Customer reviews from wyze.com
Wyze - Solar Cam Pan 2K - White
Average customer rating
4 out of 5
4
(479 Reviews)
Open Ratings Snapshot
Rating breakdown 479 reviews
5 Stars
273
4 Stars
73
3 Stars
55
2 Stars
34
1 Star
44
79%of customers recommend this product. 
(
292 out of 368
)
Best Buy Privacy Policy
Customer Reviews for Wyze - Solar Cam Pan 2K - White
Customer Rating
4 out of 5
4
love the solar
on March 31, 2026
Posted by: great camera
from West Tennessee
Verified Purchase:Yes
It is great, but it doesn't have the screen controls that the other pan and tilt cameras have
I would recommend this to a friend!
Response from wyze.comBy WyzeJosan, August 21, 2026
We're glad you're enjoying the camera. We're sorry it doesn't have the same screen controls as our other Pan & Tilt cameras. We appreciate your feedback and understand your concern. Please contact our Wizards team at https://support.wyze.com/hc/en-us if you need any assistance.
Written by a customer while visiting wyze.com
Customer Rating
3 out of 5
3
Pan Cam
on March 30, 2026
Posted by: cakesone
from Monson, MA
Verified Purchase:Yes
When the camera is working it works very well. BUT there are issues with power and camera tracking that are not easily fixed by the chat app.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Customer Rating
1 out of 5
1
Great when it wants to work!
on March 30, 2026
Posted by: Michael
from Elmira, NY
Verified Purchase:Yes
Even with the highest sensitivity set it misses a lot
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeLawrence, March 30, 2026
Hi there! We're sorry to hear that you're experiencing an issue with the detection feature of your Wyze Solar Cam Pan. Please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
this is a REALLY GREAT DEVICE!!!
on March 30, 2026
Posted by: e.v.is.Ok
from lincoln, nebraska
Verified Purchase:Yes
i love this so much!! hooray for you & me & you too :) a perfect addition to my Wyze family collection!!! and thank you!! cheers
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
3 out of 5
3
Defective unit
on March 29, 2026
Posted by: Jim
Verified Purchase:Yes
I have 3 of these camera's. Two work great, but one if problematic. The battery has no charge every morning. So far, WYZE has been in communication but have not found an answer. I am pressing for a replacement camera.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Customer Rating
2 out of 5
2
Getting off line constantly
on March 29, 2026
Posted by: Stach Maciel
Verified Purchase:Yes
On my second solar cam pan started having issues with connection to the WiFi it constantly got off line now it doesn’t connect at all it’s been off line since I bought it. I watch videos on how to fix the problem but I just can’t fix it. Any suggestions?
I would recommend this to a friend!
Response from wyze.comBy WyzeLawrence, March 29, 2026
Hello there! We're sorry to hear that you're experiencing a connectivity issue with your Wyze Solar Cam Pan. To isolate the issue, try performing a factory reset to it. If you are still experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Customer Rating
1 out of 5
1
Events
on March 29, 2026
Posted by: Eric
from Black River NY
Verified Purchase:Yes
These solar powered cameras do not pickup events and movement like the AC powered camera.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeLawrence, March 29, 2026
Hello, we are very sorry to hear you're experiencing an issue with the detection feature of your Wyze Solar Cam Pan, and we would like to look into this issue. If you have not already, please reach out to our Wizards team (https://support.wyze.com/) so we may help out with any questions, issues, or concerns you may have. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much detail as possible on your issue and your concern so we may help address this. Thank you and have a great day!
Written by a customer while visiting wyze.com
Customer Rating
1 out of 5
1
Solar cams
on March 29, 2026
Posted by: Joe
from Chamberlain, SD
Verified Purchase:Yes
My old cam v3 picked up movement better. These are delayed and the vehicle is gone or just stops recording. And they are blurry at times
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeLawrence, March 29, 2026
Hello, we are very sorry to hear your notifications are delayed, and we would like to look into this issue. If you have not already, please reach out to our Wizards team (https://support.wyze.com/) so we may help out with any questions, issues, or concerns you may have. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much detail as possible on your issue and your concern so we may help address this. Thank you and have a great day!
Written by a customer while visiting wyze.com
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