Customer reviews from wyze.com
Wyze - Solar Cam Pan 2K - White
Average customer rating
4
(479 Reviews)
Rating breakdown 479 reviews
5 Stars
273
4 Stars
73
3 Stars
55
2 Stars
34
1 Star
44
79%of customers recommend this product.
(
292 out of
368)
Customer Reviews for Wyze - Solar Cam Pan 2K - White
Posted by: T
from Oregon
Verified Purchase:Yes
This is amazing, works great! I like how is zooms in on subjects, the little solar panel is get, has kept the camera fully charged.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
2
Doesn’t track what you might expect it to track
on November 23, 2025
Posted by: Anonymous
from Oklahoma
Verified Purchase:Yes
First Wyze product I’ve ever been disappointed in and I have lots of Wyze products.
Love that it is solar and the solar works great as expected and was VERY easy to install. But the love tapers off from there.
Gave it two stars only because of the super easy installation and the solar power.
Not sure why you would want a pan/tilt/track camera that didn’t track anything except people. The cameras I replaced with these new solar pan cameras were the pan/tilt/track Wyze cameras and while it was hilarious to me (and possibly annoying to others) watching them trying to discover the origin of rain or chase a large Okie June bug at least they tracked vehicles and animals. I loved watching the deer in my large backyard with those camera.
These won’t even track my grandson on his bicycle which would suck if a burglar passed the camera on the way to break in through a window that wasn’t covered by the home waypoint. What’s the point of mounting the camera to the corner of a building if a large vehicle passes right in front of the home waypoint only to disappear around the corner unmonitored?
Maybe there is someone who needs these restrictions on tracking but it’d be nice if you had the option to track all motion if you so desired. So disappointed.
Love that it is solar and the solar works great as expected and was VERY easy to install. But the love tapers off from there.
Gave it two stars only because of the super easy installation and the solar power.
Not sure why you would want a pan/tilt/track camera that didn’t track anything except people. The cameras I replaced with these new solar pan cameras were the pan/tilt/track Wyze cameras and while it was hilarious to me (and possibly annoying to others) watching them trying to discover the origin of rain or chase a large Okie June bug at least they tracked vehicles and animals. I loved watching the deer in my large backyard with those camera.
These won’t even track my grandson on his bicycle which would suck if a burglar passed the camera on the way to break in through a window that wasn’t covered by the home waypoint. What’s the point of mounting the camera to the corner of a building if a large vehicle passes right in front of the home waypoint only to disappear around the corner unmonitored?
Maybe there is someone who needs these restrictions on tracking but it’d be nice if you had the option to track all motion if you so desired. So disappointed.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, November 23, 2025
Hi there! Thank you so much for sharing your detailed feedback. We’re glad to hear you enjoyed the solar functionality and found the installation easy! We completely understand your frustration regarding the motion tracking limitations. Your insights on wanting more flexible tracking options are incredibly valuable, and we’ll be passing them along to our team for future consideration.
If you’d like, our Wizards team is happy to explore any settings or tips that might help optimize your camera’s tracking experience. You can reach out to them anytime through Wyze Support: https://support.wyze.com/hc/en-us. We truly appreciate your feedback and hope we can help make your Wyze experience better!
If you’d like, our Wizards team is happy to explore any settings or tips that might help optimize your camera’s tracking experience. You can reach out to them anytime through Wyze Support: https://support.wyze.com/hc/en-us. We truly appreciate your feedback and hope we can help make your Wyze experience better!
Written by a customer while visiting wyze.com
Posted by: Bill E.
from East Hartford, CT
Verified Purchase:Yes
So far the camera has been good. The only issue I have found is it will only track people. I put the camera up in my back yard to capture animal events, like coyotes. It sees them and recognizes them as “pets”, but won’t track.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: jennifer
from Minnesota
Verified Purchase:Yes
I really want to know how to get this to hook up. must have something to do with the internet speed but i am not tech savvy. really want it to work!
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeJosan, November 21, 2025
Hello Jennifer,
Thank you for reaching out — we understand how frustrating setup issues can be, especially when you’re excited to get your Wyze Solar Cam Pan working. You don’t need to be tech-savvy; we can definitely help point you in the right direction.
For the Solar Cam Pan, here are a few basics to check:
• Make sure your phone is connected to a 2.4 GHz Wi-Fi network, as the camera does not support 5 GHz.
• Ensure you have a strong Wi-Fi signal where the camera is installed — placing the camera closer to the router during setup can help.
• Fully charge the camera first before connecting it to the solar panel.
• Confirm that Bluetooth is enabled on your phone, as it helps during the initial pairing process.
If you have not, could you please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help with the concerns you have? We would love to hear from you further so we may help out. Thank you!
All the best,
Thank you for reaching out — we understand how frustrating setup issues can be, especially when you’re excited to get your Wyze Solar Cam Pan working. You don’t need to be tech-savvy; we can definitely help point you in the right direction.
For the Solar Cam Pan, here are a few basics to check:
• Make sure your phone is connected to a 2.4 GHz Wi-Fi network, as the camera does not support 5 GHz.
• Ensure you have a strong Wi-Fi signal where the camera is installed — placing the camera closer to the router during setup can help.
• Fully charge the camera first before connecting it to the solar panel.
• Confirm that Bluetooth is enabled on your phone, as it helps during the initial pairing process.
If you have not, could you please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help with the concerns you have? We would love to hear from you further so we may help out. Thank you!
All the best,
Written by a customer while visiting wyze.com
Posted by: Daniel
Verified Purchase:Yes
This is a great camera and the solar panel works amazing
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: JenT78
from Winchester VA
Verified Purchase:Yes
Love it and highly recommend. I love that i can move the camera to view different angles.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
1
A very regrettable purchase. I do not recommend.
on November 19, 2025
Posted by: Pat
from California
Verified Purchase:Yes
Camera doesn’t follow movement, records about 10% of the activity in my yard to the SD card no matter the time of day or night. When an activity is captured you have to search for it and often there is no icon showing any activity is present. I have to move through the timeline very slowly to find videos. The camera is supposed to swivel to follow movement but it is stationary in one direction and does not swivel. I know it’s missing activities because my security camera records movement in my yard all day long and marks the times there are recordings. I’ve been comparing the images on both cameras and this Wyze device does not work well. The app keeps pushing me to subscribe to cloud services to record images but I want my images in my hands and if the camera ignores 80% of the activities I would be paying a monthly charge for nothing. I liked this company when they sold a few good devices and didn’t have web services to push!
No, I would not recommend this to a friend.
Response from wyze.comBy Maribeth, Wyze, November 20, 2025
Thank you for sharing your detailed feedback with us, and I’m truly sorry for the frustrating experience you’ve had with your Wyze camera. The issues you’re seeing with motion tracking, missed recordings, and difficulty locating footage on the timeline are not the experience we want for our customers.
From what you’ve described, it sounds like the camera may not be detecting motion consistently or tracking movement as expected. Ensuring that Motion Tracking and Motion Sensitivity are enabled and set appropriately can help, and checking your SD card settings to make sure Continuous Recording is active may improve the amount of footage captured. Power cycling or performing a factory reset can sometimes correct tracking or detection problems as well.
We completely understand your preference to keep your recordings on your SD card rather than using cloud services. Cloud options like Cam Plus are fully optional, and your camera should still function properly with local storage alone. Since you mentioned that your other security camera reliably captures all motion, your Wyze device may also need further diagnosis to rule out a hardware issue.
If you haven’t already, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we can help diagnose the issue more directly. We want to ensure your device is functioning properly or assist with next steps if it isn’t.
Thank you again for taking the time to share your experience your feedback helps us improve.
From what you’ve described, it sounds like the camera may not be detecting motion consistently or tracking movement as expected. Ensuring that Motion Tracking and Motion Sensitivity are enabled and set appropriately can help, and checking your SD card settings to make sure Continuous Recording is active may improve the amount of footage captured. Power cycling or performing a factory reset can sometimes correct tracking or detection problems as well.
We completely understand your preference to keep your recordings on your SD card rather than using cloud services. Cloud options like Cam Plus are fully optional, and your camera should still function properly with local storage alone. Since you mentioned that your other security camera reliably captures all motion, your Wyze device may also need further diagnosis to rule out a hardware issue.
If you haven’t already, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we can help diagnose the issue more directly. We want to ensure your device is functioning properly or assist with next steps if it isn’t.
Thank you again for taking the time to share your experience your feedback helps us improve.
Written by a customer while visiting wyze.com
Posted by: Clive
from Florida
Verified Purchase:Yes
I like the freedom pf not having to run an electrical outlet or wiring from a distant outlet to places that a camera need to be mounted.
I would recommend this to a friend!
Written by a customer while visiting wyze.com