Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 512GB - Graphite (Verizon)
Average customer rating
4.9 out of 5
4.9
(2,478 Reviews)
Open Ratings Snapshot
Rating breakdown 2,478 reviews
5 Stars
2,182
4 Stars
261
3 Stars
23
2 Stars
7
1 Star
5
74%of customers recommend this product. 
(
14 out of 19
)
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Customer Reviews for Samsung - Galaxy Z Fold8 512GB - Graphite (Verizon)
Customer Rating
3 out of 5
3
Not durable at all
on October 14, 2026
Posted by: Raisa Mahmuda
from IN
My Samsung z fold 8 phone had a bad paint scratch with in only 3 weeks. Very disappointed with the durability. I have been using is very carefully with cover. I didn't drop it or anything. Yet there is a paint scratch.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 15, 2026
Hi there Raisa Mahmuda, we appreciate you sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We understand how disappointing it can be when your device is not meeting your expectations. We have shared a link to the Samsung Support Team for your convenience if you would like to discuss your experience with the scratches you mention further. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect phone.
on October 14, 2026
Posted by: NoiPhoneYesGalaxy
[This review was collected as part of a promotion.] I chose this fold 8 because my old phone screen was about to broke. However I like this because I want to get a new phone every 3 years but I needed the reasons to buy it.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 15, 2026
Hey there, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We are pleased to hear that you are enjoying the upgrade to your new device. We have provided links to resources to help you fully explore your new device, customize the settings, and assist you if you have any questions along the way. We appreciate you being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great form factor
on October 14, 2026
Posted by: Clueless
[This review was collected as part of a promotion.] I chose the z fold 8 over the ultra as I mostly using it for content viewing. Plus the weight savings is a bonus over the ultra.
More and more cases are coming out for this phone so that's a bonus finding cases that cover the hinge.
The only downside is the rating it's water resistant but not dust resistant so definitely need it I feel case that covers the hinge.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, October 15, 2026
Hi there Clueless, we appreciate your feedback on your Samsung Galaxy Z Fold8. We are pleased to hear that you are happy with the new form factor of your device for your content streaming and feel in your hand. We hav eprovided a link to the Samsung Support Team to assist you if you are wanting to explore protection options for your device, or have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing size and functionality
on October 14, 2026
Posted by: SamLoverSung
[This review was collected as part of a promotion.] I chose this phone bc of anesthetic and size. Originally I wantsd the ultra but when I saw the size of this one it was perfect bc it fits in pocket better. My favorite color is purple as well so it was perfect! Highly reccomend, can't wait to see what else samsung releases.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 15, 2026
Hi SamLoverSung, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Z Fold8 with us. We are so happy to hear that this new form factor so wonderfully aligns to your preferences, and that you have enjoyed the color selection. We have provided links to the full manual and the Samsung Support Team to help you fully explore your new device, align the settings to your usage preferences, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone
on October 14, 2026
Posted by: KingsPrimts
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Z Fold8 for its large inner screen, which makes multitasking, watching movies, and editing documents easier. The split-screen feature lets me use multiple apps at once, while Galaxy AI helps summarize information and improve productivity. Its foldable design gives me a tablet-sized display when I need it and a compact phone when I’m on the go.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 15, 2026
Hey KingsPrimts, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We are so pleased to hear that you are enjoying the larger display for your streaming, and that it has also been so useful for multi-tasking. We have shared a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is so cute!
on October 14, 2026
Posted by: ChibiSora
[This review was collected as part of a promotion.] I chose the fold 8 because I have been interested in a fold for years but kept to using the s series, even though I worry about breaking the main screen, I happy how small and portable this phone is. I also enjoy the split screen, I can see so much of both apps at once. I got the lavender version, a very pretty color! I can't wait to keep using this phone more to see all the features!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 14, 2026
Hey there ChibiSora, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We love hearing how happy you are with the usage of your device, and that you are able to multi-task with ease with the larger inner display. We have shared links to resources to help you fully explore the capabilities of your device, customize the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Z Fold 8 is the epitome of Design
on October 14, 2026
Posted by: VivaciouslyVersatile
[This review was collected as part of a promotion.] I chose this model because I wanted to try something different, "fresher" than other cell phone designs and it has not let me down. It is a beautiful creation from the top -bottom and all the way through. I am genuinely impressed with it, and every time I turn it on and start playing with the features, I find newer reasons to continually want to keep on it. The list is innumerable of reasons to buy, aka, "pro's". The graphics are undeniable incredible and the features I don't think I will ever be able to use everyone of them... Fun and innovative sums it best! Truly Impressed. Beautiful creation from Samsung.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 14, 2026
Hey VivaciouslyVersatile, we appreciate you sharing your experience of your Samsung Galaxy Z Fold8 with us. We couldn't be happier to hear how thrilled you are with the amazing features and capabilities of your new device. We have provided a link to the Samsung Support Team for your convenience if you have any questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New fold 8
on October 13, 2026
Posted by: Jake67
[This review was collected as part of a promotion.] I chose the z fold 8 for my new phone. Found it easy to set up and use. Have been using it for a little over a month now. I am enjoying it. The video when you foldn it out.is vary good, bright ang in focus. If I had to do it again I would.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 14, 2026
Hey Jake67, thank you for sharing your feedback on your Samsung Galaxy Z Fold8. We are so pleased to hear that you found the inital setup and usage smooth and easy, and that you are enjoying your streaming with the larger display option. We have provided links to the full manual and the Samsung Support Team for your convenience to help you explore the full capabilities of your device, align the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
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