Customer reviews from Tumi
TUMI - Alpha Bravo Navigation Backpack Fits Up to 15" Laptop - Terra Brown
Average customer rating
4.3
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
56
4 Stars
11
3 Stars
6
2 Stars
5
1 Star
5
Customer Reviews for TUMI - Alpha Bravo Navigation Backpack Fits Up to 15" Laptop - Terra Brown
Customer Rating
5
on August 4, 2022
Posted by: Walter H
Great backpack, functional pockets and easy to access. Loving the color combination too.
Written by a customer while visiting Tumi
Customer Rating
1
Broken zipper is not repairable.
on August 3, 2022
Posted by: MIAJeong
The main zipper does not work after 4 years and it is not repairable according to the Tumi service center. I was quite surprised to know that zipper is not considered as a normal wear and tear and cannot be covered by the warranty after 1 year. I also asked them if it can be repaired at extra cost, and the answer was no. Very doappointed with the quality and warranty service.
Written by a customer while visiting Tumi
Customer Rating
5
on July 30, 2022
Posted by: Hiro M
I really like this bag. This is arguably one of the best bags I have owned. Good size for plane travel, and both my 15" laptop and iPad air fit in the same compartment.
Written by a customer while visiting Tumi
Customer Rating
5
Very impressed.
on June 24, 2022
Posted by: Anonymous
This is a really nice backpack with great organization and small form factor, which I wanted. I do not need to carry a laptop on a regular basis and this is what swayed me towards this bag over the larger Search. The laptop compartment in that bag would definitely be more advantageous for someone always traveling with a larger laptop. The compartment on this bag is perfect for my MacBook Air 13”, some papers and an Ipad.
The slightly smaller size of this bag allows it to easily fit under an airplane seat with plenty of leg room for me at 6 feet tall. If I need more room, the expandable zipper gives me more room than I would ever need for a commuter pack.
The quality is nice and the materials used definitely set it a notch or five above my usual Osprey sport bags. It makes a nice complement for trips to nicer destinations where a beat up hiking pack simply would not fit in. I do feel that this is very expensive but, like similar luxury items, you do pay more for diminishing functional returns.
Written by a customer while visiting Tumi
Customer Rating
3
Room for Improvement
on June 20, 2022
Posted by: Anonymous
Quality is great. The side pocket that appears designed for a water bottle is not big enough for any that I have. I retired a previous Tumi backpack for this and this seems to have a fraction of the space. I wish everything about it was just a little bigger the main section offered the option to expand it when needed. Guessing this all worked great in "the lab" but got very little practical testing by those who travel a lot and use these bags.
Written by a customer while visiting Tumi
Customer Rating
5
MBW
on June 19, 2022
Posted by: JOEL W.
This is a graduation gift for my Granddaughter. She should like it as I have been a TUMI customer for years.
Written by a customer while visiting Tumi
Customer Rating
4
on June 6, 2022
Posted by: Dylan C
build quality is excellent, product is very nice. a bit pricey but hoping this will last me for a long long time.
Written by a customer while visiting Tumi
Customer Rating
3
on May 10, 2022
Posted by: Anonymous
The stitching on the back sleeve is poor it’s already unwinding
Written by a customer while visiting Tumi