Offline had happened twice in the past 3 weeks. worked couple days after reset and went offline again :(
Response from wyze.comBy WyzeJosan, December 26, 2025
Hello! Thank you for letting us know. We’re really sorry for the trouble you’ve had with the device going offline, especially since it keeps happening even after a reset. We understand how frustrating that can be when it only works for a few days and then drops again. 😞
If you haven’t already, please reach out to our Wizards team at https://support.wyze.com/hc/en-us so we can help address any concerns you may have and look deeper into what’s causing the repeated offline issue.
Glad I didn’t have to run cables to power this camera. The picture is clear, but if mounted high, the picture looks out of focus. Also, if up high the motion tracking system isnt as good. That being said, I still like it. The night image is really clear, and it’s great to have tilt/pan function. Time will tell if the lens gets foggy being outside. Would buy again
I would recommend this to a friend!
Response from wyze.comBy Maribeth, Wyze, December 26, 2025
Thank you for sharing your honest feedback. We understand how concerning video lag, buffering, and short clips can be—especially during important moments. Performance can be affected by lighting conditions, Wi-Fi strength, firmware, or recording plan settings. If you have not already, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue and work toward improving your experience.
Response from wyze.comBy Maribeth, Wyze, December 26, 2025
Thank you for sharing your experience with the Wyze Cam v4. We appreciate your honest feedback and understand preferring cameras with pan/tilt features. Your insights help us improve. If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue or explore options that better fit your needs.
Response from wyze.comBy Maribeth, Wyze, December 26, 2025
Thank you for sharing your thoughtful feedback! We’re glad to hear you enjoyed the easy installation, clear night vision, and pan/tilt features. We appreciate you noting how mounting height can affect focus and motion tracking—your insights are valuable. If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue. Your experience matters, and we’re grateful for your support.
Nice camera, pretty heavy with the solar panel attached. Picture quality is typical Wyze - nothing amazing but fine for general purposes. I wish there were more mounting options because the option provided seems mostly designed to attach it to a building. Since this camera can theoretically be placed far from a power source it would be nice if Wyze provided a way to attach it to a pole or around a tree or something like that. I'll see if I can rig up something myself.
I would recommend this to a friend!
Response from wyze.comBy Maribeth, Wyze, December 20, 2025
Thank you for sharing your 4-star review and feedback! We appreciate your suggestion for more mounting options. Currently, the Wyze Solar Cam Pan supports wall or eave mounting, but many customers create DIY mounts for poles or trees. If you haven’t, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) for help with setup.