Customer reviews from wyze.com
Wyze - Solar Cam Pan 2K - White
Average customer rating
4
(479 Reviews)
Rating breakdown 479 reviews
5 Stars
273
4 Stars
73
3 Stars
55
2 Stars
34
1 Star
44
79%of customers recommend this product.
(
292 out of
368)
Customer Reviews for Wyze - Solar Cam Pan 2K - White
Posted by: Jack
from Sacramento, CA
Verified Purchase:Yes
I bought three of these, and even though the site says you can see snippets without subscribing, I can't. I spent about an hour on support. The AI is awful, keeps telling me to do things that the app doesn't do such as menu options that don't exist. I ended up chatting with a human, but they wanted a screen shot. Did that, came back and the chat ended -- it ends every time you leave the app. So, you are left talking to a new person. They tried, but its not working still. Not happy.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeJosan, March 6, 2026
Hello! Thanks for your feedback, and we’re sorry for the frustrating experience and the trouble you had with support. Please provide the ticket number so we can check this further for you.
Written by a customer while visiting wyze.com
Customer Rating
2
Night settings aren’t working for what I wanted
on March 6, 2026
Posted by: Bret
from Sebastian fl
Verified Purchase:Yes
No alerts at night when you really want it to be working. Tried all different settings, even have IR on all the time. Works during the day just not when you want it to really work. Auto response from the AI help center are worthless. If they can’t get it fixed soon I’ll just keep my ring system.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, March 6, 2026
Hi there Thank you for sharing your experience with the Wyze Solar Cam Pan. We sincerely apologize that the night settings and alerts are not performing as expected and we understand how frustrating that must be especially when you rely on it for security. Our team would like to help review your settings and get this working properly for you. Please reach out to our Wizards team through Wyze Support https://support.wyze.com/hc/en-us
so we can assist you further and investigate this issue. We appreciate your feedback and thank you for giving us the opportunity to improve your experience
so we can assist you further and investigate this issue. We appreciate your feedback and thank you for giving us the opportunity to improve your experience
Written by a customer while visiting wyze.com
Posted by: Gabbeygoldburg
Verified Purchase:Yes
While the camera works well it doesn’t keep a charge for very long on cloudy days. Sometimes it only gets 24 hours out of a charge from bringing it in and charging it. The solar struggles with cloudy situations. The camera takes good pictures and decent video. Like that it even identifies between people and pets and vehicles.
Response from wyze.comBy Maribeth, Wyze, March 6, 2026
Thank you for sharing your feedback on the Wyze Solar Cam Pan! We appreciate your detailed review and are glad to hear that you’re enjoying the camera’s features like AI-powered person, pet, and vehicle detection, as well as its picture and video quality.
Regarding the charging concerns, here are some points to consider:
Cloudy Weather Performance: The Wyze Solar Cam Pan is designed to work even in cloudy or rainy weather, thanks to its built-in 6400mAh lithium-ion battery. However, solar charging efficiency can be reduced in such conditions. The camera’s battery life typically lasts 2-6 months under normal usage, but this can vary depending on factors like motion detection frequency and sunlight availability.
Battery Backup: If the solar panel struggles to charge due to prolonged cloudy weather, the camera’s battery may deplete faster. In such cases, manually charging the camera using the included cable is a good backup option.
Solar Panel Placement: For optimal charging, ensure the solar panel is placed in a location that receives the most sunlight during the day. Flexible mounting options allow you to position the panel separately from the camera for better exposure.
We’re always working to improve our products and your feedback is invaluable. If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue.
Regarding the charging concerns, here are some points to consider:
Cloudy Weather Performance: The Wyze Solar Cam Pan is designed to work even in cloudy or rainy weather, thanks to its built-in 6400mAh lithium-ion battery. However, solar charging efficiency can be reduced in such conditions. The camera’s battery life typically lasts 2-6 months under normal usage, but this can vary depending on factors like motion detection frequency and sunlight availability.
Battery Backup: If the solar panel struggles to charge due to prolonged cloudy weather, the camera’s battery may deplete faster. In such cases, manually charging the camera using the included cable is a good backup option.
Solar Panel Placement: For optimal charging, ensure the solar panel is placed in a location that receives the most sunlight during the day. Flexible mounting options allow you to position the panel separately from the camera for better exposure.
We’re always working to improve our products and your feedback is invaluable. If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue.
Written by a customer while visiting wyze.com
Posted by: Tom G
from Naples, Florida
Verified Purchase:Yes
After you install it …you are done! No electric wiring…no hub..no charging. Seems like perfection.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Sorry i bought
from Pa
Verified Purchase:Yes
Required subscription which initially stated “not required”. Well you can get the app without a charge and subscription!
No, I would not recommend this to a friend.
Response from wyze.comBy Maribeth, Wyze, March 5, 2026
Thank you for sharing your feedback, we appreciate you taking the time to let us know your concerns. We understand how important it is to have clear expectations around subscriptions.
To clarify, Wyze cameras, including the Wyze Solar Cam Pan, can be used without a subscription. Live streaming, motion detection, and automations are available at no cost through the Wyze app. Subscriptions are entirely optional and only add features like cloud recordings and AI alerts.
If you have not already, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue or answer any questions. We’re always happy to help.
To clarify, Wyze cameras, including the Wyze Solar Cam Pan, can be used without a subscription. Live streaming, motion detection, and automations are available at no cost through the Wyze app. Subscriptions are entirely optional and only add features like cloud recordings and AI alerts.
If you have not already, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue or answer any questions. We’re always happy to help.
Written by a customer while visiting wyze.com
Posted by: Dick
Verified Purchase:Yes
Good optics, solar power seems adequate. Wifi strength not great. About 300 feet from external access point, my cell phone covers about 100 feet further. I'm having problems with it detecting vehicles, but it detects trees moving in the wind.
Response from wyze.comBy Maribeth, Wyze, March 5, 2026
Thank you for sharing your experience, we truly appreciate the detailed feedback. We’re glad to hear you’re enjoying the optics and solar performance. We understand how Wi-Fi range and motion detection accuracy can impact day-to-day use, especially at longer distances. Your notes about vehicle detection versus motion sensitivity are very helpful and will be shared with our team at Wyze.
If you have not already, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the detection and connectivity concerns. We’re always happy to help and truly value your input.
If you have not already, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the detection and connectivity concerns. We’re always happy to help and truly value your input.
Written by a customer while visiting wyze.com
Posted by: Anonymous
Verified Purchase:Yes
My mother loves the gift I gave her and she feels so much better protected! Thank you all
Written by a customer while visiting wyze.com
Posted by: Spazzz
from Florida
Verified Purchase:Yes
I love the cams and the opinions it has. Just wish it was a little bit more clearer. Also it needs to connect faster when viewing it though the phone
I would recommend this to a friend!
Written by a customer while visiting wyze.com