Customer reviews from Tumi
TUMI - Alpha Bravo Response Travel Kit - Terra Brown
Average customer rating
3.7
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
6
4 Stars
3
3 Stars
2
2 Stars
3
1 Star
1
Customer Reviews for TUMI - Alpha Bravo Response Travel Kit - Terra Brown
Customer Rating
4
Exceptional quality
on September 2, 2025
Posted by: josephb
This is well made and surprisingly big. I had to return it because it was actually too big for my needs. I ordered the smaller size, and it was just the right size. If you pack a lot, this one will work out just fine. Just keep in mind the dimensions. I was surprised that some reviewers say this is still too small.
Written by a customer while visiting Tumi
Customer Rating
2
I Was So Close To Returning This Bag
on September 1, 2025
Posted by: BlueMonkey
I purchased this bag with a gift certificate I've had for a while, and it was on sale-thus the ONLY reasons I'm not returning it!
The good:
The overall dimensional size is between the larger Hanging Travel Bag and the smaller "Split" Travel bag. So, for carry-on only, it holds a good bit of stuff without encroaching too much on valuable International Carry-On case space. The bag does seem well constructed and is a tad heavy for its size. It is a "hanging" bag so that's good too-well sort of anyway-read on:
The good:
The overall dimensional size is between the larger Hanging Travel Bag and the smaller "Split" Travel bag. So, for carry-on only, it holds a good bit of stuff without encroaching too much on valuable International Carry-On case space. The bag does seem well constructed and is a tad heavy for its size. It is a "hanging" bag so that's good too-well sort of anyway-read on:
The bad:
The design of the internal compartments, in my opinion, is flawed: When the internal compartments are unzipped with the bag hanging from a hook, the contents want to naturally fall forward and out, as the side gussets of both the upper and lower pockets are way too small for content containment.
When the hanging hook is utilized, the weight of the bag and contents place a stress point directly where the hook attaches to the top/rear of the bag. The top of the bag then "bunches up" in this area which adds to and/or causes the aforementioned "tilt forward" issue. The stress point should be distributed evenly across the entire top of the bag-but it is not.
The area in the rear of the bag where the hanging hook is concealed is a wasted space that could have been easily designed as additional useable storage with a zipper closure. Instead, it's just an open, unusable compartment that can & will collect dirt.
There are no divider or sectionalized compartments in the two large internal pouches, so plan on adding some individual mesh pouches or similar organizer apparatus so all your contents don't just mix together.
The design of the internal compartments, in my opinion, is flawed: When the internal compartments are unzipped with the bag hanging from a hook, the contents want to naturally fall forward and out, as the side gussets of both the upper and lower pockets are way too small for content containment.
When the hanging hook is utilized, the weight of the bag and contents place a stress point directly where the hook attaches to the top/rear of the bag. The top of the bag then "bunches up" in this area which adds to and/or causes the aforementioned "tilt forward" issue. The stress point should be distributed evenly across the entire top of the bag-but it is not.
The area in the rear of the bag where the hanging hook is concealed is a wasted space that could have been easily designed as additional useable storage with a zipper closure. Instead, it's just an open, unusable compartment that can & will collect dirt.
There are no divider or sectionalized compartments in the two large internal pouches, so plan on adding some individual mesh pouches or similar organizer apparatus so all your contents don't just mix together.
Had I paid cash for this bag, I would have promptly returned it. That said, knowing all its quirks, I do hope to get some good long term use out of it.
Written by a customer while visiting Tumi
Customer Rating
5
Love it!
on May 13, 2025
Posted by: NathalieL
I love it!! Great quality. I use one side for all the bathroom products like shampoo, lotion, tooth paste etc and the other side for makeup, works great!
Written by a customer while visiting Tumi
Customer Rating
5
An Excellent Choice for a Gift!
on December 14, 2024
Posted by: MargueriteL
This is the 2nd one we have ordered as a gift with initials, and are happy with the results!
Written by a customer while visiting Tumi
Customer Rating
3
Good but not great
on November 28, 2024
Posted by: JamesG
This is a really nice travel kit. For the price point, there could be a little bit more thoughtful organization. The two large pockets don't have any elastic or pouches inside to secure or organize items so they're just loose and bouncing around inside. The gusseted flaps are a good idea, but it doesn't work in practice. If you leave the flaps unzipped while it's hanging all your items will fall out and onto the floor.
Written by a customer while visiting Tumi
Customer Rating
3
Cute but not practical with hanger in use.
on August 22, 2024
Posted by: BrianK
It’s a bit disappointing. The hanger isn’t practical - the one way zippers on the compartments allow things to just fall out when hung up. There needs to be two zippers to allow how much or little you open to prevent this - or a different design. It’s not as large capacity from the picture and fit more in my smaller Tumi travel pouch. Cute in theory but not practical.
Written by a customer while visiting Tumi
Customer Rating
5
I love this!
on August 8, 2024
Posted by: ChristineO
I love this travel kit! It’s the perfect size to bring all essentials when I travel. I need to buy one for my husband.
Written by a customer while visiting Tumi
Customer Rating
2
Aesthetics are poor quality
on July 17, 2024
Posted by: DeannaKD
I bought a Navy Response Travel Kit when it was on sale. The function of the kit is stellar. However, I received the kit and the monogram plate was off-center. So, I sent it back and they sent a new one. Again the monogram plate was not centered. I guess I just expected more from Tumi and the quality of the Response Travel Kit I received was definitely not worth the money. Not sure if it was because it was on sale and they are phasing out the color. Again, the function is great it's the aesthetics that was off. So, not the quality expected from Tumi.
Written by a customer while visiting Tumi