to assist you if you have questions, or believe your device is not operating as intended. Please, reach out to us again in the future if you have additional feedback you would like to share about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Honest Review after one month of use
on October 14, 2026
Posted by: Andres
[This review was collected as part of a promotion.] I just switched to Samsung and am still getting the hang of the ecosystem and OS.
Things I love about my new Flip:
It’s super slim.
The battery life is solid; I’m a heavy user and still have 30-40% left by the time I get home at night.
I love being able to read texts, reply, check notifications, and take selfies easily.
The size is perfect for me when it's open; I wanted something compact and this feels just right.
I really like the features on the Samsung keyboard.
It’s super slim.
The battery life is solid; I’m a heavy user and still have 30-40% left by the time I get home at night.
I love being able to read texts, reply, check notifications, and take selfies easily.
The size is perfect for me when it's open; I wanted something compact and this feels just right.
I really like the features on the Samsung keyboard.
Things I don't like:
If I’m on a long video call with the phone closed, it gets super hot after 20-30 minutes and I have to hang up. It’s the same issue with Maps on the cover screen. I think that’s a major problem; the phone just heats up with those tasks, so I have to keep it open, which defeats the point of the exterior screen.
If I’m on a long video call with the phone closed, it gets super hot after 20-30 minutes and I have to hang up. It’s the same issue with Maps on the cover screen. I think that’s a major problem; the phone just heats up with those tasks, so I have to keep it open, which defeats the point of the exterior screen.
Also, some apps aren't fully optimized for the screen size; for instance, Instagram cuts off part of the right side.
The AI is way behind Gemini, though that wasn't why I bought it. I just downloaded Gemini instead since that’s what I’m used to and it works for me.
Overall, I’m happy with my Flip. It’s definitely not perfect and could use some updates, but the pros outweigh the cons for me.
I choose it and, i would do it again
I choose it and, i would do it again
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The most enjoyable phone I've owned
on October 13, 2026
Posted by: Nicoleee77
[This review was collected as part of a promotion.] I chose to move to Samsung after 10 years using another phone brand when the Z Flip 8 was released and i love it! I use it for everything, even gaming is enjoyable on it. The battery life is incredible too, I stream music all day and alternate between reading ebooks, playing online games, and scrolling social media and the battery lasts me all day!
Value
5
Response from Samsung USBy R&R Team, October 14, 2026
Hi there Nicoleee77, thank you for sharing your thoughts about your Samsung Galaxy Z Flip8 with us. We are thrilled to hear that you are loving your new device, and that it has been so great for all of your daily needs. We have provided a link to the Samsung Support Team to assist you if you have any questions about your device during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy ZFlip glow up
on October 13, 2026
Posted by: Busicat777
[This review was collected as part of a promotion.] I chose the Galaxy Z Flip 8 because I wanted a phone that fits my lifestyle. I love that it folds up small enough to fit easily in my purse or pocket without taking up too much space. I’m always on the go, so having something compact, stylish, and convenient just makes sense for me. Plus, I love having something a little different that still feels practical!
Value
4
Response from Samsung USBy R&R Team, October 14, 2026
Hi there Busicat777, thank you for sharing your experience of your Samsung Galaxy Z Flip8 with us. We are pleased to hear that you are finding this device easy to carry around while also being great for a range of daily tasks. We have provided a link to the full manual to help you fully explore and customize your device at your convenience. We have also provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE THIS PHONE
on October 12, 2026
Posted by: CatinaMomof3boys
[This review was collected as part of a promotion.] I choose my zflip8 because it's amazing and soooo cute and fun and Pink, I love how it's compacted and then opens to a normal screen I use my phone for social media of all kinds and I love playing games and the customization is beyond the best of the best I was hesitant to make the switch because I was so use to my old phone and I took the leap and made the big switch I was tired of just the basics and same boring things!!! I Definitely don't regret it and definitely going to stay with Android!!!!
Value
5
Response from Samsung USBy R&R Team, October 13, 2026
Hi there CatinaMomof3boys, we appreciate your feedback on your Samsung Galaxy Z Flip8. We couldn't be happier to hear how much you are loving your new device, how perfect it feels for your needs whether folded or unfolded, and that you are finding it easy to customize. We have shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Tech savvy 64 old's new phone
on October 11, 2026
Posted by: RetiredUSAFMSgt
[This review was collected as part of a promotion.] I chose the Galaxy Z flip 8 mainly because I needed more options for ease of carry. Even with cargo and chest pockets I was constantly limited by the size of my cased Galaxy S23 ultra.
The flip 8 has proven perfect for me. Even after protecting it with it's own case it still fits in pockets unusable to the S23.
Better yet, when opened up the screen is virtually the same size as the S23!
I already get huge use from the front display when closed. I am very happy with this purchase.
Set up was a dream. Once initiated everything was done for me wirelessly. Only hiccup was transferring security processes. I was ready with backups and zip files but I hadn't considered having to transfer passkeys and authenticator entries. Have your old phone handy and sit at your computer to access emails to make this easier.
Value
5
Response from Samsung USBy R&R Team, October 12, 2026
Hi there RetiredUSAFMSgt, thank you for sharing your thoughts about your Samsung Galaxy Z Flip8 with us. We are so happy to hear that you are enjoying the compact design, and overall usage of your device after the inital transfer and setup. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
This phone is nostalgic!
on October 9, 2026
Posted by: Zflipguy
[This review was collected as part of a promotion.] I chose this phone because it looked cool. I like that you can flip it closed and use the front facing screen to take pictures or even watch YouTube if you want to. It's very fast and fun to use!
Value
4
Written by a customer while visiting Samsung US