Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 512GB - Graphite (Verizon)
Average customer rating
4.9 out of 5
4.9
(2,026 Reviews)
Open Ratings Snapshot
Rating breakdown 2,026 reviews
5 Stars
1,783
4 Stars
220
3 Stars
15
2 Stars
3
1 Star
5
79%of customers recommend this product. 
(
11 out of 14
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold8 512GB - Graphite (Verizon)
Customer Rating
5 out of 5
5
Love this phone
on September 7, 2026
Posted by: MajesticJ
[This review was collected as part of a promotion.] I Chose the Galaxy Z Fold 8 as I love the new size and shape of the device, I moved from a fold 6. Watching videos even when closed is basically the same size as the Fold 6 when opened. The squat form factor and how incredibly thin it is makes it a delight to carry around compared to the bulky fold 6.
I got the carbon case for free with my purchase, which is great too. I refused to put a case on my fold 6 as any case I bought made the phone a brick. This still makes the fold 8 slim even with the case on.
The only negative I have is the loss of the telephoto camera. I hate the hole punch cut out selfie camera on the inside screen. I've never used a front facing camera with the fold open. It's literally never used. I'd rather do away with that and have the telephoto back.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Fold I've been waiting for!
on September 7, 2026
Posted by: Itsintheink
[This review was collected as part of a promotion.] I've had a fold since the fold 5 and this fold 8 is by far the best foldable I've ever used! Out of any fold on the market, I chose the fold 8 for so many reasons. From the amazing new form factor to its blazing fast speed, the fold 8 is top notch. The build quality is unmatched, it's super light and thin and feels great in your hand! This is the most useful coverscreen on a foldable and the crease is almost nonexistent. I would recommend this phone to anyone who is curious about a folding phone but hasn't tried one yet. This is the fold that will change your mind about foldables forever.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Fold 8
on September 6, 2026
Posted by: Samsung4Life
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold 8, it was a total game-changer for me, and the main reason boils down to one massive design fix: the width of the cover screen.
​Previous foldables (Z Fold 7) always felt like I was texting on a cramped TV remote when closed, forcing you to unfold the phone just to do basic tasks. But Samsung completely fixed that with the Z Fold 8's wider, passport-style form factor.
​The outer display measures 5.5 inches with a wide 16:10 aspect ratio, and it completely transforms daily use. It is wide and natural enough that I barely ever have to open the phone for standard everyday tasks. Typing out quick messages, checking emails, scrolling social media, and launching apps can all be done comfortably right from the front screen just like a regular candy-bar phone.
​When you I do want to open it up, you get a gorgeous, nearly crease-free 7.6-inch inner display that makes media consumption and multitasking a dream. But the real win of the Z Fold 8 is that you no longer have to unfold it just to get through your morning notifications. If you've been holding off on a foldable because the outer screens felt too narrow and awkward, this is the one that changes everything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great new shape
on September 5, 2026
Posted by: Bigsexy808
[This review was collected as part of a promotion.] I've had several folds and flip and I must say the best part about switching to the fold 8 is the new shape. The short and wide body feels good to hold and the weight is very exceptional. Hopefully down the line Samsung invests more in this form and keeps improving.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Gets too hot during normal use
on September 5, 2026
Posted by: CrashVega
[This review was collected as part of a promotion.] I chose Samsung because I’ve owned several Galaxy devices over the years and have generally liked the displays, features, multitasking, and overall ecosystem. Unfortunately, my experience with this device has been disappointing because it gets noticeably hot during normal everyday use.
I use my phone for social media, streaming, messaging, browsing, photos, navigation, and other typical daily tasks. I don’t expect a phone in this price range to become uncomfortably warm doing basic things. The heat has made me concerned about long-term reliability and has taken away from what otherwise could be a great experience.
I’ve owned many Samsung phones, so I’m familiar with how these devices normally perform. This one does not feel right to me, and the overheating issue is the main reason I’m giving it 1 star.
I chose Samsung because of my past positive experiences with Galaxy devices, but unfortunately this device has not lived up to those expectations.
Value
1 out of 5
1
Response from Samsung USBy R&R TeamSeptember 8, 2026
Hi there CrashVega, thank you for sharing your thoughts about your Samsung Galaxy Z Fold8 with us. We understand how valuable the prolonged usage and comfortable feel of your device is to you. We have shared a link to a troubleshooting guide to help you with the temperature of your device at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if this matter continues, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just what I wanted!
on September 5, 2026
Posted by: nrageme1
[This review was collected as part of a promotion.] I chose the Galaxy fold 8 because wanted true one handed operation and the large inner screen for content. It's like they read my mind. And coming from a Z fold 7, I'm quite impressed on how much I don't miss it at all. Great phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone with so much more potential
on September 5, 2026
Posted by: JoLove13
[This review was collected as part of a promotion.] I was purely a galaxy S series user but wanted to try something different. I chose the Z fold and I am completely blown away by how much I enjoy using it. Its so much easier to use with one hand and It fits perfectly in hand. Having the ability to change to a larger screen is a gamechanger and the aspect ratio is very noticeable. I would have to move to a computer in the past if I needed to focus on something but now I just open the phone. Everything is easier from social media, quick work tasks, multitasking, you name it. Honestly can go back to anything else after this phone. Everyone is knocking the camera but unless you actively change setting (which 90% of users don't do) you wont notice a difference.
My ONLY knock on this phone is the missing pen accessory. It makes so much more sense for this phone to have a pen over the S series. Even if it wasn't sold with it it would make this phone perfect
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone with so much more potential
on September 5, 2026
Posted by: JoLove13
[This review was collected as part of a promotion.] I was purely a galaxy S series user but wanted to try something different. I chose the Z fold and I am completely blown away by how much I enjoy using it. Its so much easier to use with one hand and It fits perfectly in hand. Having the ability to change to a larger screen is a gamechanger and the aspect ratio is very noticeable. I would have to move to a computer in the past if I needed to focus on something but now I just open the phone. Everything is easier from social media, quick work tasks, multitasking, you name it. Honestly can go back to anything else after this phone. Everyone is knocking the camera but unless you actively change setting (which 90% of users don't do) you wont notice a difference.
My ONLY knock on this phone is the missing pen accessory. It makes so much more sense for this phone to have a pen over the S series. Even if it wasn't sold with it it would make this phone perfect
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Showing 97-104 of 2026 results 
<< 1 ... 11 12 13 14 15 ... 254 >>