Customer reviews from wyze.com
Wyze - Solar Cam Pan 2K - White
Average customer rating
4 out of 5
4
(479 Reviews)
Open Ratings Snapshot
Rating breakdown 479 reviews
5 Stars
273
4 Stars
73
3 Stars
55
2 Stars
34
1 Star
44
79%of customers recommend this product. 
(
292 out of 368
)
Best Buy Privacy Policy
Customer Reviews for Wyze - Solar Cam Pan 2K - White
Customer Rating
1 out of 5
1
Well this didn’t last long. “Device Offline”
on November 18, 2025
Posted by: Joseph
from Wildwood, Missouri
Verified Purchase:Yes
This device worked for about a week or so. Now it will not power on despite having a full charge. The Wyze app states “Device Offline”.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeLawrence, November 18, 2025
Thank you for your review. We take these seriously and would love to improve your experience. You can also reach out to our Wizards team (https://support.wyze.com/) so we may further assist you with any issues you may be having.
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Excellent solar camera
on November 17, 2025
Posted by: MarPow
from SE
Verified Purchase:Yes
If you're looking for a outdoor solution where power is not available this is amazing! Hands down.
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Easy to install and use
on November 17, 2025
Posted by: Keith S
from North Carolina
Verified Purchase:Yes
Easy to install and use
Great clear image
Great values for the cost
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
4 out of 5
4
Outdoor cam
on November 17, 2025
Posted by: Richard LaBella
from Staten Island NY
Verified Purchase:Yes
Great camera, but solar panel doesn't charge up camera very well
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
3 out of 5
3
Nice but doesn't function like I thought it would
on November 17, 2025
Posted by: Anonymous
from Utah
Verified Purchase:Yes
Camera doesn't continually pan like I thought it would. It just stays in place. I've made sure that I have the way points set in the app so that it knows where to pan but it still doesn't.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, November 17, 2025
Hi there! Sorry to hear you’re running into issues with your Wyze Solar Cam Pan. We recommend checking out these troubleshooting steps:

https://support.wyze.com/hc/en-us/articles/42344500669467

If things still aren’t working, our Wizards team is ready to help: https://support.wyze.com/

Just tap the message icon in the bottom-right corner, answer the questions, and choose how you’d like to contact us. Please share as many details as you can.

Every Wyze product comes with a 1-year warranty, and if your device is found to be defective, we’ll be happy to replace it. Thanks, and have a great day!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Great Pan view
on November 17, 2025
Posted by: Pat
from Florida
Verified Purchase:Yes
Awesome camera and easy to use. I would buy it again.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
1 out of 5
1
Don't work
on November 17, 2025
Posted by: Harlyn
from Novi MI
Verified Purchase:Yes
I've had this camera plugged in for over a week and the solar panel is not charging the battery for some reason and its such a pain to get the ladder out to do anything with it its just sat until I have a free day again to see whats going on, but it did work before I installed it and it worked for a week but never charged the battery...
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeLawrence, November 17, 2025
Hello there! We're sorry to hear that you're experiencing an issue with your Wyze Solar Panel, which is not charging. Kindly check our support article for the troubleshooting steps that you may try.

https://support.wyze.com/hc/en-us/articles/42348244897179-My-Wyze-Solar-Cam-Pan-is-not-charging-using-the-solar-panel

If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue. Thank you and have a great day!
Written by a customer while visiting wyze.com
Customer Rating
4 out of 5
4
Solar is the way to go.
on November 17, 2025
Posted by: Michael
Verified Purchase:Yes
great coverage, clear pictures. Good addition to my camera system. Battery charged by solar is perfect solution 5not having available power source. keeps battery at 100 percent.
Written by a customer while visiting wyze.com
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