I am 5’6” with a longer than average torso, this backpack sits uncomfortably low on my back. The straps cannot be shortened anymore than they already are - multiple TUMI stores have tried to help me, but I guess no one has ever asked them “hey how do these straps adjust to a shorter position and stay there?” Because when I ask they all begin by sliding the shoulder straps like we’ve all learned how to do but this backpack does not stay there. I wish there was an exterior compartment without a zipper for easy to grab non-valuable things like a car garage ticket, water bottle, cat treats, or whatever else you might want in a grab and go compartment. I wish the interior front pocket’s card holder was a little deeper or wider to better fit cash and cards. As it’s built - it holds one card but not very securely. The purpose-built phone compartment at the top of the bag underneath the handle is a nice touch - it is a snug fit for my hand! More than once I’ve held up a line trying to reach my hand into this compartment down to my phone. I have the smaller IPhone 15 (not a fan of the massive phones) and my phone falls deep into this pocket. I think I could turn the bag upside down and the phone wouldn’t fall out so that’s great, but therefore it also does not behave like a convenient grab and go pocket. The style of the bag is nice, it looks professional, and has held up well through airline travel.
I need a brown bag next and I’m going to search for a different style mainly due to the shoulder strap length issue.
Beautiful and functional backpack! My wife loves it and uses it for work, which is the best balance of function, fashionable, and professional. Highly recommend!
I am very pleased with the overall look, usability, and quality of this backpack. I hesitated to purchase because of the price, but am so glad I got it! I use it every day for my office job - it fits everything I need and is also great for travel. The versatile beverage holder and extra pockets work great!