Customer reviews from wyze.com
Wyze - Solar Cam Pan 2K - White
Average customer rating
4
(479 Reviews)
Rating breakdown 479 reviews
5 Stars
273
4 Stars
73
3 Stars
55
2 Stars
34
1 Star
44
79%of customers recommend this product.
(
292 out of
368)
Customer Reviews for Wyze - Solar Cam Pan 2K - White
Posted by: Anonymous
from South Carolina
Verified Purchase:Yes
It's easy to install and works great! No wires or charging needed with the solar panel which opens up installation points to anywhere.
Love it!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Joseph D A
from Pittston, Pennsylvania
Verified Purchase:Yes
It works but I’m not crazy about it as the video detection recording isn’t recording as many things as it should be. I get a recorded event about 1 or 2 times a hour and with the wyze v4 camera looking the same exact way I get about 45 a hour so something is not right with the detection system in the solar cam and I have a 128gb sd card which it won’t even let me record continuously unless I plug it in to a power outlet which completly defeats the purpose of having a solar cam. First product that’s an actual camera from you guys at Wyze that ive been let down from. The only other thing I was let down by was the Wyze lightbulb socket. Never got 1 out of the 8 I ordered to work.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: ESQMD
from Boynton Beach, FL
Verified Purchase:Yes
Unit was unable to be paired. Return was however easy, however a replacement was unable to be obtained as unit is sold out without an expected date of replenishment. I will try again when back in stock. Other Wyze products which I own are superb!
Written by a customer while visiting wyze.com
Posted by: Ian
from Los Angeles
Verified Purchase:Yes
Since it was immediately subject to a recall I can't use it
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Brighton, MI
Verified Purchase:Yes
Wouldn't pair so got a refund. Replacement was not available due to product recall notice.
No, I would not recommend this to a friend.
Response from wyze.comBy Maribeth, Wyze, April 25, 2026
Hi there, we’re sorry to hear about the pairing issue and the inconvenience caused by the recall and unavailable replacement. We understand how frustrating that must be. If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue.
Written by a customer while visiting wyze.com
Posted by: Sierra Shela
from Sierraville
Verified Purchase:Yes
Love how easy it was to install and the solar panel to power it.also liked how it was able to do a 360 view. Pictures were clear and crisp.
I would recommend this to a friend!
Response from wyze.comBy WyzeJosan, April 24, 2026
Hello! We’re sorry to hear about the grainy picture quality with your Wyze Window Cam—we understand how disappointing that can be, especially compared to your other cameras.
Please reach out to our Wizards team at https://support.wyze.com/hc/en-us so we can help take a closer look and address your concerns.
Please reach out to our Wizards team at https://support.wyze.com/hc/en-us so we can help take a closer look and address your concerns.
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
I’ve had the Solar cam pan for 2 or 3 weeks. But I’ve spent way too much time and effort to learn/figure out how to operate it. And, most importantly, I’ve yet to find an owner’s/ operator's manual. I’d like a pdf file that I could print out, hold in my hand and read. It would explain what the symbols are, what they do, and how to use them. But instead WYSE wants me to troubleshoot, ask questions in chat, and spend too much time experimenting. Trial and error… it’s time consuming, aggravating, and unnecessary. I can understand, maybe, WYSE wanting to save money by not including an owners manual but at least have a technical writer create one that customers can print out. If there is one available, my apologies. But, please let me know how I can print it.
No, I would not recommend this to a friend.
Response from wyze.comBy Maribeth, Wyze, April 24, 2026
Thank you for sharing your feedback, we truly appreciate you taking the time to let us know about your experience. We understand how helpful a printable owner’s manual can be, especially when getting familiar with a new device, and we’re sorry to hear this has been time-consuming and frustrating.
If you haven’t already, please reach out to our Wizards team so we can better assist you: https://support.wyzecam.com/hc/en-us. You may tap on Begin Troubleshooting > fill out the questionnaire > scroll to the bottom > tap Contact Us. Kindly include as much detail as possible so we can guide you more effectively.
Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective, we’ll be happy to arrange a replacement for you.
Thank you again for your feedback, and we hope to make this right for you. Have a great day!
If you haven’t already, please reach out to our Wizards team so we can better assist you: https://support.wyzecam.com/hc/en-us. You may tap on Begin Troubleshooting > fill out the questionnaire > scroll to the bottom > tap Contact Us. Kindly include as much detail as possible so we can guide you more effectively.
Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective, we’ll be happy to arrange a replacement for you.
Thank you again for your feedback, and we hope to make this right for you. Have a great day!
Written by a customer while visiting wyze.com
Posted by: E. Cruz
Verified Purchase:Yes
Comprar esta camara es lo mejor que me a pasado. Por que comparo con la nitidez que se ven sus video y la que anterior tenia en mi casa instaladas no se veian asi. Ademas con su acesible precio esta es la mejor camara que puedes comprar y su exelente rendimiento de seguridad para tu familia.
Written by a customer while visiting wyze.com