Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 512GB - Graphite (Verizon)
Average customer rating
4.9
(2,038 Reviews)
Rating breakdown 2,038 reviews
5 Stars
1,794
4 Stars
220
3 Stars
15
2 Stars
4
1 Star
5
80%of customers recommend this product.
(
12 out of
15)
Customer Reviews for Samsung - Galaxy Z Fold8 512GB - Graphite (Verizon)
Customer Rating
3
Good size but needs better cameras
on August 7, 2026
Posted by: Archidux
[This review was collected as part of a promotion.] The new Fold 8 (wide) is a great new phone in regards to the external screen and internal folding screen. My only negative thought is no 200 megapixel main sensor and no telephoto lens, very disappointing on such a high end phone with such a high cost.
As you will learn due to the Fold 8's high volume of sales, many people like larger phones but not necessarily folding ones. I suggest Samsung consider making a larger nonfolding phone, similar to the width of the Fold 8's external screen but also taller. Bring back the old Samsung Mega branding or call it the Samsung Titan. Again, their is a large market for larger phones especially in this day and age.
As you will learn due to the Fold 8's high volume of sales, many people like larger phones but not necessarily folding ones. I suggest Samsung consider making a larger nonfolding phone, similar to the width of the Fold 8's external screen but also taller. Bring back the old Samsung Mega branding or call it the Samsung Titan. Again, their is a large market for larger phones especially in this day and age.
Value
3
Response from Samsung USBy R&R Team, August 10, 2026
Hi Archidux, thank you for your feedback on your Samsung Galaxy Z Fold8. Your feedback is invaluable to us as we continue to innovate our devices and provide a range of options to best suit the needs of our customers. We have provided a link to the Samsung Support Team to assist you any time you have questions, or if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Highly recommend
on August 7, 2026
Posted by: gruvee
[This review was collected as part of a promotion.] I chose this device after much consideration, and I have been using it for a couple of days now with great satisfaction. The overall design, weight, in-hand feel, and ergonomics are fantastic. Both the cover display and the unfolded main screen look amazing and offer an incredible viewing experience.
If I had to point out a few minor drawbacks, the placement of the heat dissipation feels a bit noticeable during heavy use, and I occasionally experience slight stuttering on a few specific apps. However, these are minor details compared to how good the rest of the phone is. Overall, it is an outstanding device and I highly recommend it.
Value
5
Response from Samsung USBy R&R Team, August 7, 2026
Hello Gruvee, thank you for your feedback on your Samsung Galaxy Z Fold8. We love hearing that you have been so happy with your decision on this new device. We have provided links to resources to help you with the temperature and speed of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
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Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
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Written by a customer while visiting Samsung US
Customer Rating
5
First fold phone
on August 7, 2026
Posted by: Avito85
[This review was collected as part of a promotion.] My first fold phone, while being with samsung for years. I chose the z fold 8 because of it size. It was the first damsung fold that really caught my attention. Might have to get used to the camera since going from a s24 ultra to it, but really excited to see how I like it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Z Fold 8
on August 7, 2026
Posted by: Laney56
[This review was collected as part of a promotion.] I chose the new Samsung Z Fold 8 for one reason and that is I needed as I get older and my sight gets older I needed something bigger but still pocket size and do a lot of things without opening my phone and this phone has it, it meets all the requirements I need. And as a 25+ years Samsung product owner I love their phones. My previous phones were the Flips and they were perfect I would've went with the Flip 8 but again my eyesight well let's just say I needed a little bigger screen but not too big, and it's still comfortable for 1 hand use.
Value
5
Response from Samsung USBy R&R Team, August 7, 2026
Hi there Laney56, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We love hearing that this new design is working so perfectly for your needs with the larger display making it easier to see. We have shared a link to the Samsung Support Team to assist you any time you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic New Addition to the Z Fold Lineup!!
on August 7, 2026
Posted by: JayJ4625
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold 8 for the new design and my streaming needs. My Z Fold 7 is excellent, but I am happier with the wider aspect ratio now. This phone is amazing. 10 out of 10!
Value
5
Response from Samsung USBy R&R Team, August 7, 2026
Hey JayJ4625, thank you for your feedback on your new Samsung Galaxy Z Fold8. We couldn't be happier to hear how perfectly the new form factor of this device works for your streaming needs. We have provided links to resources to help you fully explore your new device, customize to your usage, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Finally a perfect phone
on August 7, 2026
Posted by: Kaiserseal
from Orlando Florida
Nailed it. I have owned 4 generations of these phones and always hated the cover screen. This one just works. Face unlock 10x better much brighter screen. Best improved product.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, August 7, 2026
Hi there Kaiserseal, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Z Fold8 with us. We love hearing how perfect you are finding your new device, and that so many features have been enhanced that make your experience so seamless every day. We have shared a link to the Samsung Support Team to assist you any time you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I love my new zfold 8
on August 7, 2026
Posted by: Aerotek
[This review was collected as part of a promotion.] This is an incredible phone! The size is very practice and amazing to watch videos in. The screen seems upgraded i just love it overall
Value
5
Response from Samsung USBy R&R Team, August 7, 2026
Hi Aerotek, thank you for sharing your experience of your Samsung Galaxy Z Fold8 with us. We are so happy to hear how incredible you are finding your new device, and that it has been so amazing for your streaming. We have provided a link to the full manual to help you maximize your experience. We have also provided a link to the Samsung Support Team to assist you further if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the new look
on August 7, 2026
Posted by: LoveFold8
[This review was collected as part of a promotion.] I chose to mention that I am loving the new phone and the shape of the new fold 8. I have upgraded from the fold 6 to this new one and I highly enjoyed it.
Value
5
Written by a customer while visiting Samsung US